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Enterprise at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Easy to upgrade to car I originally reserved.
Cons: Where do I begin! The check-in kiosks are clumsy, difficult to navigate, and deceiving. Poor directions given to car parking lot. Tried to reach service phone number, but no human answered; only non-sensical recorded message. Very frustrating experience!
Pros: Great price
Cons: Kiosk was very confusing, especially all the extras available.
Pros: fuel company discount card
Cons: most of this service is self -self-self. throw the computer, pin codes. Time when we made booking, then we hadn´t this info. how to take all by your self through computers. car was totally different and extra GPS mostly didnt worked (couldnt find valid GPS signal)
Pros: Easy of pick up and drop off. No hidden charges. No pressure or attempts to up charge.
Cons: Nothing, everything was great.
Pros: Place in airport
Cons: Car changed from original without explonaitions
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
There is an additional charge of 2.18 EUR per day for Toll pass / E-toll device.
Personal consumption will be charged separately at the end of the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
To rent the following vehicle category(ies): Luxury, Premium, Fullsize, Wagons, you must provide the following document(s) at pickup: return flight ticket, 2 credit cards.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Deductible/excess will be charged per damage.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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