Sunshine Coast Airport (MCY), Marcoola, Australia
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Driver's country of residence is United States of America (USA) and age is 30-65
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EastCoast Car Rentals at Sunshine Coast Airport

3/30 Runway Drive, Marcoola, 4564
0061 1 800 474 258 / 0061 755 558 908
Pick-up instructions
Rental car supplier provides a free transfer Shuttle service from the Airport to their Rental office situated close by. You will receive an SMS text 24 hours prior to your pickup time with an active link to the Shuttle requesting system. To order your Shuttle, click the link in your SMS after you have collected your bags or cleared customs if you are arriving Internationally. Shuttle bus drivers will respond to your request, and you can use the system to also get walking directions on how to get to the shuttle collection point. If you have issues with accessing the online shuttle ordering system via the SMS link, please call our Reservations team on: Toll Free: 1800 028 881 or International +61 7 5555 8900 and then press Option 2 to request the shuttle pick up
Drop-off instructions
Customers are to park on the street, lock the car and place the keys through the key drop hole in the door to the right of the main office entrance. It will then be the customers responsibility to make their own way to the airport terminal, which is approximately 400 metres from the office.
Business hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-16:00
Sun:08:00-16:00
Key box
Yes

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Australia
Kia Picanto
5/25/24

Pros: Friendly. Explained the process clearly

Cons: Na
Australia
Hyundai i30
5/24/24

Pros: Service was great

Cons: Service was very good.
Australia
Hyundai i30
3/12/24

Pros: Good service clean car and quick pick up and return
Australia
MG HS
8/25/23

Pros: Well organized, short wait time to pick up vehicle. Happy to hire again from them

Cons: My choice to rent MG HS-SUV - would definitely not purchase this brand. This does not affect the great service from East Coast Rentals
Australia
MG ZS
8/24/23

Pros: Exceptional !

Cons: What is there not to like ?
Australia
Hyundai i30
5/13/23

Pros: The first person I dealt with was very helpful

Cons: Tried to rip me off big time…with a threat
Australia
Suzuki Swift
4/19/23

Pros: Great, efficient service
Australia
Suzuki Swift
12/2/22

Pros: The car was in good condition and perfect for our trip. I just took a point off because, as the rep told us, the model we were given doesn’t perform as well as some other models they have. This did not affect our trip at all, there was nothing wrong with the car, it just laboured a little more on hills for instance. Otherwise the car was fine.
Australia
Toyota Corolla Sedan
8/21/22

Pros: Friendly and efficient.
Australia
Toyota Corolla Sedan
3/15/22

Pros: A good car.

Cons: No transparency when trying to get a comprehensive price. This took too long even though I had phoned for a quote.
Australia
Toyota Corolla Sedan
3/9/22

Pros: Staff were helpful and friendly, made the whole process clear and explained everything clearly

Cons: Car interior was badly stained.
Australia
Mitsubishi Eclipse
10/24/21

Pros: Friendly staff.

Cons: Nothing
Australia
Mitsubishi Lancer
7/19/21

Pros: Efficient and friendly

Cons: Nothing
Australia
Toyota Corolla Sedan
6/14/21

Pros: Friendly & efficient

Cons: Photos of car at beginning of rental taken by agent but not available (via email) until later in the day. Unable therefore to assess whether agent has noted all blemishes on the car. Some of the photos' notations were completely incorrect. Nevertheless, we had no problems following return of the car out of hours.
Australia
Toyota Corolla Sedan
6/7/21

Pros: - several phone calls prior to pickup to organise car and confirm times etc - clear instructions about how to get shuttle bus to pickup car - staff stayed late on sunday after closing to help me pick up the car

Cons: I had a very bad experience dropping off the car. The person who did the car drop off inspection and drove the shuttle bus to was very rude. I appreciate he was probably short of time but I would have appreciated some basic politeness. E.g. I asked for help getting my bags into the shuttle bus to go to the airport because I am heavily pregnant and was travelling with a toddler. The person told me that is not his job but that he would do it. He made me feel uncomfortable for needing to ask.
Australia
Hyundai Accent
6/4/21

Pros: Friendly and efficient. Great Car

Cons: Nothing, all good.
Australia
Toyota Camry
4/22/21

Pros: All went smoothly. The man who checked us in was very friendly and gave recommendations for places to visit. The car was clean and ran well.

