Drive4Fun at Faro Airport

Pros: Friendly brisk

Pros: REALLY QUICK AND GAVE ME ALL THE INFORMATION I REQUIRED.

Cons: CAN'T THINK OFF ANYTHING.

Pros: The pick up at Lisbon was confusing. We had a hard time getting into the proper lot.

Cons: Wish the fellow at pick up had not spoken so fast. I was jet lagged and he gave a ton of information in 2 minutes. Slow down so people (especially older ones) are sure of the process.

Pros: Very cordial

Cons: Advice given by their phone agent regarding the issue with tire pressure light and have a dedicated service center that would handle the situation and leave us in suspense for over 2 weeks. It was stressful.

Pros: The cost was fantastic. The car was exactly as booked.

Cons: The 'office' was a shed at the back of the car park shared by several companies. It seemed chaotic. I guess where that's the saving in money and good value comes from though.

Pros: Drop off at airport

Cons: I paid for out of hours service and got a severe telling off , because I had not entered flight nos, and arrived 2 hours late , done in a nasty and public way

Pros: I made a mistake with my flight details but they worked that out and held onto the car. Great staff

Pros: Pedro was extremely helpful, explained everything clearly. Helped us connect phone to car

Pros: Friendly and efficient.

Cons: No complaints

Pros: The team Drive4Fun are very friendly? professional, thorough and efficient. We did not have to wait long to collect our car and it's definitely service with a smile. We have used Drive4Fun for our car hire at Faro many times and have always had the same experience with them.

Cons: Nothing

Pros: Drive4Fun were great, plenty of staff at collection and drop off. Car was perfect and everything was quick and easy.

Pros: Staff very friendly and car in great condition. All details explained.

Pros: Quick and easy

Cons: Nothing

Pros: Little fuss and no add on hard selling for e.g. excess protection or added drivers

Cons: Pre 8am pick up was only available at a cost.

Pros: Didn't get the name of the chap at the desk, but he was excellent, spoke perfect English as I sadly don't speak Portuguese. Explained everything very clearly, including procedure for drop off.

Cons: Nothing.

Pros: Quick and easy service provided. As advertised

Cons: Was given a slightly inferior car to the one I booked

Pros: We found it very hard in the heat of the sun with elderly parents finding the place and a long walk for them as the other car rentals were very close

Cons: As above, and had to pay 30 euros extra to leave the car in the car park, when then barrier just comes up

Pros: easy to find. great service.

Pros: Quick easy pickup and drop off. Very capable agents at the Faro airport.

Cons: No complaints. My second time renting from Drive4fun and I will be back.

Pros: Very helpful. We returned the car 6 days early and they provided a refund for those days.

Pros: No issues. Great service

Pros: Overall very efficient and good price

Cons: The car was quite srcatched up on collection

Pros: Friendly service. Everything explained really well.

Pros: Friendly staff

Pros: Absolutely nothing. Was really not impressed with the service.

Cons: The fact that we were charged 30€ for dropping the car off earlier than stated. Terms and conditions were quoted to us but they didn’t state anything about penalties for being early.

Cons: Got ripped off on charges when collecting the car

Pros: Gave me the exact car I requested.

Cons: Excellent service

Pros: Very kind, helpful and honest staff. It was a good car for a low price. It was one of the few companies allowing to pay with a debitcar, that is why I choose it. Very satisfied.

Cons: It took me a while to find the rental place, because it doesn't look like I aspected. But the description was clear, so it might have been my fault.

Pros: Not satisfied. Staff receiving car was rude.

Pros: Excellent service, very helpful representative, car exactly as described

Pros: Will use them again, nice and efficient people.

Cons: Not much to say here

Pros: Price was good

Cons: Pick up was far away from the terminal.

Cons: The papers should be 100 % ready

Pros: Good price. Handy office near terminal (in airport car-park P4, when we eventually found it). Quick hassle-free pick-up & drop-off. Second driver included. Good explanation of toll transponder charges. Lovely clean reliable vehicle, exactly as described (Peugeot Traveller).

Cons: 1 big dent in the roof that wasn’t marked on the starting damage report. Fortunately we spotted it during our own checks at pick-up, or else we could have been charged a lot of money at drop-off!

