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Guerin at Lisbon Prior Velho
Avenida Severiano Falcão Nº 3, 2685-379 Prior Velho
00351 218 390 662/ 00351 210 100 219
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:59-19:59
Tue:07:59-19:59
Wed:07:59-19:59
Thu:07:59-19:59
Fri:07:59-19:59
Sat:08:59-12:5913:59-17:59
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
PF
Netherlands
Renault Megane
8/27/24
Pros: friendly & professional
Cons: nothing
DZ
Canada
Hyundai i30
7/3/23
Pros: Terrible place They were forcing me to buy their insurance. I refused. When I returned the car they charged me for the fake damage. I though that Portuges are humble and very honest people, but I guess there are thieves everywhere STAY AWAY !
Cons: Terrible place They were forcing me to buy their insurance. I refused. When I returned the car they charged me for the fake damage. I though that Portuges are humble and very honest people, but I guess there are thieves everywhere STAY AWAY !
CM
United States of America (USA)
Toyota Yaris
5/29/23
Pros: Agents were friendly and helpful, checkout was very fast and east
Cons: Fees were ridiculous for a 1 day rental.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation up to pick-up, Unlimited mileage, Collision Damage Waiver (deductible: € 1180.80), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
Many highways in mainland Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 1.85 EUR per day up to a maximum of 18.50 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 1.85 EUR per day up to a maximum of 18.50 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
A deposit for a tank of fuel is required upon collecting the vehicle.
The deposit amount is 300 EUR–600 EUR + the fuel deposit, depending on the car group.
The deductible/excess amount is from 1180.80 EUR to 2980.00 EUR, depending on the car group.
A deposit for a tank of fuel is required upon collecting the vehicle.
The deposit amount is 300 EUR–600 EUR + the fuel deposit, depending on the car group.
The deductible/excess amount is from 1180.80 EUR to 2980.00 EUR, depending on the car group.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Booster seat (4-10 years of age), Toll pass / E-toll device, First additional driver.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid an additional charge per liter/gallon of missing fuel plus a 30 EUR refueling service charge.
A deposit for a tank of fuel is required upon pick up.
A deposit for a tank of fuel is required upon pick up.
Additional information
Winter tires are not mandatory in Portugal.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 28 days.
Business hours
Service outside of business hours is available by request and for an additional charge of 44.60 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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