Dryyve at Vienna Airport

Pros: Helpless and hopeless customer care service. They never pick up the phone any time during the day. Not recommended car rental.

Cons: We were given a car with a defective tire, forcing us to stop midway as it was too dangerous to continue on the highway. We called their agent office multiple times, but no one answered. Roadside assistance confirmed the tire was unsafe and advised us to contact the agency for a replacement, but we still couldn’t reach anyone. Stranded, we booked a hotel for the night. The next morning, our calls again went unanswered, so we drove to the Salzburg airport office, where the car was changed.

Pros: Everything was fine expect the lady at the desk was very rude

Cons: It was really expensive, for each invoice we payed the agent told us we had to then pay another one. The fee is not really what you pay online, but really much more.

Cons: Over charging me in the counter actually a blackmale

Pros: Nice car.

Cons: Very costly for cross border excess. Not very supportive on this issue.

Pros: Not satisfied

Cons: Only that I had wheel, not only I paid a lot of money, I found out when I was picking up the car that my milidge was limited and is I wanted to do trips to different places I would be charged more. And about 9 hrs before returning I got an email that the adress to return the car was different from the adress where I picked up the car ,my gps brought me to parking brought me first to parking spot which was wrong parking spot, the wright one was next to it. .. need more room to explain …

Pros: The drop off was straight forward

Cons: The car was dirty when we picked it up. The staff that served me was arrogant and rude and sits there to empty your pockets than to serve you honestly.

Pros: From the time to receive the car, the adblue signal was displaying. Seat was little bit dirty.

Pros: A good and comfortable car

Cons: Not available in customer service when you need them. For being late in picking up the car, they doubled the rental price.

Pros: Nothing

Cons: Everything not going well.

Pros: They didn’t give me the car

Pros: Easy to find rental counter

Cons: They try to add on so many extras that the total price more than doubled the original offer. They asked for Euro 29 per day for age of 70 years despite I indicated the age at the time of offer. I left without renting a car and went to the competition

Pros: Customer service was pleasant

Pros: Absolutely nothing terrible car terrible experoence terrible conditions and terrible pricing

Cons: Pricing, car selection, mileage, performance of the car, information and transparency pf the contract

Pros: Fast efficient.

Pros: QUICK GETTING AND DRROPING

Cons: GOOD CAR BUT WITH A LOT OF DENTS

Pros: Fraud company

Cons: Everything been very bad, full cheating company

Pros: Nothing

Cons: Dryyve destroyed my vacation as follows: I got puncher in one tire, things happened 1.There was no spare in the car. 2.Where I called to Road Assistance service, provided by Dryyve, no one arrived. 3.When I called to Customer Service, it was weekend, no one exist.. 4.As a result, 2 days from 4 I was without car .

Pros: Dropping off the car was easy and convenient.

Cons: In addition to the 250 euro extra that I been charged, they charged me with an extra 20 euro for low level fuel. I got refunded after supporting my request with evidence.

Pros: I paid the amount I booked

Pros: I was the fisrt renter and car was super

Pros: Very correct administration

Pros: Correct administration work, very fast

Pros: No hidden fees.

Pros: I received what I booked, no hidden extra fees.

Pros: Excellent service, fast, kind and correct.

Pros: Very correct company, no extra fees.

Pros: Friendly and fast

Pros: Very nice car rental service.

Pros: I was happy with the car. We had a free upgrade.

Pros: Good service, bran new car, nice staff.

Pros: Very good car and no hidden fees.

Pros: Nice staff, fast administration

Pros: Very nice staff and no hidden fees.

Pros: Fast administration

Pros: I didn't recieve my car

Pros: car in a very good condition, rental desk very easy to find, efficient service, overall experience was good

Cons: not so good communication from the car rental agent, information in the rental contract regarding the car status (nr. of Km and gas level) were not accurate and I had to come back to the rental desk to notify this details and ask the agent to rectify in the contract.

Pros: Cost was amazing.

Cons: Happy staff.

Pros: Nothing to like .

Cons: Nothing to like . Their service is worst ! I have to change cars few times and went up and down to the parking bays level 8 with my heavy luggage’s . The girl is not helpful . They have overcharged me in my invoice. When I ask them no one keen to reply my email.

Pros: I was very unhappy with the services of the company - they include hidden charges, which are not clear upon booking - such as out of hours charge of 99 EUR which applies when you plane is not arriving on time and you show up even 1 minute late

Cons: There was nobody to hand over the car in the evening, when it was dark and I missed there was a scratch on the car, which was later attributed to me and this required me to pay additional charges. When I tried to explain I could not see it in the late evening when I received the car, the agent told me not to worry because I do not have to pay anything for that. Later I have however received the invoice with a number of charges, so I was mislead when handing the return the car.

Pros: Pick-up was fairly quick (lucky there was no queue when I arrived, one formed behind me as there was only one agent working) Rental price is very competitive.

Cons: Don't like dropping off cars without anyone checking them & confirming all ok. Returns cabin had signs saying they were open 8-8, but not a soul to be seen at 2:30pm. Lots of cars 'parked' (some just abandoned in roadways)

Cons: I was charged for a damage that was already in the car, I have photo proof.

Pros: rate

Cons: no whatsup contact

Pros: Car was clean and in very good condition

Cons: Charges levied by the rental company was not as per the portal. No one in the car return booth.

Pros: very Happy

Cons: None

Pros: Clear, fast, easy

Cons: We forgot some items in the car and immediately contacted them by email asking to ship them at our expense, yet absolutely no answer or any sign of reaction was received

Pros: Car was good

Cons: They are charging additional amount for some extra they didn’t tell me about

Pros: Clear explanation in English

Cons: Nothing... we have been very happy with the service.

Cons: There are hidden costs and they charged me for irrelevant things which I was not informed about.

Cons: The car was not on the place where it should be - I had to double check the parking, come back to the desk just to find out, that the car is at the return area. Lost 30 min. The deposit for rental is ca 10% of a car value, the biggest I ever had to place.

Pros: It was easy to return the car late at night, after the service hours. next day we got a message confirming that everything was o/k,  and they returned the 2000 euro that were blocked in our credit card.

Cons: the explanation about where to return the car could be better. it was a little hard to find the office, this is a problem of most of small and intermediate renting car companies in vienna airport

Pros: The company, Dryyve made me pay 99€ to go to Hungary with the car, however discovercars did not highlight that additional cost on their page, doubling my cost of rent for 3 days. Also, the company is Hungarian, the car is Hungarian with Hungarian documents, yet I had to pay 99€ to go from Austria to Hungary.

Cons: Clean and nice car.

Cons: Noone there at drop off. Had to find office desk

Pros: Easy drop off

Cons: Time to pick up the care Addiction cost for cross country is too high Additional cost to make change in the model is relatively higher

Pros: Fasr pick up and bring back Service

Cons: Wrong Car given to me

Pros: Value for price

Cons: The blocking amount from my credit card 💳 2100€

Pros: Good car and good service

Cons: 100 euro for picking up the car half an hour after opening hours