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Europcar at Brussels Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: La atencion de la persona que me atendio en el mostrador
Cons: La atencion de la persona que me atendio en el mostrador, me aplico un sobrecargo que no aparecia en su pagina ni en la de discovercars
Pros: Very good service
Cons: I didn’t get a receipt after delivered the car , after I signed on phone
Pros: The rental agent gave good and thorough info.
Cons: We got some wrong info of were the rental desk would situate, so that took a bit too much time for us.
Pros: Everything is “self service”, apart from paying the money, and it’s really difficult to find where the given car was, even the number shown on the paper is far different from its actual location, and I had to press the car unlocking key to locate the car. Secondly, I was given a Skoda Karoq, and I complained and had to pay extra for a BMW X1 in the end. It took me more than 1 hour to get it done, with my luggage running up and down. Do this by yourself, and you know what I mean here.
Cons: The car was assign in the beginning is far different from their “similar car”. No one showed me in person where the car was parked. Since it’s difficult to locate as new to Brussels airport.
Pros: Vert easy drop off.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card.
Visa Electron, Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Winter tires are recommended during the winter season but are not mandatory.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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