Aberdeen Airport (ABZ), Aberdeen, United Kingdom
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Driver's country of residence is United States of America (USA) and age is 30-65
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Easirent at Aberdeen Airport

Airparks, 3 International Gate, Dyce
0044 1 224 608 690
Part of the Auto Europe network, Easirent is one of the car rental companies serving Aberdeen Airport in North Scotland. Easirent offers a large fleet of cars, including mini, premium, standard, and other types of vehicles. The company provides arriving travelers a shuttle service to its office inside the airport territory.
Pick-up instructions
Arriving through the Airport - Please call 0044 01224 608690 when collecting your luggage to arrange directions to our office. Non-Airport Collection - Please collect from our office located at, Marriot Courtyard Aberdeen Airport, Argyll Way, Dyce, Aberdeen AB21 0AF Easirent is now know as Drivalia in United Kingdom. Please follow to Drivalia brand.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-00:30
Tue:06:00-00:30
Wed:06:00-00:30
Thu:06:00-00:30
Fri:06:00-00:30
Sat:06:00-00:30
Sun:06:00-00:30
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Switzerland
Ford Focus
1/10/23

Pros: N/A

Cons: The company was actually not Easirent but a company named Drivalia. It a non-agent company (not specified in the booking process). There was not a single representative in the office, just a button you press to call the company. We waited more than 30 minutes to get an agent on the phone. Then the all process online with links, payments, banking confirmation, time waiting to get the agent back on the phone, etc. took us almost 2 hours. Their online procedure is totally disfunctionnal, avoid it!

United States of America (USA)
Fiat 500
11/15/22

Cons: Worse than budget airlines

Canada
Ford Mondeo
10/6/22

Pros: My flight was late so I called Aberdeen office to advise. No answer left a message - I received a number of emails asking for credit card etc - which I did. Then I received info on using a lock box to pick up car. I arrived at 8pm - I called for a pick up - the agent was very upset he said he was about to leave and we should walk over to the office (it’s about a 15 minute walk. It was raining and we had luggage). So he finally came and picked us up - made us feel we were inconveniencing him.

Cons: He gave no advice on how to start car. Left us trying to figure out cars functions. Car engine light was on. Warning lights said car was 4000 miles past service. At one point car shut off while driving saying - engine oil pressure low

Australia
Ford Fiesta
4/20/22

Pros: Nothing….. will avoid in the future

Cons: Everything… will avoid in the future

United Kingdom
VW Touran
4/17/22

Pros: The car and the efficiency of drop off

Cons: Paying online & the pick up service.

United Kingdom
Ford Focus
2/3/22

Pros: The staff member was very helpful and patient due to a difficulty I had

United Kingdom
Ford Focus
7/24/21

Pros: N/A

Cons: Key collection required me to phone a number to open a lock box. Number rang out for 45mins before being answered. On site preparation crew unable to release keys. Car provided with only 3/4 tank of fuel despite my having booked and received confirmation of a full to full rental. When raising my complaint direct with Easirent they referred me to Discover Cars.Still awaiting a reply at time this request for feedback was received.

United Kingdom
Ford Fiesta
6/12/21

Pros: Nothing

Cons: There was no shuttle to from airport despite saying there would be. Car wasn't in the best condition, no one to speak to directly at pick up drop off, very long process to collect car

United Kingdom
Ford Fiesta
6/2/21

Pros: Nothing

Cons: Everything

United Kingdom
Ford Focus
11/16/20

Pros: Nothing. Rude, lied to me, scammed me

Cons: Everything, rude, abusive, lied to me about payment, overcharged me £230 extra when rental was only £120

United Kingdom
Ford Focus
10/29/20

Pros: The car we eventually received on the Monday was lovely and bigger than we had expected. The guy working when the car was dropped off was very helpful too.

Cons: Bad communication on the Sunday with no car. Agent didn’t seem to care, wasn’t his problem.

Norway
Fiat 500
10/22/20

Pros: Quick fast service.

Cons: Not too easy to find representative.

Switzerland
Ford Focus
10/20/20

Pros: price

Cons: I had to walk to the Airport. No drop of service

United Kingdom
Ford Fiesta
9/5/20

Pros: My own fault didn’t get car as needed a credit card for deposit which don’t have .. lost my insurance as no refund given bacK. Was told get a full refund but when I phoned the branch manager in Aberdeen was very very rude to me ..

Cons: The branch manager was very rude .. and will not be recommended this company that’s for sure ..

United Kingdom
Fiat 500
8/31/20

Pros: Good value for money

Cons: Not the easiest to find

United Kingdom
Ford Focus
4/10/20

Cons: Satnav was disabled, petrol tank not sufficient for journey

United Kingdom
Fiat 500
3/11/20

Pros: Nothing at all other than jt was quiet easy to pick up car as they were not busy late at night flight

Cons: Disgusting service I have put a complaint in but nothing back we nearly died the night we picked up the car and they couldn’t care

United Kingdom
Ford Fiesta
2/14/20

Cons: Inside of windscreen smeary.

United Kingdom
Ford Fiesta
2/12/20

Pros: It is just 5 minute walk from the airport entrance

Cons: Made fuss around providing multiple proofs of address

Spain
Ford Focus 5d
7/17/19

Pros: It was cheap.

Cons: The car had a whole load of scratches, dents and at the collection I missed one of them. If I hadn't taken photos they would have charged me for that dent which was nothing to do with me. They were very emphatic that we should take extra cover, they charged us more than the contract stated. I would never go back to this company.

United Kingdom
Vauxhall Insignia
12/5/18

Pros: Efficient service this time

Cons: Last time I hired I was charged for a full tank of fuel. However I made sure that this would not happen again.

Norway
Fiat 500
11/13/18

Cons: Terrible customer service, made the wrong bookings, inflexible with any changes, tried to charge me addition fees for using debit card (that were not in the original contract), the systems were having a 'reboot' when we arrived at the desk - which took over an hour. Shocking service all together. I would recommend this to people who don't care about money, have a lot of time on there hands and love hotel lobbies.

United Kingdom
Fiat 500
10/29/18

Pros: Very good value for money taking the risk without the extra insurances.

Cons: Felt pressured to take extra insurance.

United Kingdom
Fiat 500
10/25/18

Pros: assistance at airport was very good - driver really efficient

United States of America (USA)
Ford Fiesta
7/30/18

Pros: Nothing their service was horrible they were rude and obnoxious and I would NEVER recommend them !

Cons: Lied, cheated, tried to scam me by tripling my rental car rate.

United Kingdom
Fiat 500
4/6/17

Cons: Endless loopholes in their T&C's with the overall aim of not renting the car to you or charging hidden fees. Bloody awful company.

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