Pros: Brand new car, excellent customer service.

Pros: Friendly staff

Cons: The car had some damage but drove well

Cons: Awaiting return of my deposit ( paid by debit card) as promised and then I will be very happy. To be fair they say that they need to wait for the road tolls situation to be confirmed.

Pros: The attentiveness and professionalism of the representatives at pick up and drop off.

Cons: The car had damage from a previous renter. The representatives assured me that they are aware of that and have recorded it. However, this left me concerned throughout and also driving a car with dents on the side was uncomfortable.

Pros: Overall the experience was a good one...couldn't find a fault

Cons: Nothing

Pros: Location and speed

Cons: Nobody had my reservation

Pros: Helpful

Cons: Crowded desk that has to be share with other companies

Pros: Price

Cons: Time waiting to collect. Time waiting to return. Car older than expected with no warning beepers or rear camera

Pros: Served quickly

Cons: Charged for drop off

Pros: Friendly and helpful staff.

Cons: I am still waiting on the amount they blocked from my visa as deposit… it is taking to long!!! Not ok!!

Pros: It was fast and convenient

Cons: The desk in Faro was hard to find

Pros: No hard sell, great car, friendly reps

Cons: Finding the rep not the easiest as all local hire companies seem to share the same cabin and can be a bit chaotic. Once rep found no issues

Pros: Tarif

Cons: Temps passé à prendre la voiture

Pros: Friendly staff. On site, quick to pick up.

Cons: No flexibility in type of car. Booked a Renault Clio, but ended up with an inferior Citroen C3 - rubbish car

Pros: Rui was great!!!! Answered any questions. Gave suggestions. Told us exactly what to do when we returned the car. No issues at all.

Cons: Apparently, you have only one hour after your picking up time to collect the car. Otherwise, you may not get one. We made it just in time so we were ok BUT if we were another 15 minutes, we may have had to argue with them or lose our deposit and pay more at their neighbours car hire. Many ppl mentioned that is their objective. I don’t know if that’s true.

Pros: Friendly staff

Cons: Car was damaged when I received it

Pros: GREAT VALUE AND SERVICE

Pros: Fast, efficient and easy to use.

Cons: Very expensive this year, nearly doubled in price from the previous year despite booking even earlier then usual (6 months in advance).

Pros: Nice people and good experience

Cons: Very quick and helpt

Pros: It was quick once we met the employee

Cons: It was not easy to find the desk (it was difficult to find the sign) and we had to ask to get the right employee

Pros: Lady who dealt with us at desk was very helpful despite problems with baby seat

Cons: Had to wait a long time at desk due to baby seat not being fitted which was pre ordered Fuel gauge was also faulty

Pros: Quick and easy at pick up and drop off

Cons: Quite expensive

Pros: Efficiency of drop off

Cons: Finding the agent to hire the car on arrival at the combined rental desk

Pros: Helpful, easy to deal with

Cons: No issues

Pros: Quick and help in English

Cons: When dropping off the car, representative was not that polite and helpful

Pros: Efficient, fair and quick to pick up and drop off. Second time using.

Cons: Nil

Pros: everything

Cons: everything

Pros: Very efficient and straightforward

Pros: It’s a 3 min walk from main terminal , competitive price and well run office

Cons: Nothing actually

Pros: Speed of service

Pros: At airport, great service

Cons: Nothing to dislike

Pros: Staff were attentive and explained everything clearly and NO selling of other services

Cons: All good

Pros: Very friendly and helpful staff. Original car air conn didn’t work, they changed car and as an apology gave me a larger one at no further cost

Cons: Couldn’t fault it

Pros: The efficiency we received picking up the car & returning it was excellent.

Cons: No waiting at the rental desk .

Pros: It's OK

Cons: Nothing.

Pros: Very good

Cons: Very good

Pros: niks geen service, ook niet nodig om ze in te schakelen

Cons: werden niet eens naar de auto begeleid toen we hem op kwamen halen en bij terugbrengen kortaf en borg pas terug na 14 dagen werd gezegd. erg slordig dat kan vele malen sneller . hebben dit nog nooit eerder meegemaakt. Voelden ons beetje bedonderd

Pros: Car as chosen. Very clean. Straight forward

Cons: Extra charge for early drop off .

