HDC Rent a Car at Miami Airport

Pros: Nothing

Cons: Nothing

Cons: Personnel on desk were fine, however I paid for a an “ executive soft top” and got a 5year old poorly maintained car with stained cloth interior and a bad smell

Cons: 1. We were misled that the rental company is at the airport but is within driving distance. 2. When we took the vehicle we had to add $600 for tolls. An amount that we were not told in advance. 3. As I wrote above, the case where our car was towed due to the owner's debt (foreclosure) with all our luggage - the incident ruined our trip. The company initially tried to accuse me of having parked illegally and they refused to drive us or order us a taxi and we had to prove the truth.

Pros: Nothing

Cons: Providing a car with a flat tire is incredibly dangerous and reckless.

Pros: Nothing

Cons: The whole experience left a bitter taste in my mouth

Cons: Fraud company. Will charge you for insurance and tolls even when you don't need it

Pros: Nada

Cons: Esquema total! Colocam uma tarifa aqui no site barata mas quando cheguei para retirar o carro me cobraram 120 DÓLARES para retirar! Ridículo

Pros: nothing

Cons: flat tire, plus extra charges

Pros: "

Cons: I agreed on a price with Discovery Cars and found myself with all these unnecessary charges that I had to pay.

Pros: Nothing at all.

Cons: They advisement is misleading, publishing and displaying incomplete information during the time of reservation, such as the fact you are purchasing full coverage insurance for your vehicle, only to find out after you finalize the reservation that the so called "full coverage" does not include liability. Additionally, they try to force you to rent their local device to pay for tolls even if you already have one or you are not planning to drive through areas where there are no tolls.

Pros: Was one very sweet guy that tried to help, but the boss was horrible.

Cons: Our plane was 1,5 hours late, we told them and it was okay, but still they gave our car to someone else and wanted to give us a cheaper one, totally different from the one we rented. And they refused to pay us back. The boss was an a-hole. Warning! Don’t rent from these.

Pros: Nathing we were deceived by the sales agent

Cons: we were deceived by the sales agent

Pros: The shuttle came to pick us up pretty "fast".

Cons: They did not have the car we booked.

Pros: staff were easy to deal with.

Cons: fill it up with screen wash

Pros: Nothing!!!

Cons: It was not easy to find them or to get them on the phone. They double-charged me for insurance, which was ridiculous. Upon picking up the car, the guy there was mumbling, and I didn't understand anything of what he explained to me. Terrible company!!!

Pros: car quite damaged, as well as the child seats. the amount paid was higher than the amount indicated on the voucher.

Cons: car quite damaged, as well as the child seats. the amount paid was higher than the amount indicated on the voucher.

Pros: Cobraron más de lo pautado. El auto no era el sugerido. El tanque de combustible estaba por la mitad

Cons: Cobro demás

Pros: We had a little problem. The car rental react very fast to resolve the problem

Pros: Speed

Cons: A lot of hidden charges or fees

Cons: Incredibly unhelpful, when after being involved in an accident I asked HDC to pick me up (this was covered by my insurance for this cost). It got worse......my car hire policy specifically stated that I would be charged up to a maximum $5000 for any repairs. On multiple occasions I asked for the repair bill so as to confirm the actual cost. If the cost of repair was less than the $5000 stated on the policy, I would be due a refund. Despite many attempts, no reply. Questionable ethics??

Pros: Muito bom. Recomendo vivamente

Pros: The guy who drove me back to the airport seemed nice

Cons: When checking in the man behind the desk claimed my discover cars insurance was invalid as I needed an “international license”. Even after calling the discover cars rep who confirmed it was covered, he continued to claim it was valid and I would be charged $5000 if there was any damage to the car. It was very stressful.

Pros: la clarté des informations

Cons: voiture avec quelques disfonctionnements sans incidences sur notre voyage

Pros: Brand new car

Cons: They overcharge you

Pros: Pretty fast when they got the car back.

Cons: The car was very late. We called two times, where they said we are coming, and then smacked the phone off. It took more than a half an hour before the car was coming, and it only took about 5 minites to drive to the airport. The service was not good, and they just showed us the car and walked away. The gas was not full, it was close to empty. I will not use them again.

Pros: Insurance requirements not disclosed during booking.

Pros: Nothing

Cons: Everything. Guy was a total scammer. I had the agreement that the car rental was $38, he tried to charge me over $250. He was so rude. We walked out. Lies. NEVER book with this company!!

Pros: Super, it was new car. Profesional people

Pros: Nada. Nada mesmo. Atendimento e serviço podres.

