Drivalia at Milan Central Train Station

Pros: The car was clearly not serviced as required. An alarm kept going off for filter service. All information on the car was in Italian and we had to get off the highway, google the internet to figure out what was going on. Then the fuel was on half and suddenly dropped to zero and started alarming. It was very stressful and when noted at return, they didn’t really care.

Cons: The car was clearly not serviced as required. An alarm kept going off for filter service. All information on the car was in Italian and we had to get off the highway, google the internet to figure out what was going on. Then the fuel was on half and suddenly dropped to zero and started alarming. It was very stressful and when noted at return, they didn’t really care.

Pros: Car resturn in milan malpensa was efficient once we found the drivalia mobility store, which is searchable on Google maps

Cons: Milan Central store doesn't ever answer the phone. Car was faulty

Cons: First car was not an automatic or hybrid which is what I rented. Second car had damage, was dirty, almost empty fuel, and low tire pressure. Process of retrieving the car was confusing.

Cons: That they charged extra for all kinds of made up taxes, that were not included in the original price.

Pros: Rental rates are very competitive.

Cons: 1. Discovercars do not have complete information about rental agencies. 2. Drivalia, the agency I borrowed the car from, had extremely poor communication with customer and a careless attitude to customer queries.

Pros: Paid extra for an electric vehicle and was given a petrol one. No refund, rude and slow staff. Awful experience to be avoided

Pros: Stole my money

Cons: Stole my money

Pros: Nothing

Cons: The car was crashed in the door. They dont change the car. The fuel was empty and when I drop the car they told that it was full. They give me and hybrid car with no cable charge and when I drop the car they told me that it has a cable!!! They demand more money that was agreed brcause of the cable, the fuel… I have everything one vídeo and i”M waiting for solucions!!!!

Pros: No much hustle rustle

Pros: Price, new cars, location

Cons: Car was dirty inside, not cleaned properly after previous users who definitely had traveled with kids. Booked a small car, got a SUV. Which seems like a good deal, unless you need to manage tight Italian streets.

Pros: All good

Cons: Car wasn’t fast enough 😂

Pros: Unhelpful staff, terrible customer service and very hard to find help or information when you are in trouble. Phone numbers don’t work, emails addresses are not working. Terrible

Cons: We were stuck in the middle of nowhere trying to get a tow truck, nobody helps you, still waiting for a refund over a week later!? I have had to change our whole travel plans because of the inconveniences and issues with our car hire.

Pros: The service was terrible, the car was filthy inside

Cons: They were very unhelpful

Cons: The company didnt provide the client with the service viat the credit cart was in the telephone

Pros: I would like to point out the need to give the representative of customer services in DRIVALIA courses on how to deal with partners because her dealings were rude and untactful

Pros: Guy at the other end at least believed us at face value (about the pre-existing damage). It was still stressful to have this hanging over us for the trip.

Cons: When we picked the car up, the attendant seemed stressed/upset with us raising the multiple areas of damage and cleanliness! If she didn’t want us to raise this, give us a good car!

Pros: I had booked 2 days before to pick car up. Came in on the day only to have to wait 3 hours for the person to tell me at the front desk that there are no cars available. Then, I have now waited over 2 weeks to hear a response from them regarding a refund from the deposit I paid.

Cons: Everything.

Pros: Fast and easy

Cons: Car not clean

Pros: easy to get and drop off

Cons: what service? I cannot even get help you when I call, nothing about the charging was shared with me and I specifically told that this was the first time that I use an electric car

Pros: We got the car upgraded and in the newer condition.

Cons: The return car in Rome airport location is hard to find, no detail instruction for this location.

Cons: First of all, they did not accept debit card (same with the booking) for the guarantee, second, they charged second driver because the credit card that we used for gurantee after disagreement, was my wife's, even though we insisted that i would be the only driver, this is thievery!!! Next, the car was dirty both inside and outside. I asked for an invoice when i booked and i have not received something yet, please fix that issue. I am very dissapointed, please select more carefully your partner

Pros: Perfect

Cons: Perfect

Pros: Efficiency. Good relationship cost- benefits

Cons: Drop off in the morning. When I asked in the agency, they had that not problems because ever was somebody in airports, but it is not true.

Pros: Great people

Pros: Time spent dropping off the car

Cons: Leasys gave me a car of a category under the one I have rent

Pros: The documentation was clear and informative on the pick up instructions.

Cons: The instructions on the drop off process which occurred after hours was not clear.

Pros: Very fast and affordable

Cons: Hard to find a contact person as I have a questions about the final bill

Pros: I got pictures of the car before I stepped 1 foot in. See the detachements.

Pros: Nothing special

Cons: Leasys gave me a lower grade car as "similar"

Pros: Free upgrade due to availability

Cons: Rented full to full for fuel but got 6/8 ( which was 5/8 after 1 km) and returned 7/8 as impossible to plan this to exactly the same. so in the end spent a lot more on fuel then with full to full

Pros: Efficient and quick saved me time