Pros: The first car we had the aircon didn't work and tyre pressure gauge said tyres needed air. The good thing was when I called about this you replied quickly and replaced car quickly with one that worked properly

Cons: See above re excessive and unexpected charges. Also that first car no good

Cons: Late opening

Pros: Really nice people, exactly the car i got the offer for, good car and clean!

Cons: Was quite busy at pick up and not that clear wich row i had to take. (There are different agencies behind the desk)

Cons: The high deposit

Pros: The people who represent drive4fun in Faro airport are excellent

Cons: Nothing

Pros: The agent at the pickup kiosk was amazing. We were quite flustered after a bad cab experience and she was so patient and made sure we understood everything. They were very clear about pick up and drop off.

Pros: Friendly service

Pros: Everything ok ! Friendly people

Cons: Everything was ok ! There were no problems

Pros: very helpful

Pros: Quick efficient pickup and dropoff

Pros: Staff very helpful and pick-up/ drop-off straight forward.

Pros: Easy to talk with the agents

Cons: Car was issued with a fault showing. Was told it was ok to use. On ivestigation of the cars computer the tyre pressures were all over the place. Once rectified and input it was ok. However it should have been corrected before being issued by the garage!

Pros: Friendly and fast

Cons: Bit hard to find the kiosque outside in parking

Pros: Used Drive4Fun a few times now and always very good.

Cons: The car had lots of scratches and damage, not all was listed and therefore we had to get the representative to go round the car with us and mark the extra.

Pros: They were very nice and efficient

Cons: There was a 20 min wait for the car

Pros: Friendly, efficient, and very helpful and informative.

Cons: Loved the company and experience but will probably not use them again due to the age discrimination policy.

Cons: The 1750€ deposit has not been returned yet.

Pros: Condition of car. Once

Pros: The return of the car in Seville was quick and efficient The car was well equipped and in excellent condition

Cons: The agent at the desk was trying hard to sell you insurance that you didn’t need It was not clear where to find the shuttle to get you to the car rental office outside the Malaga airport

Pros: polite and efficient

Cons: nothing

Pros: Pick up was easy

Cons: Drop off was insulting. Person was just rude , condescending and verbally attacked me. Maybe he was just showing off for a couple of ladies nearby. Total jerk. He ruined the complete rental experience for me.

Pros: Efficient and friendly

Cons: See comment previously

Pros: Friendly, helpful

Pros: Fast service and friendly staff bott when packning upp and returnera the car.

Cons: It was difficult to find where to pic up the car. When leaving the car we took the wrong parkingplace and had to pay 45 euro.

Pros: Good car

Cons: We arrived late on the airport (22.30) and it was not easy to convince the man at the counter that we hired a car from discovery cars. Finally he looked on a paper and saw our name. After that it was fast ready, but in the beginning we had really to insist!

Cons: The car seat ia to expansive fbri

Pros: Service was quick and easy and they spoke English.

Pros: Value for money and great car

Cons: Collection was a little slow but there was a queue of customers

Pros: Curtious, friendly and helpful

Pros: The lady l dealt with was a pleasure to do business with,friendly efficient and only willing to help and explain all transactions

Cons: Just like it says on the tin.

Cons: Way to high deposit for de it cards. Makes a tough argument.

Pros: Everything fantastic - the most positive rental car experience ever!

Pros: Easy, convenient and also friendly staff

Pros: the Drive4Fun respresentative was very friendly and helpful

Pros: Friendly, efficient good service at a reasonable price.

Pros: Quick and friendly

Cons: Directions to office could be clearer as it's too easy to follow sign to Car Hire Offices, as this sign in front of you when you walk out of arrivals at Faro airport

Pros: Cheap, cheerful and efficient.

Cons: Nothing

Pros: Extremely polite and efficient

Cons: N/ A

Pros: Staff efficiency

Pros: Very easy to use Didn’t try to up sell anything while we were there everything very well explained and simple

Cons: Was all good experience from us! Thank you

Pros: Welcoming and efficient, great unexpected upgrade of car

Pros: Ease of rental and price

Cons: All good

Pros: Nothing to dislike it when smoothly

Pros: Good price, easy pickup and drop off, car was good and no extra or hidden charges. Financial balances all correct a couple of weeks after returning car. I would (and probably will) use again.

