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Enterprise at Dusseldorf Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I like the name, and thats about it.
Cons: Horrible service. I have not gotten in contact once since renting the car. Every communication had to go through discovercars. I was charged for an upgrade when my car was downgraded because they would not let me rent the Volvo(or similar) because I had debit VISA. (Had already pre paid full for a Volvo or similar but got downgraded)
Cons: At the return the lady did not check the car together with us and it is obvious that they did not record the return time properly.
Pros: Everything went pretty smoothly. Cost, availability, and flexibility were great.
Cons: Things are not labeled well at the airport. It took me a couple tries to find the right entrance to the parking garage on my way back. Also the glass bridge could use a sign at the "Y."
Pros: I could not take my car. I did not even my fund back. I will sue the company.
Cons: Without any reason the company decided to not to give my car…
Pros: Thanks to Mr. Eleftherios Parakatselakis for his help. He was very supportive while delivering the car.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
All non-EU residents staying in the EU for longer than 6 months must present a driving licence from an EU country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, local address (apartment; hotel; villa; etc.).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Deductible/excess will be charged per damage.
Prices for extras are shown on the booking page.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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