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Enterprise at Alicante Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The lady (sorry I can’t remember her name) was excellent. Very friendly and efficient and could not have done any more to help. I would happily rate her service as 10/10 Likewise when dropping the car off, Jesus looked after us and he too was very friendly and welcoming. His colleague Simon (I think from Oklahoma) was also very friendly and offered us some excellent tips whilst in Barcelona. 2 lovely gents who helped us immensely and worthy of a 10/10 ratings
Cons: Nothing!
Cons: Empty tank, smaller car than i paid for, forcing to buy insurance.
Pros: The agent was very friendly & thourough while he checked id. etc. Showed us around the car & set up the in car entertainment centre in English.
Cons: All good!
Pros: The Rental Agent was really friendly and professional and easy to talk to.
Cons: Really expensive for renting a car even if it is a cheaper option than other car rental places
Pros: Ease of booking through the website
Cons: The exclusions from insurance was not very clear and the cost of extra insurance was not competitive
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), flight information.
To rent the following vehicle category(ies): Luxury, Fullsize, Cabrios, Special, Prestige, you must provide the following document(s) at pickup: return flight ticket, flight information, local address (apartment; hotel; villa; etc.).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Additional charges will be applied in case the car is crossing state or region borders.
Written permission from the rental company is required.
Crossing country borders to Andorra, Portugal, Gibraltar is free of charge. Crossing country borders is allowed to the following countries: Austria, Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands, Switzerland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
It is allowed to add up to 3 additional drivers. Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
The grace period will be honored only during business hours.
Pick-up & Drop-off
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