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Drivalia at Edinburgh Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Ease and speed of service
Cons: Misunderstanding/miscommunication about price of add-on insurance - agent seemed to suggest a daily rate in pence and then confirmed it when I queried, but it turned out to be pounds! After an early morning flight I was not at my brightest, but accept that this was also my responsibility to challenge before proceeding with the payment and not when realising the error some time later
Pros: They had clear instruction how to operate the vehicle
Cons: Everything was good!
Pros: Apalling, see above
Cons: No service was provided, just money taken
Pros: Low car rental prices
Cons: The car was missing the boot shelf cover and was not very cleaned (just seats and mats were cleaned). They do not give you the car with a full fuel tank: I pick up the car with 68 miles on the tank and returned it with over 110miles and the company did not return the value or gave me a voucher. Without full-to-full it becomes very difficult to return the same level of fuel on the tank.
Pros: Friendly staff. Quick and efficient
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Mileage is limited to 100 miles per day.
Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage is limited to 100 miles per day. For each additional mile an additional charge of 0.50 GBP per mile will apply.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Drivers between the ages of 21 and 22 must provide proof of private insurance coverage for the rental vehicle.
The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Licences issued in Belarus, Bosnia and Herzegovina, Iran, Lebanon, Libya, Nicaragua, Russia, Sudan, Syria, Yemen, Zimbabwe, Haiti, Afganistan, Iraq, Venezuela, North Korea, Mali, Guinea, Somalia, Burundi, Democratic Republic of the Congo are not accepted.
Customers not resident in United Kingdom are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, flight information, International Driving Permit (IDP) in order to collect the car.
Renters from the following country(ies): Ireland, United Kingdom must provide the following documents: 2 proofs of home address (e.g. Utility bill) in order to collect the car. The following document(s): proof of home address (e.g. Utility bill) must not be older than 3 months.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. ID documents must be hard copies; documents held on mobile devices will not be accepted.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
In no case will a refund be given for unused fuel.
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.
Please note that the rental company will check for any endorsements or penalties (traffic offenses or penalty points) on renter's driver license and that renter may be refused the car if there have been any in the last 5 years.
The supplier will hold the vehicle for 1 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
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