Downtown, Florence, Italy - Mainland
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Europcar in Florence (Downtown)

Via Borgognissanti, 153/R
0039 055 290 438 / 0039 055 318 609
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-16:30
Sun:08:00-16:30
Holidays (Office closed)
March 14 - December 31
July 20 - December 31
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Australia
Mercedes Vito
6/29/24

Pros: No service was provided when it was crucially needed. Tyre had leak before leaving Europa garage. I had to arrange repair of tyre myself after failure of Europcar service people to arrive, for an entire day. Result was loss of money, critical tours and enjoyment.

Cons: Nonchalant disregard of needs of client.

South Africa
Volkswagen Caravelle
6/3/24

Cons: Distance from the rental office to where the car is held.

United States of America (USA)
Audi Q2
6/29/23

Cons: They were very disorganized and waited a long time both for picking up and dropping off.

United States of America (USA)
Fiat 500
6/29/23

Pros: Good car friendly service. I wish they would have a location closer to the highway exit so I need to drive in the crazy city.

Cons: Traffic in Italy

United States of America (USA)
Audi Q2
6/19/23

Pros: Easy and fast car pick up and drop off. Very helpful staff on how to get out of the Florence and avoiding the red zone areas.

United States of America (USA)
Mercedes Benz C Class
5/22/23

Pros: They are simply excellent. Great car, great people, great experience

Cons: Everything was perfect

United States of America (USA)
Fiat Ducato
5/21/23

Pros: People and car were fine. The van was banged up but I can understand why they do not fix each time. Luckily I did not have any issues, but I can see how dings and scratches could occur with the narrow streets

Cons: Not the company’s fault but there was a fight in the garage during our drop off which left a bad impression of that part of the experience. Again…two random people fighting in the drop off area, but we left quickly.

Argentina
Peugeot 208
9/13/22

Pros: Nothing

Cons: Lack of transparency and honesty

France
Fiat 500 X
8/12/18

Pros: Great service, it worked well, everything was pretty seamless.

Cons: Our car had a lot of dents and scratches on it, and a broken tail light cover. They were documented, but still it would be better to have a car that wasn't dented and scratched already.

