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EXPY Car Rentals at Istanbul Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: n/a picked up by EVA team?
Cons: no info who is the car rental at the airport?
Pros: Very kind staff
Pros: Very good information of way to pick up the car.
Cons: Employee who was in office try to sell me additional insurance. Hé told me that my premium insurance is valid only for big problems with car like collision with traffic police protocol. For other damages not. I did not bought it. But it was a little inconvinions. The place of pick up was not too bright. I made a video of car condition before pick up it. The front landing gear was in not too good condition. Also the interior of car was not clean.
Pros: Faulty car provided with almost zero petrol. It stopped on the highway and they had to give me a new car. Had to wait in the middle of the night on a high traffic badly lit highway in cold weather for many hours. Additionally car company took double the deposit which was mentioned in the contract.
Cons: Poor car condition Faulty car that needed replacement Gave car with almost zero petrol and without any warning Limited English speaking skills
Cons: No signage or car hire desk. We had to ask several car hire companies and they told us that the company trades under another company. On returning the car, I was told about a range of toll charges which I contested and I was informed they will send me a breakdown of these charges and I am yet to receive it 4 days later via email.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 65 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, Country entry stamp that is not older than 4 months.
In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Snow chains are allowed in icy/snowy conditions.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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