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Goldcar at Bologna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Disastrous and appalling service
Cons: Let us down without a car
Pros: Quick check-in and check-out
Cons: The car was quite used, witm many damages
Cons: I booked and payed for a car with five seats, but ended up with a car with just four seats. In the desk she asked me if it was ok with a Lancia but she didnt say anything about that she gave us a smaller car.
Pros: Front desk and return agents were very polite, professional.
Cons: Every exterior panel was damaged, but lately I found out that almost all cars in Italy are like that. Car interior was very dusty, white seats had black stains and there was the smell of mold. Car was probably not ventilated after cleaning.
Pros: Not enough workers no possible to give back the car receiving the confirmation that everything is ok not correct specially like my case that I have a different insurance from the one that is given from goldcar
Cons: The car whose full of damage due to iced rain
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, domestic renters must present the following documents: valid driver license, ID card, credit card on a main drivers name, booking voucher, Italian fiscal code card.
Residents of the following country(ies): EU are required to present the following document(s): credit card, valid driver license, ID card, booking voucher in order to pick up the car.
Residents of the following country(ies): non-EU are required to present the following document(s): passport, credit card, valid driver license, booking voucher, International Driving Permit (IDP) in order to pick up the car.
A deposit for a tank of fuel is required upon collecting the vehicle.
If the customer takes the following extra equipment: GPS Navigation system, then an additional amount of deposit will be held on their credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/collection service is not provided.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival. Diesel vehicles are available for an additional charge.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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