Helsinki Airport (HEL), Helsinki, Finland
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

GreenMotion at Helsinki Airport

Scandic Hotel, Helsinki Airport Lentäjäntie 1 B 01530 Vantaa
00358 201 213 510
Pick-up instructions
Green Motion's office is located in Scandic Hotel, Helsinki Airport From Terminal 1, Go to Terminal 2 and follow signs (Airport Hotels and P5) to Bus Terminal. When you arrive to Bus Terminal you can see Scandic Airport Hotel. Our office is located on ground floor of Scandic Airport Hotel. From Terminal 2, Go to Bus Terminal (Follow signs to Airport Hotels and P5) . When you arrive to Bus Terminal you can see Scandic Airport Hotel. Our office is located on ground floor of Scandic Airport Hotel. (follow signs Airport Hotels and P5) please call 00358 20 1213 510 if assistance is needed. For assistance in collecting and returning your hire vehicle, please find video links below; Find our office at Helsinki-Vantaa - youtube.com/embed/p7qUrDBc6S4 Where will I return the car at Helsinki-Vantaa? - youtube.com/embed/ku5dz4c5Zvc Where can I find my rental car? - youtube.com/embed/kTpzDWZ0aIQ
Drop-off instructions
Please clarify drop-off instructions with the provider upon pick-up.
Business hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Finland
Volkswagen Golf STW
6/4/24

Pros: They are the best of the car rental companies I have met so far.

Cons: In my opinion
Ireland
Volkswagen Golf
5/7/24

Pros: Quick and smooth

Cons: Nothing
United Arab Emirates
Volkswagen Golf STW
4/6/24

Pros: Processing time, overall condition of the car

Cons: External cleanliness of car, existing damages not captured initially passed onto us but fortunately had pictures that were taken during the checkin process
Finland
Nissan Qashqai
9/9/23

Cons: The car was full of mud. Representatives were not interested to see damages already on the car. The gas tank was not full, and they provided an unacceptable reason (saying it was only due to cleaning of the car).
United Kingdom
Volkswagen Polo
8/28/23

Cons: The tyre pressure warning light was on when we picked up the car. When I checked the tyre pressures the rear right side tyre was seriously under inflated. When I notified the rental agent I was accused of damaging the tyre. Problem was a slow leak and tyres not checked.
Israel
Volkswagen Golf
8/11/23

Pros: The representative sonya was great, gave excellent service

Cons: Returning the car was a challenge to find the entrance
India
Toyota Corolla STW
7/21/23

Pros: QUICK EFFICIENT ENGLISH SPEAKING SERVICE

Cons: CAN PROVIDE LOCATION GUIDANCE ON GOOGLE TO PICKUP THE CAR FROM CAR PARKED
Czech Republic
Skoda Octavia STW
7/14/23

Pros: Fast and easy communication.
Canada
Volkswagen Golf STW
7/10/23

Pros: The car ran well and was very fuel efficient.

Cons: I was charged twice for the rental with no explanation. Location was difficult to find and return
United States of America (USA)
Nissan Qashqai
7/10/23

Pros: Friendly service, fast check in
United Kingdom
Volkswagen Polo
6/5/23

Cons: Wait at rental desk, instructions incomplete for getting out of the car park.
Sweden
Volkswagen Golf STW
5/19/23

Pros: The process was easy and fast. No spam or hidden costs. The staff was nice and friendly

Cons: It will be nice to have the option to select the exact model of the car
Ireland
Volkswagen Golf STW
2/20/23

Cons: Tyre pressures wrong and windscreen washer fluid ran out soon after start.
Czech Republic
Volkswagen Polo
1/31/23

Pros: Very pleasant and fast.
India
VW Golf
11/8/22

Pros: Great price. Great condition of car and baby seat.

Cons: Counter is outside of the airport and the car was parked 5 mins walk away.
Canada
VW Polo
10/10/22

Pros: Extreme helpfulness even when the agency (DiscoverCars) did nothing to assist with a change request.

Cons: No complaints whatsoever.
Japan
VW Polo
10/10/22

Pros: Flexible and reliable. I will definitely be a repeater.
Italy
VW Polo
9/19/22

Pros: Very fast check-in, the guy at the desk has been exhaustive. Very good and clean car.

Cons: Nothing
United Kingdom
VW Polo
9/7/22

Pros: Difficulties finding the car,wrong unit,

Cons: Fast
Spain
VW Golf
8/31/22

Pros: everything good
United Kingdom
VW Polo
8/23/22

Pros: Very affable desk staff. Very good and well-appointed vehicle.

