Downtown, Lisbon, Portugal
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Global Rent a Car in Lisbon (Downtown)

Av. Severiano Falcão, 10 2685-378 Prior Velho
00351 910 628 505 / 00351 210 966 330
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
07:00-23:00
Tue:
07:00-23:00
Wed:
07:00-23:00
Thu:
07:00-23:00
Fri:
07:00-23:00
Sat:
07:00-23:00
Sun:
07:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Volkswagen T-Cross
10/16/23

Pros: had the car we paid for

Cons: didn't seem to care about us once we refused to buy extra insurance which we had through both our credit card agency and our own driver's insurance - they just handed us the keys, pointed out the car, didn't encourage us to take photos and when it was returned, a minor scratch (barely visible) on the side view mirror not caused by us was billed at $200
United States of America (USA)
Renault Captur
9/22/23

Cons: Contracted with a rental company that scammed me.
Canada
Volkswagen Up
9/11/23

Pros: We loved the car, which was like brand new and very clean. Service when picking up and dropping off was fast and efficient.
Australia
Peugeot 208
9/10/23

Pros: Great service , no surprises
United States of America (USA)
Volkswagen T-Cross
7/10/23

Pros: Price/value, good customer service

Cons: Drop off was a little congested/confusing. May help to explain that we can drop the car in a parking spot outside
Switzerland
Peugeot 208
5/6/23

Pros: Very competent and friendly staff.

Cons: Nothing to complain.
Croatia
Peugeot 208
4/10/23

Pros: Great car selection

Cons: Cannot be reached via phone
United States of America (USA)
Seat Ibiza
1/20/23

Pros: They had car as described.
United States of America (USA)
Peugeot 3008
1/14/23

Pros: the service was good!
Canada
VW Up
1/2/23

Pros: Not very much
Canada
Fiat 500
9/5/22

Pros: They went above and beyond to help.

Cons: Nothing. Completely satisfied
Estonia
Renault Captur
8/10/22

Pros: No hassle

Cons: The airport representative was not where we agreed, but was not hard to find
United States of America (USA)
VW Up
8/8/22

Pros: We had a major issue that was resolved

Cons: Our initial car did break down, not expected maybe there should be more intense reviews. Even sticker where the gas tank is that explains the type of gas needed would resolve so many issues.
Canada
Peugeot 208
5/3/22

Pros: Clean new building

Cons: Did not like the pushy upwelling and then notshowing us how to operated basic things like signals, cruise control, lights etc. Absolutely no assistance with the GPS which ultimately we paid 20 Euros for and which could not find anything other than gas stations and grocery stores.
Portugal
Renault Captur
4/30/22

Pros: Car was brand new and shinning.

Cons: All good for now.
Israel
Renault Captur
4/30/22

Pros: very good service
Iceland
VW Golf
4/23/22

Pros: We got a brand new car so it was very nice
United Kingdom
Peugeot 208
4/21/22

Pros: very professional service
Portugal
Renault Captur
11/14/21

Pros: Friendly and helpful staff ❤️
Germany
Fiat 500
10/19/21

Pros: Everything

Cons: Nothing
United States of America (USA)
Peugeot 108
9/18/21

Pros: Friendly, clean, good value.

Cons: No suggestions.
Israel
BMW X1
8/26/21

Pros: Efficiently

Cons: Nothing
United States of America (USA)
Seat Leon
8/5/21

Pros: cleanliness, friendliness and helpful agents. The car we rented was immaculate and a pleasure to drive. I will come back

Cons: Took a long time to get served but otherwise nothing to complain about
Netherlands
Renault Captur
6/15/21

Pros: Friendly staff, very spacious and clean, no waiting lines, no hard sell for 'extras'. Global Rent a Car was the brand, but the agency is actually CRC. Normally I stick to the big brands but tried this one and I am glad I did.
Germany
Fiat 500
5/27/21

Pros: I liked that you were reachable by email.

Cons: Discovercars voucher was not properly sent to global rent cars that I had to wait an hour for that to be fixed.
Portugal
Peugeot 108
8/14/20

Pros: Time spend picking up and dropping off the car

Cons: The document I received after dropping off the car, didn't mention that the good condition of the car had been verified and nothing more was due to pay
Portugal
Peugeot 208
6/21/20

Pros: Very friendly staff
Australia
Peugeot 2008
9/2/19

Pros: Very efficient, professional

Cons: Is Global Rent a Car CRC?
Show more

Downtown, Lisbon, Portugal

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1400.00), Theft Protection, Airport surcharge, Third Party Liability, Road tax, Environmental charge, Free modifications.
Rate excludes
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.

Many highways in Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of2.00 EUR day up to a maximum of 20.00 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 21.

Maximum rental age is 85 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The deposit and excess/deductible will double if the renter's age is from 19 to 25.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.


Deductible/excess will be charged per damage.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.

It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are not accepted for payment: Cash, Debit cards, Prepaid cards.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following country: Spain-Mainland.
Additional charges will be applied in case the car is crossing state or region borders.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

A deposit for a tank of fuel is required upon pick up.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  07:00 - 23:00
Tue:  07:00 - 23:00
Wed:  07:00 - 23:00
Thu:  07:00 - 23:00
Fri:  07:00 - 23:00
Sat:  07:00 - 23:00
Sun:  07:00 - 23:00

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Tue:
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Tue:
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Tue:
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Tue:
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Wed:
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SIXT
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Working hours
Mon:
08:00-22:00
Tue:
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Wed:
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Movyng Rent A Car
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Tue:
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Wed:
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Thu:
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Fri:
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Avis
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Tue:
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Wed:
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Tue:
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ABBYCAR
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Hertz
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Tue:
08:30-12:3014:30-18:30
Wed:
08:30-12:3014:30-18:30
Thu:
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Tue:
10:00-18:30
Wed:
10:00-18:30
Thu:
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Mon:
08:30-12:3014:30-18:30
Tue:
08:30-12:3014:30-18:30
Wed:
08:30-12:3014:30-18:30
Thu:
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Fri:
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Budget
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Mon:
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Tue:
08:00-12:3014:30-18:00
Wed:
08:00-12:3014:30-18:00
Thu:
08:00-12:3014:30-18:00
Fri:
08:00-12:3014:30-18:00
Sat:
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Surprice
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Working hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
08:00-20:00
Sun:
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Klass Wagen
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Below average 6.7
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$1 - $3
Working hours
Mon:
00:00-00:00
Tue:
00:00-00:00
Wed:
00:00-00:00
Thu:
00:00-00:00
Fri:
00:00-00:00
Sat:
00:00-00:00
Sun:
00:00-00:00
  1. Car Rental
  2. Portugal
  3. Lisbon
  4. Downtown
  5. Global Rent a Car
 
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