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FOX at Seattle-Tacoma International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: My son found used needles in the back seat and scratched himself with it! Car was not clean on inside. Also they tried giving me a different type vehicle than I ordered until I stood my ground then they “found” one
Cons: Used needles Clerk handling the rental wanted to talk instead of going quickly. There was a long line and she was in no rush whatsoever. Tried giving me a different type vehicle (cheaper) until I said no then she “found” one
Pros: Worst customer service ever. Did not have the car reserved and made up answers so customers can go away.
Cons: Worst customer service ever. Did not have the car reserved and made up answers so customers can go away.
Cons: Very long wait time to pick up car. About 1 hour waiting in line. This was largely due to the fact that each transaction took a long time. About 15 to 20 minutes per rental. Also I didn't appreciate the aggressive upselling tactics of the representatives. These likely contributed to the wait dragging out the rental process of those in front of me.
Cons: The final charges were much higher than indicated.
Pros: Waited over 1.75 hours in line to get to an agent. Very poor customer service. Avoid the Seattle rental location.
Cons: Car & price
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
An E-Toll is offered in order to avoid violation fees.
There is an additional charge of 12.99 USD per day for Toll pass / E-toll device. An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA. In order to pick up the car, international renters must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, International Driving Permit (IDP), telephone number statement (as proof contact number belongs to driver).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Pick-up & Drop-off
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