Cons: Nothing
United Kingdom
VW Golf
8/23/22

Pros: Generally trouble free

Cons: Issue with two sizeable card payment in short period resulted in my bank blocking the second payment - suspected fraud. Unable to contact my bank due to being after hours. There has to be a better solution - even pre payment!
Israel
Skoda Octavia STW
8/18/22

Pros: Where are two different location in airport in google map one is right and one is wrong. yes , we arrived in wrong one.
United Kingdom
Nissan Qashqai
8/17/22

Pros: fast and friendly

Cons: Directions to drop off could have been better
Sweden
VW Golf STW
7/30/22

Pros: Very bad company , stiller company

Cons: Worker are very bad
United States of America (USA)
VW Golf STW
7/30/22

Pros: Convenient location

Cons: Long walk to the car.
France
Nissan Qashqai
7/30/22

Pros: Very friendly and kind.
United Kingdom
VW Polo
7/23/22

Pros: Not a lot.

Cons: Directions to desk out of date. Directions to find car were completely inadequate. No one to explain anything about the car, No Handbook or leaflet to explain controls such as touchscreen or radio. Friends who booked a similar manual car ended up with a automatic large almost estate car and expected to accept it.
United States of America (USA)
VW Golf
7/19/22

Pros: Price

Cons: Hard to find drop-off point, as it was on a different level from other car rentals. No agent there to help with drop off.
Finland
VW Golf STW
6/30/22

Pros: Got good condition car for reasonable rental price.
Israel
Nissan Qashqai
6/20/22

Pros: I liked the condition of the rented car, and the procedure of receiving it early in the morning.

Cons: I hate to be cheated. when I received the final invoice I found out that I was charged 53 euros for fuel that seemed to be put into the car tank, when the tank was completely full. I wrote to the agency and attached a picture of the dashboard and they replied that they had communication issues . Not serious.
Canada
VW Polo
6/7/22

Pros: They were very professional

Cons: It was little hard to find the pick up and drop off spot
Cyprus
VW Polo
5/27/22

Pros: Very good service

Cons: Nothing at all
Belgium
VW Polo
10/14/21

Pros: The service in general is perfect, now adding the proximity of their offices to the Helsinki airport. Always kind and helpful, clear instructions, efficient.

Cons: Since the customer indicates a selected pick-up time, it would be nice to have the car ready in front of the office, rather than having to look for the car in a confusion of parking lots.
Israel
VW Golf
9/28/21

Cons: It was rialy difficalt to find the rented car on the parking. The plan of the airport with parking isn't clear.
Israel
VW Golf
9/13/21

Cons: The instructions to accept the pickup place were not clear enough. It took too much time to find it
United Kingdom
Toyota Aygo
9/7/20

Pros: The service was efficient and very friendly.

Cons: The car hire was quite pricey.
Finland
Mazda 6
5/11/20

Cons: Car was NOR cleaned inside, there was no one waiting for me when I returned the car so I had to call them and they instructed me to leave keys inside the car.
United Kingdom
Toyota Aygo
8/26/19

Pros: Excellent, speedy and polite service at a very late hour.

Cons: Location not ideal, but only a ten minute bus ride away. Waiting for the bus though adds an extra half hour to your journey.
Norway
Toyota Yaris
5/3/19

Pros: Very straightforward process, helpful staff.

Cons: Location was a bit removed from the main airport area, but a shuttle was provided.
Show more

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The above prices are only approximate and were last updated at 3:57 AM on 11/19/24. Prices may vary based on the booking dates, length of rental, and car class.

Helsinki Airport (HEL), Helsinki, Finland

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 2000.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Road tax, Vehicle registration fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A Young driver fee is not applied.

Maximum rental age is 99 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in Latin, Roman, English alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, photocard driving license.
Deposit and deductible policy
At the time of pick up customers will be required to pay the amount of the rental and a deposit.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Maestro, Cash, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.

Crossing country borders is allowed to the following countries: Norway, Sweden.
Additional charges will be applied in case the car is crossing state or region borders.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional charges will be applied.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Additional information
By law, winter tires are mandatory on all roads from 01.11 to 31.03. Snow chains are allowed in icy/snowy conditions.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  07:00 - 23:59
Tue:  07:00 - 23:59
Wed:  07:00 - 23:59
Thu:  07:00 - 23:59
Fri:  07:00 - 23:59
Sat:  07:00 - 23:59
Sun:  07:00 - 23:59

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  1. Car Rental
  2. Finland
  3. Helsinki
  4. Helsinki Airport
  5. GreenMotion
 
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