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Europcar at Santiago International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: easy to find on arrival at airport
Cons: nobody present when we had to drop off early in the morning
Pros: Personal was great
Pros: very courteous and professional
Pros: As we had three different cars, the service was variable each time. The first two experiences were very positive as the personnel were friendly and helpful whereas the third time was stressful as Europcar took two bonds from us as they said they had no trace of the first one. Despite written proof that the money had been taken out of our account, they wouldn't let us take the car until we had paid a second bond.
Cons: I have explained previously about the attitude of the personnel on our third rental in Chile.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An Airport Surcharge of 9 % applies in all airport locations.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle. If the customer takes the following extra equipment: Crossing borders, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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