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Europcar at Windhoek Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Swiftly sorted the problem with the damaged tyre
Cons: Very inefficient collection process, long queues, standing outside in the hot sun waiting for the staff to give us the car. The car had different size tyres which is probably illegal and certainly unsafe. Sport tyres wee fitted which are unsuitable for Namibian roads.
Pros: They were quick, helpful and showed us all the functions of the car, including ensuring that we would know how to change the tire if necessary (a very common occurrence on Namibian roads).
Cons: Instead of blocking the deposit, it was debited. This resulted in taxes being charged. Luckily, the charge and the refund of the deposit were included in the same invoice.
Pros: Quick and efficient.
Cons: No complaints at all.
Pros: Very thorough with instructions and information about traveling in Namibia.
Cons: No bad surprises!!
Pros: Assistenza nel momento del bisogno
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Botswana, Lesotho, Mozambique, South Africa, Zimbabwe, Eswatini, Zambia.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Driving restrictions will apply to certain locations. More information will be available at the rental desk.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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