Cons: Cobraram taxa de seguro que não estava no anúncio, carro muito fedido, imundo e todo feio, arranhado e batido.

Pros: אני לא ממליץ. כי כשהגענו הם פתאום טוענים שהרשיון שיש לי הוא לא בן לאומי ולכן אני צריך לשלם כפול 3 מהמחיר שסגרנו באתר

Pros: DropOff was surprisingly quick and without any claims. The guy who did it was so kind to drive us to the point where we needed to continue the journey.

Cons: They people speak more Spanish than English. They don't accepted the terms which where provided by DiscoverCars. So I had to pay for additional insurance, a lot of money for the SunPass, which was not needed. Overall I would have paid less, if I had chosen a premium company like Sixt or similar. Very bad experience and not fair for customers.

Pros: Scam on price charged

Cons: Price charged 2x higher than it was stated in voucher. I was obligated to hire TPL converge and car could not go out Florida state (first time ever)

Cons: The customer service is horrible there. I would NEVER EVER rent a car from them again. When I got there another customer was returning and she whispered to me while I was renting and she said “Don’t do it”. And I realized after that I should’ve listened. I asked for the manager at some point because the agent was giving me a hard time and the manager didn’t speak English at all and never approached. He spoke Spanish to the agent right in front of me when the agent explained the situation and

Pros: Rental conditions clearer for foreign customers as to insurances, taxes, toll.

Cons: Rental conditions clearer for foreign customers as to insurances, taxes, toll.

Pros: Easy to contact

Cons: Rip off. Even though I had paid for the full coverage in the booking, they would force you to take an additional insurance that was more expensive that the actual booking. Also, I had to pay for the toll device even though I had my own device they gave me no choice. None of these was informed in advance by the agent, I was told to pay an amount on pickup and ended up paying more than twice this amount with these additional fees.

Cons: No refound of the deposit yet

Pros: My flight was cancelled and my reservation was not cancelled.

Cons: The whole experience with HDC was the worse!

Pros: Shocking. Due to the fact I was more than one hour later they told me I needed to pay £350 more for a different vehicle. Absolute chancers.

Cons: Scammers. Only car they had available allegedly was a BMW 5 series which would cost me an additional £350.

Pros: I was shocked! They gave me a car with a manual key. I didn’t even electronically open/close the car. I couldn’t figure out how to open the trunk. Was this car from 1980??? When I said this upon return, he said it was a “basic car”. REALLY?? How basic?? Was I given options?

Cons: They lied. But I was stuck. Don’t use this company. From now on, only Hertz or Avis for me.

Pros: Didnt get my car and were closed

Cons: they allowed me to book a car when they were actually closed.

Pros: Not a damn thing

Cons: Everything. sketchy looking area, desk agent was unpleasant and pushy, an additional $100 surprise charge.

Pros: They wronged us. They charged us another rental after 9 hours traveling and 2 hours in us customs.

Cons: They wronged us. They charged us another rental after 9 hours traveling and 2 hours in us customs. I paid 5 times more what we had choosen in discovercars

Pros: Lack of clarity in pricing: not clear what we would still have to pay at the rental company, which was a lot more than expected.

Cons: Lack of clarity in pricing: not clear what we would still have to pay at the rental company, which was a lot more than expected.

Pros: Nothing at all, and because of location of office could not go else where. Complete rip off

Cons: Couldn’t contact to be picked up, eventually driver came, drive to office to find time of pick up had changed? Had to pay another contract, ( pressured) . Asked for return time to be changed? Said yes, as within the 24 hours. After left office to find on paperwork, didn’t change at all. Reading paper work!! Was original times!! And they would charge for every 15 minutes returned late.

Cons: The contract was different that I agree with discovercars (regarding the costs). HDC suggests that I wanted to buy additional insurance what is not true.

Pros: Suppliers have hidden costs. No where near to bookings and don't even honor booking.

Cons: Late slow and unprofessional

Pros: Very helpful

Cons: Nothing

Pros: I booked a car through Discover Cars and I also paid for the full coverage on top of it. At pick up, HDC insisted that I take another additional insurance. After I refused, they had me sign a document to accept additional liability in case of damage. Finally to compensate they had me pay another $40 PER DAY which doubled the price, "because my VISA card was a debit card not a credit card". They refused to provide a document showing they had the right to ask for the additional $40.

Cons: I frequently rent cars through Discover Cars and my two experiences with HDC were not good so far. They deliberately increase the cost to more than double the one shown on the website. I don't understand why they are well noted. They also had me water for +40 minutes at drop off and this stressed me for my flight.