Most Popular Car Rental Deals

Downtown
Mini
Volkswagen Up or similar
Volkswagen Up
  • 4
  • 1
  • 2
  • A/C
  • Man.
Europcar
$28.58 per day
Downtown
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Europcar
$30.00 per day
Downtown
Economy
Fiat Panda or similar
Fiat Panda
  • 5
  • 1
  • 5
  • A/C
  • Man.
Europcar
$31.35 per day
Downtown
Economy
Peugeot 208 or similar
Peugeot 208
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$31.67 per day
Downtown
Mini
Volkswagen Up or similar
Volkswagen Up
  • 4
  • 1
  • 2
  • A/C
  • Man.
Europcar
$33.34 per day
Downtown
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Europcar
$35.01 per day
Downtown
Economy
Fiat Panda or similar
Fiat Panda
  • 5
  • 1
  • 5
  • A/C
  • Man.
Europcar
$36.57 per day
Downtown
Economy
Peugeot 208 or similar
Peugeot 208
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$36.94 per day
Downtown
Compact
Fiat 500L or similar
Fiat 500L
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$41.07 per day
Downtown
Compact Crossover
Fiat 500X or similar
Fiat 500X
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$43.14 per day
Downtown
Compact SUV
Jeep Renegade or similar
Jeep Renegade
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$43.99 per day
Downtown
Compact
Fiat Tipo or similar
Fiat Tipo
  • 5
  • 3
  • 5
  • A/C
  • Man.
Europcar
$45.95 per day
Downtown
Compact Elite
Audi A3 or similar
Audi A3
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$46.03 per day
Downtown
Compact
Fiat 500L or similar
Fiat 500L
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$47.93 per day
Downtown
Intermediate
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 2
  • 4
  • A/C
  • Man.
Europcar
$48.36 per day
Downtown
Compact SUV
Jeep Renegade or similar
Jeep Renegade
  • 5
  • 3
  • 5
  • Auto.
Europcar
$50.14 per day
Downtown
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 2
  • 5
  • Man.
Europcar
$50.20 per day
Downtown
Compact Crossover
Fiat 500X or similar
Fiat 500X
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$50.32 per day
Downtown
Intermediate Crossover
Jeep Compass or similar
Jeep Compass
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$50.78 per day
Downtown
Compact SUV
Jeep Renegade or similar
Jeep Renegade
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$51.32 per day
Downtown
Intermediate
Ford Focus STW or similar
Ford Focus STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$53.22 per day
Downtown
Intermediate
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$53.22 per day
Downtown
Compact
Fiat Tipo or similar
Fiat Tipo
  • 5
  • 3
  • 5
  • A/C
  • Man.
Europcar
$53.61 per day
Downtown
Compact Elite
Audi A3 or similar
Audi A3
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$53.71 per day
Downtown
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 2
  • 5
  • Man.
Europcar
$55.47 per day
Downtown
Intermediate
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 2
  • 4
  • A/C
  • Man.
Europcar
$56.41 per day
Downtown
Compact SUV
Jeep Renegade or similar
Jeep Renegade
  • 5
  • 3
  • 5
  • Auto.
Europcar
$58.51 per day
Downtown
Intermediate Crossover
Jeep Compass or similar
Jeep Compass
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$59.23 per day
Downtown
Compact
Ford Puma or similar
Ford Puma
  • 5
  • 2
  • 5
  • Man.
Europcar
$59.61 per day
Downtown
Standard Crossover
MG HS or similar
MG HS
  • 5
  • 3
  • 5
  • A/C
  • Man.
Europcar
$60.46 per day
Downtown
Intermediate
Ford Focus STW or similar
Ford Focus STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$62.10 per day
Downtown
Intermediate
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$62.10 per day
Downtown
Standard Crossover
Volkswagen Tiguan or similar
Volkswagen Tiguan
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$62.86 per day
Downtown
Compact
Fiat Tipo STW or similar
Fiat Tipo STW
  • 5
  • 2
  • 5
  • Man.
Europcar
$64.49 per day
Downtown
Compact
Ford Puma or similar
Ford Puma
  • 5
  • 2
  • 5
  • Man.
Europcar
$66.47 per day
Downtown
Premium
Volvo S60 or similar
Volvo S60
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$67.74 per day
Downtown
Premium
Volvo S60 or similar
Volvo S60
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$69.08 per day
Downtown
Intermediate
Ford Focus or similar
Ford Focus
  • 5
  • 3
  • 5
  • Auto.
Europcar
$69.32 per day
Downtown
Premium Elite
Mercedes Benz C Class or similar
Mercedes Benz C Class
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$70.42 per day
Downtown
Standard Crossover
MG HS or similar
MG HS
  • 5
  • 3
  • 5
  • A/C
  • Man.
Europcar
$70.54 per day
Downtown
Compact
Fiat Tipo STW or similar
Fiat Tipo STW
  • 5
  • 2
  • 5
  • Man.
Europcar
$72.14 per day
Downtown
Full-size SUV
Citroen DS7 or similar
Citroen DS7
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$73.14 per day
Downtown
Standard Crossover
Volkswagen Tiguan or similar
Volkswagen Tiguan
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$73.35 per day
Downtown
Full-size Elite SUV
Alfa Romeo Stelvio or similar
Alfa Romeo Stelvio
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$74.49 per day
Downtown
Premium Elite
Audi A4 STW or similar
Audi A4 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$77.21 per day
Downtown
Intermediate
Ford Focus or similar
Ford Focus
  • 5
  • 3
  • 5
  • Auto.
Europcar
$77.77 per day
Downtown
Premium
Volvo S60 or similar
Volvo S60
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$79.03 per day
Downtown
Luxury Elite
Mercedes Benz E Class or similar
Mercedes Benz E Class
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$79.26 per day
Downtown
Premium
Volvo S60 or similar
Volvo S60
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$80.59 per day
Downtown
Premium Elite
Mercedes Benz C Class or similar
Mercedes Benz C Class
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$82.16 per day
Downtown
Full-size SUV
Citroen DS7 or similar
Citroen DS7
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$85.33 per day
Downtown
Full-size Elite SUV
Alfa Romeo Stelvio or similar
Alfa Romeo Stelvio
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$86.90 per day
Downtown
Premium Elite
Audi A4 STW or similar
Audi A4 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$90.07 per day
Downtown
Luxury Elite
Mercedes Benz E Class or similar
Mercedes Benz E Class
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$92.46 per day
The above prices are only approximate and were last updated at 12:38 AM on 11/20/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1800.00), Theft Protection, Third Party Liability (TPL), Vehicle registration fee, Free modifications.
Rate excludes
The following surcharges may apply: Winterization fee.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

For vehicles in groups Mini a driver license valid for at least 1 years is required.
For vehicles in groups Economy, Compact, Intermediate a driver license valid for at least 3 years is required.
For vehicles in groups Luxury, Premium, Special a driver license valid for at least 10 years is required.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, credit card on a main drivers name, booking voucher, driver license with photo.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Postbank, Wire Transfer, Prepaid cards, Prepaid Debit cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Finland, France, Germany, Hungary, Ireland, Netherlands, Norway, Portugal, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

During the winter season (from 15.11. to 15.04.), Snow chains are included in the price only when reserving a vehicle for the following location(s): Northern Italy, Rome, Florence, Ancona, Pescara, L’Aquila, Perugia.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Additional information
By law, winter tires are mandatory on all roads from 15.10 to 15.04 in the following regions: Aoasta-Valley.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  08:00 - 18:00
Tue:  08:00 - 18:00
Wed:  08:00 - 18:00
Thu:  08:00 - 18:00
Fri:  08:00 - 18:00
Sat:  08:00 - 16:30
Sun:  08:00 - 16:30

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