EUROCAR Rentals at Tirana Airport

Pros: Price was good. Service was fast.

Cons: I asked to buy full insurance from them. Upfront I was offered to pay 150 euros by credit card or 120 euros cash (for avoiding cc operators fees). I paid by cash. But the full insurance wasn't stated anywhere in the contract. I had no receipt of the full insurance and the employee even refused to write by pen in the contract anything about any insurance. It made me feel the whole trip that I maybe had no insurance at all. He gave me his PERSONAL NUMBER tough "Just call me trust me"

Pros: Very friendly & helpful. No issues at all.

Pros: Friendly and fast checking and checking out services, car was almost new, 👌🏽 great condition and clean.

Pros: Men probeerde ons geen extra verzekeringen aan te smeren. Vriendelijke man.

Cons: We betaalden extra voor de drop-off buiten de uren, maar er was niemand en er was geen parkeerplaats.

Pros: The guy was very helpful in getting everything sorted, but we should have had issues in the first place.

Cons: The fact there was no car seat installed in the car ready for us, the car was dirty inside and outside. Cars should be fully cleaned ready for the new people.

Pros: Guy at the desk very nice and friendly.

Cons: Car park was a disaster. Had to wait for other companies to move their cars so i could park. When approached the car park area a guy just stopped me and said give me the keys im from euro cars. Had no identification what so ever , could have been a little bit more formal. The car was very very dirty inside and outside. Seats with marks , empty bottles left on back seat and in the arm rest. Petrol was half empty. Inconvenience as we had to stop in the middle of the night to refil the car due.

Pros: Very friendly staff, both pick-up and drop-off process were relatively quick and painless.

Pros: The people were friendly and efficient. We were able to secure the necessary approvals to travel across country boards and had a wonderful time.

Cons: It took 1 hour 40 to pick up the car as only one member of staff on duty. Cars are parked a long walk on the other side of the terminal so back and forward to check car and complete paperwork. Didn't have any child booster seats that we'd booked so had to waste time the following day picking them up from another office.

Pros: Clear information

Cons: Bad service when car company wants to change policy after reservation

Pros: Friendly agent. Car was provided in a short space of time

Cons: I signed up for extra insurance on discover cars, however was told that if that was damage i would need to pay EUROCAR and claim back from discover cars. I therefore had to pay an extra 20€ a day for extra insurance

Pros: Car was nice

Cons: Not providing repair documents, so we are unable to claim damages with our own insurance.

Pros: Friendliness, efficiency, no harassment or seeking to get extra money.

Cons: A road map would come in handy, especially in the country where I picked the car.

Pros: The efficiency of the rental agents

Cons: The car I ordered had an air-condition problem, and I had to take a smaller car instead, with no refund for the cost difference.

Pros: *Easy access to the rental office. *Personnel ethics .

Cons: *I received the car uncleaned, and delivered it to them very clean. * mistake was in writing the contract until 07/20, and the correct thing is that my reservation is until 07/21, and accordingly they took an Audi from me and gave me a Kia Sonnet.

Cons: We had to wait for around 1hour in the sun to pick up the car, as the place was closed and there was nobody around. The telephone number provided was just ringing and nobody answer. The car was very dirt and there was no petrol in the car.

Pros: Good service and very kind representative

Cons: Car had just arrived, so it wasn’t totally clean. We were informed about it upon arrival, so it was fine.

Pros: Clear car

Cons: Paid for maximal coverage via DiscoverCar website. When I arrived at EuroCAR, they said it was not insured and I had to pay full coverage AGAIN! +220 euro extra. Total scam

Pros: easy process, delivered as agreed

Cons: reaction time and support on flat tire

Pros: Ok in the end, but waited 20mins for someone at the rental desk. We went away and came back thinking we’d got the wrong place. On return, luckily they were already dealing with another customer, otherwise would have been waiting even longer as they don’t answer the phone.

Cons: Took a long time to pick up, not even offered a drink 1hour to sort including time waiting for a representative. Car was ok, could be cleaner internally and it came dented.

Pros: Vary Friendly

Cons: N/A

Cons: Navigating maps were not that updated versions and old models. It was waste of money as it was not that helpful as we used our phones and Google maps

Pros: Friendly staff, amazing service

Pros: the front desk employee and the car cleanness.

Cons: Booster seats that I had booked weren't immediately available and they had to take apart a child seat to replace a missing booster. They also didn't have a satnav which I had also pre booked.

Pros: the service provided by the EUROCAR manager at Tirana airport is the best that I have received among carrentals. the manager is great. he was waiting for me despite the fact that the plane was delayed by 2.5 hours. I am very grateful to him

Cons: None

Pros: the experience was efficient, straightforward and there was no stress and the one way rental was just what I wanted

Cons: nothing to dislike

Pros: nothing!

Cons: The car was old (millage more than 160000 km), there was a lot of scratches and dents all over the car. At the last two days, the engine started to stall. The worst of all was the engine stalling several times during the crossing of LLgora. And in the end, Eurocar fined us 25 euro because they've found a new scratch on the bumper that already has a big crack!

Pros: Nice representative Easy hiring period Good car performance

Cons: 450 Euro deposit payment is too much

Pros: Absolutely nothing. The worst experience ever

Cons: See above

Pros: All services were in order.

Cons: front window has crack.