Pros: Tags were expired, car warning lights were on the whole time I drove it

Cons: SCAM! this is a scam! They won’t honor your booking, they will force you to buy their extras or threaten you with not getting a car. They will tell you things that you need an international drivers license when if your license is in English that’s not true. They make it seem that their prices are very cheap but it’s just.a scam to get you there. They gave me a car with expired tags, they charged me $350 for a booking that was a third of that! Stay away!

Pros: generally not recommend. the over all cost is much higher than website shows. some hidden charges applied when we picked the car. for example airport fee, have no idea whats that.

Cons: not professional service. did not provide bill when picked up the car. So have to drive to their office to ask for that on the second day. Some extra hidden charged been applied.

Pros: They collected me from the airport

Cons: They changed the price

Pros: Definitely the cheapest rental. The car was as booked and expected and there were no issues.

Cons: I bought 'extra' insurance through Discoverycars.com only to be told I needed further insurance from HDC. When I didn't pay the HDC extra premiums they increased my deposit from $100 to $1000. They also said I needed an international driver's permit (which wasn't stated on the Discoverycars website. At 1am it was a pretty tense situation. However it got resolved and all were satisfied.

Pros: Absolutely nothing

Cons: 1. the car that was provided was not the car i ordered 2. the rental company forced me into taking sun pass for 20$ a day !!! they wont allow you to pay tolls via app or cash !! the sunpass costs more than the car rental !!! its a scam ! 3.the insurance is the most expensive i have ever seen - 50$ a day . 4 times the cost ot the rental 4/ in case of any scratch to the car you pay 5000$ regardless of the damage ! if thats not a scam i dont know what is !

Pros: Very poor service. Didn’t even end up with a car and money taken and no refund

Pros: Estado y limpieza del vehículo

Cons: Desconocen el pago realizado para la reserva

Pros: They will try to sell extra things or you will never get the car. Dont worth it to rent with them. They are not reliable.

Cons: The car was trash and the service the wirst I ever had.

Pros: Nada

Cons: poca asistencia al moneto de necesitar un problema de extravio de la llave , solo su principal preocupacion fue el costo de la llave , no de solucionar el probleman de quedar varado

Cons: Got us to pay more money about insurance that we already have. Made us pay a lot of money about stuff that said we must have and didn’t even try to explain us what we are paying for.

Pros: The shuttle to/from airport. They speak spanish

Cons: Car conditions, dirty, very basic, out of maintenance

Pros: sincere n honest

Cons: Me contactaron a través de whatsapp, me enviaron una cotización, cuando llegué el counter la diferencia entre el valor cotizado y el cobrado era abismal. No recomiendo

Cons: hidden fees (insurance + tolls), they refused my insurance that covers me in the states, they scanned my credit card without my consent and now I had to cancel it, very bad communication, they don't pickup when I call them, very arrogant when I talk to them, the Radio/Stereo in the car never worked.

Cons: They wanted to charge an additional 150 dollars for the rent

Pros: Personal service

Cons: Nothing to mention

Pros: Only dropping off the car was okay rest terrible!

Cons: Almost all things went bad and hdc car rental are such a scammers.

Pros: Very kind and great service

Cons: Súper nice and willing to help!

Pros: They suck. A real scam

Pros: The service was horrible and the car I received was filthy and smelled disgusting 🤢

Cons: The representative was unprofessional and rude and overcharged my credit card

Pros: Nothing

Cons: Customer treatment, cleanness, lack of transparency and overcharge. They delivered the car without gas, without cleaning and without desinfection but they did charge for that.

Pros: The communication was a little bit hard sometimes and it was difficult to understand the representatives, but only becouse I was in a foreign country.

Cons: It was good overall.

Pros: Gave me a better deal after asking

Cons: Difficult to find the agency at the airport, provided numbers by the agent never worked

Pros: HDC is a scam ..they charged me 179,00 for extra insurance …Discovery is also a scam …stay away from those companies

Cons: Scammers

Cons: Rude and offensive people. Terrible customer service and facilities. Sticking to sixt from now on. People like HDC will give discover cars a bad name !!

Pros: The shuttle from airport to rental was quick

Cons: I should have read the fine print before picking up the car and declined the extra insurance. Also the toll pass was a surprise for me and he talked me into it, without needing it.

Cons: I felt that I was taken at advantage off with all the extra charges that was not up front in the Revs.

