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Goldcar at Zagreb Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Friendly and nice staff
Cons: The office is not at the airport and i have to consider some more time for the shuttle
Pros: At Zagreb whilst picking up the car, the agent wanted €100 for a one way drop, as we were returning the car at Dubrovnik. I told him that the booking showed a return at Dubrovnik, hence the price for a one way drop was included. This continued for 15 mins, and got resolved when he called up the manager/owner. This showed ignorance by the agent.
Cons: The car was new and clean.
Cons: Overcharging after the rental price is agreed
Pros: The car was dependable.
Cons: The agent made it sound like I was signing my life away when explaining about damages. I felt like he was really pressuring me into taking more insurance than I needed. Also he made it sound like I better return the car only after they opened so I waited for that to happen but then the other agent looked at me like why was I standing in line just to return the keys?
Pros: The person who helped me tried his best
Cons: The fact that they could not make a car available one day earlier than that I had booked. He lold me the company demands me coming all the way back, to sign the contract for the next period booked by me originally. This resulted that I had to drive 200 km back to Zagreb and added $20.00 extra for toll road charges, and the los off one day of our holiday. Totally not acceptable!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 85 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Pick-up & Drop-off
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