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FOX at Chicago O’Hare Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: In the fine print it said I couldn't drive to a certain state so when I arrived I was unable to use car. This unusual situation , which Fix was the only crlar rental company that does this, was not communicated to me other than I'm fine print. Discover.com did not do the right thing and refund my money regardless that I never used the car. They took their money and ran.
Cons: In the fine print it said I couldn't drive to a certain state so when I arrived I was unable to use car. This unusual situation , which Fix was the only crlar rental company that does this, was not communicated to me other than I'm fine print. Discover.com did not do the right thing and refund my money regardless that I never used the car. They took their money and ran.
Pros: Nothing at all
Cons: Lack of disclosure, huge queue.
Pros: nothing
Cons: very unpleasant agents
Pros: price
Cons: Agents spent a lot of time in conversation, upselling features to customers while a long line waited. Pickup in the garage was chaotic and severely understaffed. I rented a compact but was told only a full-size SUV was available for me, even though there were several smaller cars in the garage.
Pros: Fox reps were nice at desk.
Cons: Double fees and reviewing vehicle for damage in a dark garage where you cannot see.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
An E-Toll is offered in order to avoid violation fees.
There is an additional charge of 12.99 USD per day for Toll pass / E-toll device.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA. In order to pick up the car, international renters must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, International Driving Permit (IDP), telephone number statement (as proof contact number belongs to driver).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
The renter can use his/her own insurance, but if this insurance is declined or the renter doesn't bring his/her own insurance, the following insurance type(s):Supplemental Liability Insurance (SLI), Collision Damage Waiver (CDW) will be available at the rental desk for an additional charge.
Renters who do not purchase insurance coverages from local partner, and who have not arranged for other insurance coverage that is valid in the country of pick up, may be personally responsible to supplier and/or third-parties for damages up to the full value of the rental vehicle and/ or for all damages caused to third-parties and their property.
A local renter is defined as a renter who lives within 150 miles of the pickup location and who is not flying into town with a return ticket.
The deposit amount for local renters is 500-1000 USD.
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