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Drivalia at Malaga Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Great service from Drivalia as normal fast reliable good value
Pros: IT was a very good price
Cons: The usual issues on Pick up from Drivalia trying to sell extra insurance at an exorbitant rate. Then when we returned the car, they tried to say there was new damage. Fortunately, we were able to show a photo taken on pick up and they then agreed the damage was pre-existing. They were just OK and what we have come to expect form this sector.
Pros: We waited for more than 45 minutes at the airport for the shuttle to arrive - even after a phone call. But the agent at the office was nice and efficient It was very difficult to locate the office , when returning the car. There were chocolate stains on the front seat , and the windows were dirty on the inside.
Cons: There were quite a lot of scratches on the car - some of them noticed by Drivalia. But the agent when we returned the car was the most rude and impolite person I've ever met.He insinuated that I had made a huge scratch on the car - but I had taken photos at the hand-over and could prove otherwise. When taking back the car key , he also took my personal Drivalia papers , and refused to talk to me , when I asked to get them back He shouted rudely at me in front of 10 astonished customers ,
Pros: The car has a few scratches etc but that is to be expected. They don't create drama when you hand the car back. Not that i had any additional scratches etc but they are not picky
Cons: So far so good
Cons: When we went to pick up our vehicles, they said that full protection only covers the damage caused to the other vehicle in the event of an accident. We were told that if we wanted full protection for our own vehicle, we would either have to pay 100 euros or our card would be blocked for 1200 euros. It was said that even small scratches on the vehicle will be deducted from the blocked fee. They made us believe in a separate protection under the name of full protection in exchange for 100 euros.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A local renter is defined as a renter who is a resident of Spain.
A Young driver fee is not applied.
There is no maximum age.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Crossing country borders are allowed for an extra charge of 20 EUR per day, with a minimum of 40 EUR and a maximum of 300 EUR applied.
Crossing country borders is forbidden if the car is rented in the following territory(ies): Madrid, Palma de Mallorca, Alicante, Valencia, Murcia.
From Spain, only travel to Portugal is allowed, when the vehicle has been picked up at any of the following offices: Sevilla.
From Spain, only travel to Andorra, France is allowed, when the vehicle has been picked up at any of the following offices: Bilbao, Barcelona, Girona.
From Spain, only travel to Portugal is allowed, when the vehicle has been picked up at any of the following offices: Santiago.
From Spain, only travel to Gibraltar is allowed, when the vehicle has been picked up at any of the following offices: Malaga.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
For electric vehicles: the customer will receive the vehicle totally charged, and it is NOT necessary to return it with a full charge.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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