Cons: No complaints.
Australia
Toyota Commuter
3/30/21

Cons: Additional cost to drop off next morning within 24 hour period (was supposed to be 8pm when they were closed, dropped off at 7am next day before they opened but got charged extra!)
Australia
Toyota Corolla Sedan
2/18/21

Pros: Very easy shuttle bus pickup, car was great and very inexpensive

Cons: Took a while to get the quoted price correct
Australia
Hyundai Accent
2/5/21

Pros: Efficient

Cons: Only one person on the desk, we were first in line but several people would have had to wait 15 -20 mins
Australia
Toyota Corolla Sedan
12/11/20

Pros: easy fast service

Cons: did not return my licence on pick up
Australia
Hyundai Accent
11/26/20

Pros: Happy and fantastic staff

Cons: No dislike from me
Australia
Toyota Corolla
2/8/20

Pros: The apologetic employee, not the person in charge

Cons: Initial poor service
Australia
Hyundai Accent
12/29/19

Pros: more personal service than multinationals

Cons: cars are nondescript, basic but do the job.
Australia
Suzuki Swift
11/13/19

Pros: Very personable and friendly

Cons: N/A
Australia
Hyundai Accent
7/6/19

Pros: Decent priced rental, friendly staff

Cons: Extended timeframe of deposit. Too much attempt to hard sell extra insurance. The radio in the car didn’t work.
Australia
Suzuki Swift
6/15/19

Cons: Hidden costs that you don’t find out about until you’ve already paid your deposit. Such a rip off.
Show more

Most Popular Car Rental Deals

Sunshine Coast Airport
Full-size SUV
MG HS or similar
MG HS
  • 5
  • 2
  • 5
  • A/C
  • Auto.
EastCoast Car Rentals
$36.81 per day
Sunshine Coast Airport
Full-size SUV
MG HS or similar
MG HS
  • 5
  • 2
  • 5
  • A/C
  • Auto.
EastCoast Car Rentals
$39.39 per day
Sunshine Coast Airport
Full-size Extended Cab Pickup
Toyota Hilux SR or similar
Toyota Hilux SR
  • 5
  • 3
  • 4
  • A/C
  • Auto.
EastCoast Car Rentals
$54.76 per day
Sunshine Coast Airport
Full-size Extended Cab Pickup
Toyota Hilux SR or similar
Toyota Hilux SR
  • 5
  • 3
  • 4
  • A/C
  • Auto.
EastCoast Car Rentals
$58.59 per day
Sunshine Coast Airport
Premium Van
Kia Carnival or similar
Kia Carnival
  • 8
  • 2
  • 5
  • A/C
  • Auto.
EastCoast Car Rentals
$99.18 per day
Sunshine Coast Airport
Premium Van
Kia Carnival or similar
Kia Carnival
  • 8
  • 2
  • 5
  • A/C
  • Auto.
EastCoast Car Rentals
$106.13 per day
The above prices are only approximate and were last updated at 3:30 AM on 11/19/24. Prices may vary based on the booking dates, length of rental, and car class.

Sunshine Coast Airport (MCY), Marcoola, Australia

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 3380.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, State Tax, Total taxes.
Rate excludes
The following surcharges may apply: Toll pass / E-toll device.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
If renter travels through a toll collection point, the renter’s credit card will be charged for the toll and an administration fee of 1.85 AUD per cross.
Mileage policy
Mileage is limited to 200 km per day for 12 Passenger Van car group(s).
The cost for additional mileage (mileage extension) depends on the vehicle type.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Customers who have held their driver license for less than 2 years will have to buy the following insurance: Loss Damage Waiver (LDW).

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

A local renter is defined as a renter who lives within 150 km of the pickup location and who is not flying into town with a return ticket. Due to an increased theft risk, all domestic renters must provide the following additional documents: proof of home address (e.g. Utility bill), Australian Provisional Licence.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, booking voucher, passport hard copy (in case IDP is used).
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
An administrative charge of 2.2 % will apply for payments made using the following credit card(s): American Express.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Travel to the following territory(ies): Kangaroo Island, Stradbroke Island, Magnetic Island, Bribie Island, Phillip Island, Bruny Island is allowed.
Moving the car from one island to another is forbidden.
Crossing country borders is forbidden to the following territories: Tasmania, Western Australia, Northern Australia.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Driving vehicles to snowy areas is not allowed.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Business hours
Service outside of business hours is not available.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  08:00 - 18:00
Tue:  08:00 - 18:00
Wed:  08:00 - 18:00
Thu:  08:00 - 18:00
Fri:  08:00 - 18:00
Sat:  08:00 - 16:00
Sun:  08:00 - 16:00

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Tue:07:30-20:30
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SIXT
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Tue:06:30-20:30
Wed:06:30-20:30
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Bespoke Noosa Car Rentals
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Thu:08:30-22:30
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Budget
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Alamo
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Tue:07:00-20:30
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National
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Enterprise
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  1. Car Rental
  2. Australia
  3. Marcoola
  4. Sunshine Coast Airport
  5. EastCoast Car Rentals
 
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