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Europcar at Rotorua Airport
837 Te Ngae Rd, Owhata, Rotorua 3074
0064 73 461 720
Pick-up instructions
Representative will be waiting in arrivals hall with a sign.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-16:30
Tue:08:00-16:30
Wed:08:00-16:30
Thu:08:00-16:30
Fri:08:00-16:30
Sat:08:00-16:30
Sun:08:00-16:30
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
VH
Australia
Kia Cerato
3/6/23
Pros: Emma at the Rotorua airport branch was so helpful when we couldn’t be there on time and a pleasure to deal with.
NB
United Kingdom
Holden Barina
3/17/19
Pros: fast efficient service on collection and drop off. Very clean car
Cons: Nothing
NA
New Zealand
Toyota Corolla Sedan
1/16/19
Pros: Nothing. Very bad experience compared to HERTZ.
Cons: Starting from Pickup and the entire process was very badly managed and handled.
Most Popular Car Rental Deals
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Standard SUV
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Full-size SUV
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Compact
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Standard SUV
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The above prices are only approximate and were last updated at 12:50 AM on 11/20/24. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 3295.00), Third Party Liability (TPL), Free modifications.
Rate excludes
An administrative charge of 2.24 % will apply for payments made using the following card(s) MasterCard, Visa, American Express.
An administrative charge of 3.45 % will apply for payments made using the following card(s) Diners.
The following surcharges may apply: Toll pass / E-toll device, Premium Location surcharge.
An administrative charge of 3.45 % will apply for payments made using the following card(s) Diners.
The following surcharges may apply: Toll pass / E-toll device, Premium Location surcharge.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, credit card on a main drivers name, booking voucher, flight information, full G driver license.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, credit card on a main drivers name, booking voucher, flight information, full G driver license.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Ski rack, Snow chains, then an additional amount of deposit will be held on their credit card.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Ski rack, Snow chains, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Moving the car from one island to another is forbidden.
Details are available from the car rental company's reservation office.
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Details are available from the car rental company's reservation office.
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Pick-up & Drop-off
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Ezi Car Rental
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Mon:08:00-19:30
Tue:08:00-19:30
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Thu:08:00-19:30
Fri:08:00-19:30
Sat:08:00-17:30
Sun:08:00-19:30
Routes Car Rental
+646473461720
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Mon:08:00-16:30
Tue:08:00-16:30
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Thu:08:00-16:30
Fri:08:00-16:30
Sat:08:00-16:30
Sun:08:00-16:30
Keddy
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Mon:08:00-16:30
Tue:08:00-16:30
Wed:08:00-16:30
Thu:08:00-16:30
Fri:08:00-16:30
Sat:08:00-16:30
Sun:08:00-16:30