Cons: NIl

Pros: Very easy to work for

Cons: The desk was originally a bit difficult to find

Cons: no Navigation in the car

Pros: Pleasant to talk to and spoke English.

Cons: Car was bit scrappy condition.

Cons: Nice people, fast service

Pros: Great customer service

Cons: Nothing

Pros: Car takes long time to pickup, hard to find the car pickup boot.

Cons: the car cleanless was not the best

Pros: Small / no queue to pick up and drop off car

Pros: Straight forward and honest

Cons: Didn’t like the Renault Clio car

Pros: staff were truly awesome

Cons: i cant think of anything negative

Pros: Speed of turnaround

Cons: Fiat Tipo trash instead of Ford Focus and no alternative .52k on the clock.

Pros: Speed of pick up and returning car

Cons: Price is a rip off ,real bad value ,have heard all the reasons \excuses ,type of car not as requested .Wipers blades need replacing

Pros: Efficient, friendly, English speaking staff.

Pros: Free car upgrade and condition of the car was pretty good.

Cons: Service to collect and drop off the car was challenging. Staff were very helpful, just not enough of them! Spent a long time queuing and they kept letting people push in.

Pros: Speed of pick up and return

Pros: Efficient and friendly

Cons: Car was relatively old without some expected functions: no usb, no reverse camera, no cruise control etc

Pros: Easy, reliable and good service

Cons: Car rental hire prices are through the roof at the moment. Not good

Cons: I didn’t get the car I ordered it was much smaller and at 6ft 2 it was a thought drive sometines

Pros: Not having to go to the car rental Centre ananda queue

Pros: The car was immaculately clean and modern. No issues returning the car and all staff were very friendly and welcoming.

Cons: Directions to the pick up location at the airport could be translated better.

Pros: Service was efficient and swift

Cons: Nothing

Pros: Good value for money

Cons: Car provided looked like it had been driven through a hedge. Wasn’t a panel on car that hadn’t got deep scratches on it. Had to spend 10 mins taking pictures before we left incase we were accused of damage.

Pros: Efficient, friendly

Cons: Nothing

Pros: Very friendly and efficient staff. Clear instructions. Very quick and easy pick up and drop off. Good that you just had to bring the car back with the same amount of petrol (ie, it wasn't full on pick up), which meant no last minute stop at the petrol station before the airport.

Pros: No long queues when takeing the car

Cons: Long waiting time for the reservation amount of 1250 EUR after return of car

Pros: Absolutely everything

Cons: Fantastic, everyone was a pleasure to deal with

Pros: Helpful staff. Quick collection and drop off.

Cons: Nothing

Pros: Excellent service, the delivery of the car was fast and the instructions very clear. We had no worries or problems, for sure our next car rental for our holidays will be with Drive4Fun. I have recommended this company to all our family and friends.

Pros: Quick

Cons: No one at drop of even though I was charged extra for this service.. charged 20 euro to leave keys behind sun visor

Pros: Very good service

Cons: Nothing

Pros: Quick efficient &frendly.

Cons: Nothing.

Pros: Getting the car I requested

Cons: The cost of vehicle rental is completely unjustified

Pros: It all worked! Quite efficient.

Cons: The kiosk signage could do with a tidy up! It looks really 'rough'! Handwritten signs for a large number of operators. I wish I could input my details beforehand to save the endless writing at the desk. Small gripes - I have no real complaints.

Pros: Had small damage to car. Handled very efficiently

Pros: See above comment.

Cons: Nothing

Pros: Thank you for making it so easy and stress less collecting and dropping off our car

Pros: Efficient staff

Pros: The people , the process and the the car were excellent

Pros: Friendly People. Responsive in case of questions during my holidays

Pros: Good car, great value

Cons: Had a wait to collect car as my booking was not on the system so car had to be brought from another location. Staff were friendly and supportive while I waited.

