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Enterprise at Madeira Funchal Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Helpful.
Cons: Technology wasn’t working at drop off.
Pros: Car company was under the name Guerin. Car ran smoothly and was in good condition.
Cons: Was not the car we ordered and lacked features we were use to.
Pros: The rep at the desk was very patience & helpful but the use of the auto check in machines were very confusing. That is where the rep came up and despite the language barrier, helped tremendously, in fact had to do it for us
Cons: Check in machines, distance from desk to car pick up. Attitude of one of the drop off staff & time taken to check car ov er on return. Felt that the slightest mark on the car would have incurred a penalty. Actually, by the way they went over the car, were actively looking for a way to withhold my deposit
Pros: Everything was in place on the airport with clear instructions where to go, what to do.
Cons: I did not receive an answer for my email with questions sent a few days before renting the car.
Pros: The staff was very nice and competent
Cons: All good
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
There is an additional charge of 2.18 EUR per day for Toll pass / E-toll device.
Personal consumption will be charged separately at the end of the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
To rent the following vehicle category(ies): Luxury, Premium, Fullsize, Wagons, you must provide the following document(s) at pickup: return flight ticket, 2 credit cards.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Deductible/excess will be charged per damage.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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