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GreenMotion at London City Airport
1010 Dockside Rd, London E16 2QT
0044 02 071 860 016
Pick-up instructions
Customers arriving by flight only - On flight arrivals please call 0044 02 071 860 016 for the private shuttle service and proceed to the short term car park waiting area. Please allow up to 15 minutes for the shuttle service to arrive. Please be aware shuttle service will only be provided for customers who are flying in to the Airport. If you are travelling locally on public transport i.e train please exit Royal Albert (DLR) station, turn right onto dockside road, we can be found opposite travel lodge. Location is will connected via the A13, GPS co ordinates E16 2QT.
Drop-off instructions
Please clarify drop-off instructions with the provider upon pick-up.
Business hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-13:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
JB
United Kingdom
Kia Rio
3/28/24
Pros: Service was poor. Attender was rude and contradicted what was said on paper
Cons: Quite a rude attender and they had over charged me
SS
United Kingdom
Peugeot 508 STW
12/29/23
Pros: Great check in experience
Cons: Wouldn’t accept my John Lewis credit card as they said it was a debit card (it isn’t). Given choice of paying £500 to use debit card or to travel home to get another card. They said this often happens with this card which left me wondering why they haven’t sorted the issue. Telling me my credit card is a debit card is just gas lighting and not good business. Otherwise the car and service when I returned was great. So shame this let them down.
KT
United Kingdom
Mercedes Benz Vito
10/31/23
Pros: quick collection and drop off
NM
Switzerland
Fiat 500
12/2/22
Pros: Not much at all.
Cons: The insistent way they tried to get me to pay for fuel that I knew that I wouldn't use. The unexplained and unjustified amount that they charged me for damage to a tyre (£372). The car was not clean and smelled of cigarette smoke and when I pointed it out, nothing was done or offered to be done about it.
MB
United Kingdom
Kia Rio
10/7/22
Pros: no frills quick and courteous
Cons: I had a different car substituted which was less economical even if it had more features
Most Popular Car Rental Deals
London City Airport
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per day
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$20.24
per day
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$20.24
per day
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$20.24
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$22.00
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$22.00
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$23.75
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$23.75
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$25.51
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$25.51
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$26.38
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$26.38
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$26.38
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$26.38
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$26.38
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per day
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Mini
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$26.38
per day
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Economy
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$26.38
per day
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Compact Crossover
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Compact Monospace
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$27.26
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$30.00
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$30.00
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Intermediate SUV
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$30.42
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Intermediate SUV
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$30.42
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Standard SUV
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$31.64
per day
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Standard SUV
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$31.64
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Compact Crossover
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$33.92
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Compact Monospace
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$33.92
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Compact Crossover
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$33.92
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Compact Monospace
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$33.92
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Intermediate SUV
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$40.41
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Standard SUV
Peugeot 3008
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$40.41
per day
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Intermediate SUV
MG ZS
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$40.41
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Standard SUV
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$40.41
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Standard Van
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The above prices are only approximate and were last updated at 4:53 AM on 11/19/24. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 500 miles per rental, Collision Damage Waiver (deductible: ~€ 1805.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Mileage policy
Mileage is limited to 100 miles per day.
For each additional mile an additional charge of 0.30 GBP per mile will apply.
Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage will be limited to 100 miles per day for the entire rental period.
For each additional mile an additional charge of 0.50 GBP per mile will apply.
It is possible to purchase the Unlimited Mileage option for an extra charge of 7.80 GBP per day.
For each additional mile an additional charge of 0.30 GBP per mile will apply.
Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage will be limited to 100 miles per day for the entire rental period.
For each additional mile an additional charge of 0.50 GBP per mile will apply.
It is possible to purchase the Unlimited Mileage option for an extra charge of 7.80 GBP per day.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, Roman alphabet.
Licences issued in non-EU are not accepted.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, USA.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, additional ID showing home address (e.g. Utility bill), proof of entry/exit into/out of the country, bank statement or utility bill, boarding pass.