Pros: Very quick and simple return process

Cons: Arrival process could be simpler by taking one payment rather than 3. (payment, insurance, toll roads).

Pros: They were very efficient

Cons: Everything went very smooth except one small thing. I was told to bring the car back to the hut at the end of the holiday, which i did and i was then told i needed to leave it in car park 1 not 4 and had to pay €4.50 to get out of car park 4 and in to car park 1.

Pros: Quick pick up and drop off, rental desk close to the airport.

Cons: Additional fees not mentioned during booking of the car.

Pros: Friendly and helpful Staff. Reasonable value

Cons: Had to leave deposit in case of damage to car

Pros: Very fast pick up and drop off times

Cons: Cost of rental ,about three times more expensive than previous rentals at this time of year .May not rent cars again .

Pros: Efficient and simple drop off

Cons: Collection took a long time in the heat and staff were rude

Pros: Efficient marshalling at Car Park 4 pick up during busy times helped me to the desk very quickly, all good and will use again

Cons: No complaints other than I dropped off out of hours and whilst I know car was fine and fuel above level, would have been good to receive a confirmation that all is well with the car .

Pros: I liked the call from the rental agent before we travelled. The rental desk professional helpful

Cons: The car was very low spec and under powered, it didn't breakdown which is a big positive, very under powered

Pros: Friendly and helpful

Cons: Nothing

Cons: The car was dirty inside and tatty. Loads of bangs and scrapes. Very little power and odd engine noise. In hindsight pay slightly more and get a better car.

Pros: Professional, English speaking, clear on return details.

Cons: Price for automatics are crazy high this year, but the prices were higher everywhere.

Pros: Service was okay, friendly guy who helped us. Pick-up location was very easy to find and close to the terminal

Cons: The car was a bit old and a lot of mileage on the odometer. But the car drove well.

Pros: Good English - no hassle

Cons: Nothing

Pros: Speed of pick up & vdrop off

Cons: The half full tank in a bad idea, should be full to full

Pros: Very flexibel with extending the contract. Fast check-in /out

Cons: Nothing

Pros: Not a lot

Cons: Rude staff, long wait, not well signed or explained about process, unexplained charges

Pros: Fast incheckservice and good car!

Cons: Nothing

Pros: The pick up went well and we were directed to the right desk and served immediately. We had trouble finding the desk only because we thought it was with the other rental companies. The price was really good but the car was very hard on the road so was uncomfortable to drive in and there was a crack in the windscreen which worried me.

Cons: The lady inspecting it at the end took ages and was angry about a few specs of sand in the car. She tried to make us feel bad for the fact they would have to clean it! She said she would let us off but next time she would charge us extra for the cleaning! This is madness as we were on holiday with 3 kids and visited beaches everyday! We brushed all the sand out before dropping it off. We have hired cars before with other companies and the drop off has been quick with no issues over sand.

Pros: Quick, efficient, responsive when we made changes

Cons: Nothing ( as long as there is no last minute surprises on our credit card)

Pros: Excellent!

Cons: ??

Cons: The chaos at the drop off .You were told to strand in line, the "correct line" and there are no "lines", just a total chaos of people and agents screaming!

Pros: Clara and the other staff are always very efficient and friendly

Cons: Nothing

Pros: Not much

Cons: Had to pay for damage that I didn’t do but they said it was new on the car

Pros: Fast and efficient

Pros: The staff were very patient and helpful.

Cons: The actual kiosk location was hard to find as it is not with the other rental car locations.

Pros: The staff were very friendly and explained everything very clearly

Pros: Quick & Efficient

Cons: Car smelled of smoking and clutch a bit knackered

Pros: Was very efficiënt and quick.

Cons: The lady at the desk at the carpark no. 4 was quite unfriendly, but efficiënt.

Pros: Pleasant and knew their stuff

Pros: The people are super friendly.

Cons: Efficient

Pros: value for money

Pros: YES PERFECT

Cons: TO EXTEND THE HIRE WAS TOO EXPENSIVE ??????

Pros: Very good service and reasonable price

Pros: Waiting time was quick and employee explained rental conditions . However I put this down to time of year as airport was not busy.

