Fara Car Rental at Keflavik Airport

Pros: It was really bad

Cons: They took our money

Pros: Everything was a bit more delayed than promised.

Cons: We didn’t get the car we ordered.

Pros: Friendly staff, the shuttle from the airport was less than desirable but still easy and quick

Cons: The company was not willing to send the shuttle to the airport because the business was not open for the day, yet I was able to book the car reservation for before business hours. The company originally charged me an “early hours” fee because I was scheduled to pick up the car at 0700, not 0800. This was adjusted at the office, but only because I picked up the car after 0800. While at the rental location, I was informed that the “full coverage” I chose on the vehicle was not very great.

Pros: Everything. No issues.

Pros: Quick pickup and drop off was right at the airport departure door.

Pros: Matti the agent was great with car information and local information, great service guy

Pros: Incredibly poor mechanical quality of cars, terribly poor knowledge of cars, no knowledge of road safety, complete and total abuse of consumer safety, dignity and protection laws. Broke dis Rina ruin laws. Absolute disgrace — should not be permitted to hire cars.absolute rip off and con job. The rudest company I have ever dealt with.

Cons: Incredibly poor mechanical quality of cars, terribly poor knowledge of cars, no knowledge of road safety, complete and total abuse of consumer safety, dignity and protection laws. Broke dis Rina ruin laws. Absolute disgrace — should not be permitted to hire cars.absolute rip off and con job. The rudest company I have ever dealt with.

Pros: Nothing

Cons: From the very beginning, the staff were in no way friendly. We have rented in several countries before where rental companies are the first people to welcome us to the country and wish us a nice holiday, even suggesting stops along the way. Staff were abrupt, rude and upon drop off of the car wouldn’t even help load our bags into the shuttle back to the airport. Both my wife and I thanked the driver despite his rude attitude but this was met with silence on his part. Car was filthy.

Pros: Quick, efficient, straight forward. No tricks.

Pros: Reasonnable wait for the shuttle Good car in good condition and recent No forced insurrance Easy return

Cons: Wipers could be changed on the car The shuttle driver at return was driving a bit too fast (but maybe there was not enough employees that day, at pickup they were 3 while at return he was alone...).

Pros: Quick drop off and clean/nice car

Cons: When we arrived a few other couples had issues with their cars so we had to wait for quite a while and also not what you want as soon as you arrive on holiday, almost scared into buying extra insurance. We were also told we needed to drop the car off 3 hours before our flight which meant we ended up paying £80 in out of office fees when it wasn't needed, we we're also hit with more hidden fees which meant we ended up paying more than expected which is never nice.

Pros: Friendly and efficient.

Cons: The car rental place, Fara was further out then all the other rental car places from the airport. The car rental place took forever once we got there & to return the car. We let Fara know that a warning light came on while we were a 100 miles out from dropping off the car. We got the car back to them undamaged but the mechanic wanted to argue with us the warning light was our fault. We did not want someone to get hurt, but all Fara cared about was renting the car out again.

Pros: Excellent and fast and helpful

Cons: nothing.

Pros: Professional and courteous staff at both pick up and drop off.

Cons: Nothing

Cons: Condition of the car, it was old, wiper broke down in the middle of the trip, car did not have all fluids topped up

Pros: Very friendly, easy to work with. Responsive to a potential issue we had. The car was in excellent condition and very clean. They were prompt in picking us up from the airport and they did a great job explaining what to expect while driving in Iceland.

Cons: This is not a particular issue with Fara; rental car costs are ridiculous post covid.

Pros: Quick pick-up and drop off and friendly staff.

Cons: Nothing we didn't like.

Pros: The conditions of the car

Cons: The fact that the deposit will be released 30 days after. What if we need this money?

Pros: The car is brand new and very clean. Very quick pick up and drop off service, staff were friendly and helpful to me. Would recommend and use them again for my next tour.

Cons: To be honest I was a bit worried about damage throughout the journey as the car is so new and spotless, any scratch or damage would have shown easily. Luckily there was none because I was being very careful, but it was a concern and pressure for me.

Pros: All very clear and fair and efficient service.

Cons: Only that it wasn't at the airport, but very happy to save money for a 10-minute courtesy pick-up and drop-off service from/to the airport.

Pros: The company is very bad customer service and looking to rip customers off

Cons: Charging customers for a breakdown of their car!!!!!

Pros: They arrived and picked us up from the airport very quickly. The car is in excellent condition. They made sure we photographed the vehicle so that there was evidence of any defect - and that was great luck.

Cons: We set an hour to return the vehicle and had to wait over half an hour ... The return process took a long time. The guy who got the car checked and claimed that there was damage at the door - lucky we had a photo that proved that this is how we got the car.

Pros: Literally, nothing.

Cons: The representative explained my contract to me three times over the phone in three different ways. Each time to benefit the rental company and to my detriment. For a rental company, replacing the car that broke down of course is an expense but doing the right thing for your customer was not a priority for this company. They were fine leaving me with no car part in a remote area of a foreign country after they rented me a car with mechanical problems. Pay the extra money and rent elsewhere.

Pros: They were prompt to pick up and able to accommodate us before hours upon our dropoff for departure... although at an additional charge.

Cons: They charged us to open at 7 am to make our flight...although there was another party that also needed a ride back to the airport at that time. Considering that flights depart at the same time and require a certain amount of time being there before departure, it would seem this would be an accommodation that isn't charged for when needed, especially when there is more than one party needing the service time.

Pros: The ride for pickup.

Cons: The ordered car was not available due to technical problems (noticed in advanced). The provided car has malfunction after 1 hr ride. We spent evening and half day after waiting for replacement. The agency asked for extra payment, even though the replacement car was poor solution for our needs- van instead of SUV, seat has fixed position and were fabric instead of heated lather sets, gear was not adjustable 4X4 as booked. After all those, the agency asked for extra payment (we expected at least d

Cons: Good evening I wanted to tell a little about my experience in renting a car from fara 1. I waited a long time until they kindly came to pick me up downtown for the rental company, 2. The vehicle they offered me was very outdated I was in shock, 3. The trunk opened barely needed to try a few times for it to kindly open up 4. Front right window was broken and all of its boat when it reached the end opened again, 5. I was promised tires with irons to prevent actual slipping Most of them were wreck