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Europcar at Luxembourg Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Ease of drop off and pick up
Pros: The car wasn’t hold and was comfortable, yet wasn’t as equiped as I expected ! The back seats didn’t had stereo system neither they had any place to plug in devices and charge
Cons: The rental agent didn’t accompany me to the car to check out for the broken things the car already had, obligating me to trust her judgement on that ! The agents weren’t also there to receive the car and to check the status of the car at the time of delivery! Making it possible for someone else to broke something and blame it on my credit card ! The agents weren’t also as nice as they should be when explaining the norms it seemed like they were expecting me to know all the norms already
Cons: Car was damaged (one side was scratched and dented) quite a bit.
Pros: speed
Cons: important deposit compare to avis
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Snow chains are allowed in icy/snowy conditions.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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