Cons: Charging €20 for tolls even after telling them I would not be using the motorways. First rental company that I came across to add on this charge to my credit card. The cost will be refunded one week after you have returned the car after they check if any tolls have been charged. I am not home a week yet .

Pros: Efficient n friendly

Cons: Difficult to find rental kiosk - distance from terminal

Pros: easy to deal with

Cons: nothing

Pros: Friendly and informative.

Pros: Efficient. Car as described. No pressured sales

Cons: nil

Pros: Lack of signs to show where to pick up the car. Rather tight having to pay for car park on return.

Pros: Hassle free

Cons: Nothing to dislike

Cons: On arrival there was a rude guy yelling 'put the mask inside' at people in a semi-open space. Many of us didn't get it so he shouted again but his words didn't make more sense. I do understand the importance of wearing masks, but it wasn't a closed space and also: not everyone is familiar with local rules and practices so yelling at everyone instead of putting on a sign feels unwelcoming. And despite calling beforehand, we were also charged for 'late' pickup as our flight was delayed.

Pros: Welcoming

Cons: No reply available on drop off

Cons: Car was not fit for purpose Felt as if it was a much older car or had been bought cheaply. Very noisy

Pros: The car was good, your people were nice and the price was good.

Cons: There was a long waiting line and many people wanted also to rent fastly. Maybe its better to draw a number in line and have a some chairs to sit down.

Pros: Quick, friendly and efficient, both on pick-up & drop-off

Pros: Great little car at a good price

Cons: Had to wait quite a while in the heat to pick it up

Pros: brand new car, no problem at pick up and dropping off, efficient service.

Cons: An extra cost of 20€ to go to spain. Don't know why.

Pros: Friendly, proactive and helpful.

Cons: Digitising the check in process would be awesome and cut down check in time.

Pros: Easy and quite fast

Cons: Return outside of working hours and almost 1 week to get the caution unlocked on the credit card

Pros: Reasonably priced Quick and efficient service

Cons: Quick and efficient set

Pros: Great customer service, great car, speedy pick up and drop off

Cons: Nothing!

Pros: Loved the service and interactions with the team

Cons: Can't complain about a thing

Pros: Very flexible

Pros: No hidden charges. Excess sensible. Car size ideal for two people (C3 Citroen). Fuel policy return much better no return full or empty.

Cons: Nothing, but I’m sure there will always be room improvement somewhere in the future.

Pros: Friendly and efficient

Cons: Nothing would use again

Pros: Quick and easy

Cons: None

Pros: Older car with poor suspension and poor fuel efficiency

Cons: Condition of car poor

Pros: The employee was polite, friendly and focused.

Cons: There is no sign on the terminal exit where to find parking #4 so I went to a general car rental parking spot which is complete in opposite direction.

Pros: Friendly, efficient,

Cons: Nothing

Pros: Ease of increasing the time we wanted to keep the car for as we extended our stay

Cons: Nothing really

Pros: Ease of use and cost

Cons: Was expecting a Ford Focus but Fiat Tipo was fine once we got use to it.

Pros: Fairly quick and hassle free pickup. Fairly good condition car, safe and did the job.

Cons: Cars clutch on its last legs and about to give out. No one available when I dropped off the car. No drive 4 fun reps at the desk at all. I was made to leave the keys behind I. The car by one of the other companies reps at the desk or risk missing my flight. I was within normal opening hours but no one was there. Made me very uneasy!

Cons: The rental desk who rip you off

Pros: Really easy car rental. The lady who assisted me on collection and departure was so helpful. She definitely went above and beyond when I was trying to track down my next car rental company. Very impressed indeed!

Cons: Nothing

Pros: All good no complaints

Cons: All good no complaints

Pros: very good customer service. very helpful at pick up and at drop off and at answering questions over the phone

Cons: didn't take debit cards for the deposit. they charged the debit card, and I haven't received the refund yet. (its early days for this though)

Pros: quick , simple and efficient

Cons: it was all good

Pros: Easy and quick to pick up and drop off.

Cons: I rated value and efficiency at 6 only because the Covid crisis caused an early return home. I applied for a refund of the unused 3 weeks of my contract. Have yet to learn the outcome.

Pros: Very prompt responses in email! Quick pick up and drop off