Golden Key Car Rental at Dubai Int. Airport

Pros: Terrible customer service Still have not received my deposit. Returned the car back on 13th September. It is now 10th November.

Cons: Terrible customer service Still have not received my deposit. Returned the car back on 13th September. It is now 10th November.

Pros: Time spent picking up the car from DXB.

Cons: The car is not comfortable because it needs balance the tayras.

Cons: they haven't refunded my deposit yet

Pros: Prompt delivery and pick up.

Cons: No proper invoice related to bill or Security deposit was provided.

Pros: Easily contactable by phone

Cons: The fraudulently gave me a nasty horrible Economy category car, mitshubishi Attrage instead of the Chevrolet Aveo Compact category car that I booked... nasty!!!

Pros: They upgrade the car to bigger one

Cons: They intended to get the blocking amount of 1500 DHM , by justifying scratch of carat be done in hotel parking , to be reported as accident and we couldn’t get a police report , and I guess this will be the main reason to get all block amount of money

Pros: Nothing old car

Cons: Old car and they are not clear enough to declare the negative things

Pros: There was some difficulty during receiving the car Even though I use a mobile phone and WhatsApp to connect them,The reason is there is no office or company representative at the airport. It is not My responsibility to pay for airport parking in order to get out of the airport. For the same reason there was a delay during Returning the car. The biggest problem is that I did not receive the deposit back yet I contacted the company several times It is as if every employee has his own law

Pros: Over all everything was good.

Cons: Nothing in specific.

Pros: Excellent service and excellent value

Cons: Everything was great

Pros: They were very professional, service was brilliant so quick and easy to rent a car. Brilliant service

Cons: I loved everything would definitely rent again.

Pros: The agent who was handing over the car waited for us after we had a large delay due to missing suitcase and even changed the car due to engine temperature rather high

Pros: Mr Irfan is an amazing person although I was not happy with the car at all but he replace the car and give me the newest one he is an amazing person

Pros: Ease of handling

Cons: لايوجد

Pros: Super fast delivery and pickup car was very clean also

Cons: Nothing

Pros: Communication

Pros: They have changed the wrong car they have given to me with other two smaller cars.

Cons: They brought me a smaller/ differrent category car.

Pros: Nothing

Cons: Service un transparent and not professional spent 1 hour waiting for drop off not providing documents and copies for rental ,paid toll amount without providing proof Car not as advertise and similar, have dents and not proper condition.

Pros: Jätte bra service!duktig och trevlig medarbetare.enkelt och så bra 100% nöjd.The killen heter MOSAB duktig kille

Cons: Jätte bra service!duktig och trevlig medarbetare.enkelt och så bra 100% nöjd.

Cons: Horrible service and attitude, no clear information provided when handing over the car. Also desk was not founded at the airport port.

Pros: They never answered my phone when i was supposed to pick up the car.

Cons: Very bad service

Pros: Good communication with the driver that met me with the vehicle

Cons: The only thing I didn't like was the GPS wasn't working in the vehicle also the car rental company gentleman at drop off vehicle accused me of damaging the offside front alloy which luckily for me I took a picture of it of all the wheels at the airport when I was picking up so now waiting communication from the car rental company on where we go from trying to charge me for damage that was already on the vehicle

Pros: The car wasn’t in good condition it was look like had accident before, and while dropping car they said to keep the car in parking and keep the key on above tire. And no clearance papers received.

Pros: Noce staff they have

Pros: Clean car Good price Perfect service Clean car

Cons: Easy way to contact with them

Pros: They provide best car

Pros: Service and car was good 😍

Pros: They are super nice

Cons: Love it

Pros: روعة التعامل و استلام و تسليم السيارة

Cons: فوق الثناء والتقدير

Pros: זו חברה ללא נציגות בשדה התעופה. איש מטעם החברה בא לפגוש אותך ולהביא לך את הרכב. ס"ה שירות מעולה

Pros: Nothing the car had chips all over the paint the driver side bumpers was protruding and the interior smelled of smoke heavy smoke

Cons: I’m never dealing with them again

Pros: The worst company to deal with. Vehicle was not delivered as per my reservation

Cons: They are bunch of liars, and possibly the worst company to deal with

Pros: Nothing

Cons: Poor management and irresponsible

Cons: We requested to refund AED 40 car park cost but were rejected by the staff. Please help communicate and help refund

Pros: Very efficient folks and no hassles.

Pros: Great price, friendly staff, excellent car

Cons: Had to wait for the representative to arrive at the airport

Pros: Bad services and I need refound my deposit

Cons: - no chance to get office of Golden key when pick up the car. Only taxi - plus 30 $. When we drop off the car, waiting on the street long time to get airport. When manager took view the car, found scratch and try to present me, although it was when we pick car up . Good we made video at beginning. Terrible!!!

Pros: Good Service.

Pros: Ease of communication and car was as described and immaculate literally brand new

Pros: Got a new car after our car broke down, without having to talk too much.

Cons: We got a broken down E class that had a lot of malfunctions, not serviced. Powersteering broke down while taking over another car that was stopping, almost crashed into the car on the opposite lane. Dangerous in my opinion to rent out a non-serviced car.

Pros: The rental experience was absolutely satisfying in every way. The delivery of the brand new car was spot on. Easy agent to deal with, zero shadiness or any kind of bad vibes. The car was brand new with only 400km in it. At return the experience was exactly the same. I sure will use this company again in the future

Cons: Nothing to note here

Pros: Very quick and very nice cars

Cons: Nothing

Pros: I liked

Cons: I liked

Pros: Car was brand new with 100km on the teller. It wasnt Chevrolet 7 seater, but a brand new Mitsubishi Xpander GLS 7 seater brand new with 100km on the teller.

Cons: Sadly during dropped off the agent was not english speaking so it took awhile before we can leave to for our flight.