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![Felirent at Milan Airport Malpensa](https://www.discovercars.com/PartnerFiles/820/logo_70x35.png)
Felirent at Milan Airport Malpensa
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Unfortunately, we couldn't rent the car with Felirent.
Cons: Unfortunately they didn’t give us a car because we didn’t have international driving permit. But in other European countries we never had such a problem before.
Pros: We were not responded to properly, and messages reached via WhatsApp were not responded to
Cons: We were not responded to properly, and messages reached via WhatsApp were not responded to
Pros: the car was clean
Cons: I was forced to pay for a full coverage (32€ a day), because they wouldn't accept my debit card for a deposit. (Information that was not on Discover cars when I booked, it was communicated to me AFTER booking confirmation). When forced to pay fora full coverage, magically my debit card got accepted
Pros: Helpful colleague when returning the car
Cons: Rude and discourteous service provided by team member (Eloisa) when collecting the car.
Pros: The efficient pick up procedure and shuttle bus - even late in the evening. The office representative’s (man on arrival) clear and excellent English - even over the phone. The helpful “Felirent” sign on leaving the motorway. The fuel economy of a Skoda.
Cons: The inside of the car was grubby; the outside was stained. We weren’t warned that we need a road toll sticker to drive on Swiss motorways despite saying we hoped to go into Switzerland. Fines are VERY heavy. The different information about the deposit: - on arrival we were told the 700 Euro deposit would only be taken in the event of damage/extra charges; - on return we were told that our deposit would be returned in around 10 days! That is confusing and gains them 10 more days interest.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Roman alphabet.
A driver's license printed in a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc.) must be supplemented by an official translation issued by an embassy or other authority.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The excess/deductible will double if the theft or fire occurred in the following location(s): Campania, Puglia.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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