The following document(s): proof of home address (e.g. Utility bill), bank statement or utility bill must not be older than 4 months.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
Please note that provisional driver license won’t be accepted. Licences issued in Albania, Algeria, Angola, Armenia, Aruba, Azerbaijan, Benin, Cameroon, Congo, Djibouti, Dominican Republic, Fiji, Gabon, Georgia, Ghana, Guatemala, Iran, Jamaica, Jordan, Kazakhstan, Kenya, Kosovo, Lesotho, Libya, North Macedonia, Madagascar, Malawi, Mauritius, Moldova, Mongolia, Morocco, Mozambique, Namibia, Nicaragua, Nigeria, Samoa, Senegal, South Africa, South Korea, Sudan, Tanzania, Togo, Trinidad and Tobago, Uganda, Yemen, Zimbabwe, Philippines, Eswatini, Haiti, Niger, Pakistan, Suriname, Afganistan, Mauritania, Indonesia, Iraq, Burkina Faso, Papua New Guinea, Zambia, Guyana, Rwanda, Palestina, North Korea, Dominica, Eritrea, Tonga, Tajikistan, Kyrgyzstan, Uzbekistan, Turkmenistan, Azerbaijan, Arab Countries, Gambia, Mali, Guinea, Somalia, Burundi are not accepted.
Certain professional groups, such as rally drivers, are not permitted to rent a vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, Roman alphabet.
Licences issued in non-EU are not accepted.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, USA.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, additional ID showing home address (e.g. Utility bill), proof of entry/exit into/out of the country, bank statement or utility bill, boarding pass.
The following document(s): proof of home address (e.g. Utility bill), bank statement or utility bill must not be older than 4 months.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
Please note that provisional driver license won’t be accepted. Licences issued in Albania, Algeria, Angola, Armenia, Aruba, Azerbaijan, Benin, Cameroon, Congo, Djibouti, Dominican Republic, Fiji, Gabon, Georgia, Ghana, Guatemala, Iran, Jamaica, Jordan, Kazakhstan, Kenya, Kosovo, Lesotho, Libya, North Macedonia, Madagascar, Malawi, Mauritius, Moldova, Mongolia, Morocco, Mozambique, Namibia, Nicaragua, Nigeria, Samoa, Senegal, South Africa, South Korea, Sudan, Tanzania, Togo, Trinidad and Tobago, Uganda, Yemen, Zimbabwe, Philippines, Eswatini, Haiti, Niger, Pakistan, Suriname, Afganistan, Mauritania, Indonesia, Iraq, Burkina Faso, Papua New Guinea, Zambia, Guyana, Rwanda, Palestina, North Korea, Dominica, Eritrea, Tonga, Tajikistan, Kyrgyzstan, Uzbekistan, Turkmenistan, Azerbaijan, Arab Countries, Gambia, Mali, Guinea, Somalia, Burundi are not accepted.
Certain professional groups, such as rally drivers, are not permitted to rent a vehicle.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Additional excess conditions may apply for drivers who hold a licence from the following country(ies): Australia, Canada, USA.
In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
The driver is fully responsible for the cost of the repairs for any damage to the mirrors, tires, undercarriage and all mechanical parts of the vehicle. This is not limited to the excess amount.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Additional excess conditions may apply for drivers who hold a licence from the following country(ies): Australia, Canada, USA.
In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
The driver is fully responsible for the cost of the repairs for any damage to the mirrors, tires, undercarriage and all mechanical parts of the vehicle. This is not limited to the excess amount.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa.
The following payment methods are not accepted for payment: American Express, Cash, Debit cards.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted.
Credit card must be valid after rental period for at least 60 days.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa.
The following payment methods are not accepted for payment: American Express, Cash, Debit cards.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted.
Credit card must be valid after rental period for at least 60 days.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Unlimited mileage.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Details are available from the rental company's reservation office.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Details are available from the rental company's reservation office.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Please note that the rental company will check for any endorsements or penalties (traffic offenses or penalty points) on renter's driver license and that renter may be refused the car if there have been any in the last 5 years.
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.
Pick-up & Drop-off
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Mon:08:00-18:00
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+4403713843412
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Tue:08:00-16:00
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Thrifty
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Working hours
Mon:08:00-16:00
Tue:08:00-16:00
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Fri:08:00-16:00
Sat:08:00-16:00
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Dollar
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Mon:08:00-16:00
Tue:08:00-16:00
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Routes Car Rental
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Mon:08:00-18:00
Tue:08:00-16:00
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Fri:08:00-18:00
Sat:08:00-13:00
Sun:08:00-13:00
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Mon:08:00-18:00
Tue:08:00-16:00
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Thu:08:00-18:00
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Sun:08:00-13:00
