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Enterprise at Leeds Bradford Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Excellent service
Cons: Nothing
Pros: Overall everything was amazing, from picking up the car and dropping it off. The process was super easy and fast…
Cons: The interior of the car was perfect, however there was some damages and some poorly cleaned areas like the back of the seat when folding. And there was a piece of the sliding door that was coming off when closing the door, which was not our fault.
Pros: Simple and efficient.
Cons: Some (albeit very minor and superficial) pre-existing damage existed, and was not detailed in the rental agreement.
Pros: Face to face interaction impeccable - lovely people and really helpoful.
Cons: Unable to get through by phone to Manchester where car was due to be dropped off - staff unable to help fixing air conditioning issue - roadside stated not the right place, Leeds unable to help apart from swapping car (involving long travel) and unable to get through to Manchester branch - simply rang off numerous times.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, additional ID showing home address (e.g. Utility bill), proof of home address (e.g. Utility bill), ID with photo. In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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