Downtown, Tel Aviv, Israel
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Driver's country of residence is United States of America (USA) and age is 30-65
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Europcar in Tel Aviv (Downtown)

Yad Harutsim St 17, Tel Aviv-Jaffa, Israel Yad Harutsim St 17, Tel Aviv-Jaffa, Israel
00972 37 588 599
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:08:30-13:00
Sun:09:00-17:00
Holidays (Office closed)
April 12
April 13
April 19
May 1
June 2
September 23
September 24
October 2
October 7
October 14
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Israel
Ford Fiesta
10/3/24

Cons: In the end, I was charged NIS 3500 for a deposit. After that, the vehicle I received was a Citroen C4 and not a Ford Fiesta. I understand that you don't always get the vehicle that was ordered, but getting a vehicle with a 1200 engine instead of a 1600 is very significant! When it comes to driving uphill. And the highlight was that I chose the The car they told me that the balance to be paid is: 591 NIS and not 499 as I closed with you. They insisted that the price with you is without VAT

France
Suzuki Alto
5/15/23

Pros: Nothing: they were mean to us

Romania
VW Transporter
9/8/22

Cons: The interior of the car was very dirty and very poorly maintained!

Israel
Kia Picanto
3/19/22

Pros: Bad!

Cons: Thay just don’t care thay gave answers like robot no meter what uppen in the situation

Israel
Hyundai Tucson
6/28/21

Pros: did not get to rent a car because the staff are too lazy and too rude

Cons: what service?

Israel
Hyundai i20
4/11/21

Pros: Thay were efficient, they upgraded my car without extra payments

Israel
Mazda 3
6/15/20

Pros: Nothing

Cons: The customer service is the worst ever . They Allowed them self to talk to you without any respect And a They very arrogance

Israel
Fiat 500
12/31/19

Pros: Standard car

Cons: They overcharged me and won't refund me. Took half an hour to check in

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 455.00), Theft Protection, Third Party Liability (TPL), Free modifications.
Rate excludes
The following surcharges may apply: VAT.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 24.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Licences issued in China are not accepted.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Wi-Fi, Cell phone, Cell phone, then an additional amount of deposit will be held on their credit card.
Payment policy
At the time of pick up, customers will be required to pay the amount of the rental.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Cash is not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Cell phone.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Israeli citizens, Israeli Passport holders also with dual nationality; and B2/B3/B4 non-tourist visa holders pay 17% VAT accordingly to law.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  09:00 - 17:00
Tue:  09:00 - 17:00
Wed:  09:00 - 17:00
Thu:  09:00 - 17:00
Fri:  08:30 - 13:00
Sat:  closed
Sun:  09:00 - 17:00

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Thu:08:00-17:00
Fri:08:00-13:00
Sun:08:00-17:00
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