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Europcar at Tenerife Airport South
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Dropping of the car was easy.
Cons: They didn’t give the car that I reserved but force selled something else. Then I end up with car that was the same size but almost twice the cost.
Pros: Staff at check-in desk were excellent
Cons: Eurocar app would not work to allow early check-in all had to be carried out at desk resulting in additional time stick up
Pros: Nothing.
Cons: We had to wait for an hour then the representative was pushy and deliberately misled us that we needed a bigger car and kept on talking with an large queue behind us until we caved in and went for the car they suggested. I only did so as we were told it was an upgrade to automatic when we got to the car it was manual! Very unhappy with the whole experience.
Pros: Easy to find the car
Cons: Difficult to drop off, not informed as to where I should park it before hand or when I arrived, was asked to move from the bay I picked it up from (Bay 31) the male representative could have done this himself The car has a bearing whine noise, not a safe car you hired me to honest, I reported this to the check in girl.
Pros: Fast, simple, no fucking around
Cons: The car was crashed, but that's the problem of all rent-a-car providers on Tenerife, they lend you tainted cars, back bumpers, front bumpers, doors etc.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must have been issued by authorized authorities at least 12 month(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Diners. For the Standard, Premium, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 1 additional drivers.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Diesel vehicles are available for an additional charge. Details are available from the car rental company's reservation office.
Winter tires are not mandatory in Spain.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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