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Europcar at Keflavik Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Staff were very helpful.
Cons: We had to wait almost two hours to pick up the car in airport arrivals. But they were very busy, and the ticketing system stopped queue jumping.
Pros: Professional Service people who were very kind and extremely helpful
Cons: I don't understand why you request a pickup time and then at the actual airport we have to get a number to form a cue. What's the point of scheduling a pickup time if I then have to wait in a line? It would have been nice to know ahead of time that this was the process
Pros: Proactive approach (the first car proposed hard a problem at rear trunk, they immediately gave us another one)
Pros: Nothing
Cons: Would not recommend Europecar . Lousy service; long wait during pickup; no clear directions to find car. Practically a junk vehicle for such a high rental price.
Cons: It was a very long walk in the cold wind from the drop-off location to the terminal.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
The government of Iceland charges a road tax of 6-12 ISK per kilometer driven.
This fee is payable at the rental desk when you drop off the vehicle.
A young driver fee applies to drivers under the age of 21.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Snow chains are allowed in icy/snowy conditions.
The supplier will hold the vehicle for 1 hour after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.