Pros: The car

Cons: The service, how they tried to accuse me of damage and to steal money from me. Also the way they treated me. Service definitely needs improvement

Pros: Nothing

Cons: right rear tire was lost pressure, they just pressurized and delivered to us. it was keep loosing while rental period. Also they asked extra money because I don't have international driving licence and they added extra insurance and tax for that. I rejected that as per my discovercars contract but they ignored. I asked to speak with manager of the office, the guy said I am the boss, take it or go ! He was very rude.

Pros: I could not rent the car, because the dealer wanted to increase the agreed amount in any way. Finally a take other car rental service.

Pros: All people 3 at a time where complaining being overcharged insurance tolls or car not available as arrived one hour after forecasted timing on an airport on which delays of planes or immigration are often taking place Never again

Cons: They are crooks just here to take more money My flat I should have read their reviews all terrible bit booked via kayak usually reliable

Pros: Nothing

Cons: I don't like being scammed and that is what happens when you make the mistake of using HDC.

Pros: I didn’t like anything about them

Cons: They just add more money with and more for what showed before

Cons: Prices and rental requirements were not clearly spelled out. Costs way more than intended to spend. Language challenges since I don’t speak Spanish.

Pros: Fast drop off, friendly agent the day we left the car.

Cons: Contract conditions vary from the discover's cars from the conditions stablished by HDC. Had to negotiate with the agent to reach a balance between what was offered and what I had to pay.

Pros: Car was in good condition

Cons: Inconvenience of location. Rental staff too busy watching football on TV to serve us.

Pros: The people working there where very pleasant and they ended up upgrading our car.

Cons: There where alot of extra costs when we arrived there wich would of been nice to know when booking, so I could base my choice on overall cost.

Pros: They are not helpful at all

Cons: They did not help with luggage and they drove extremely to fast

Pros: I have found that HDC company was taking a lot of money from with unjustified manner claiming that their policy is mentioning that while i doubt it . Please never recommend to your customers .

Pros: The car itself was fine.

Cons: These guys are scam artists. They bring you to this rundown, sketchy dealership in a terrible neighborhood and then upsell you on everything without discussion because they know you have no other choice. Would never rent here again.

Pros: HDC are fooling people and charging a lot at pickup. During booking was told need to pay $20 at pickup but ended by paying $160.

Cons: HDC rent a car don’t believe what you book online at discover.com, they create situation to pay more.

Pros: *THIEVES* DO NOT RECOMMEND, when you get there m they give you a different value, the attendant is very rude, pretending you are not talking with them when I got to their office, had another customer complaining with them about the same problem I had.

Cons: Please Rent ANYWHERE ELSE, you will regret it if you rent in here, especially if using Discover cars, should have to paiy $40 when collect the car, but they charge me $180 to get the car, felt robbed, only got the car, because there were no other options at the time.

Pros: In airport shuttle point hdc person was not there, after my call they send a person after half hour. When i reach there they said we have cancelled your booking. Now if you need a car . You have to pay three time. Discover can also didn't return my money. They are fraud. Both companies are not responsible.

Cons: Please please don't book with hdc or discover car. They are thief. They will not give car. They will not return the money. Please keep away from such thief sites.

Pros: Absolutely nothing!!

Cons: All!! Tehát is how the customer is treated!!

Pros: Noting to mention

Cons: We waited 2 hours for the cars also they tried sell us a lot of insurances . The total price was very expensive

Pros: Nothing

Cons: Everything

Pros: Nothing. They did not honor the reservation.

Cons: They did not honor the reservation.

Pros: I did not like anything. Worst rental car experience I have ever had.

Cons: HDC seems to be running a scam. I am going to be reporting them to the Better Business Bureau. When I arrived, I showed them proof of my insurance. Which I am allowed to use. They would not let me. Said I had to buy theres. I had my own transponder for the tolls. They would not let me use that either. They kept trying to hit me with fees. I have never experienced this with any other rental company in my life. They are running a scam. I hope they do not scam others.

Pros: What is the point of renting from an agency far away from the terminal if you pay twice as much and get less??

Cons: Even though we purchased full insurance, they charged us an additional price for insurance that we were told was necessary and als, an exorbitant price on toll roads. The car was filthy and in total we ended up paying twice the price of what we paid on the booking site. What is the point of ordering at a certain price if you are required to double it in the rental itself. In addition, the agency is not located in the terminal, but is far from the airport.

Cons: Forcing $30/d insurance scam they didn't disclose

Pros: they are working fast

Cons: the car had several faults, the inssurance provided from discovercars and that in fact offered by HDC differed significantly

Pros: nothing

Cons: asking for extra costs that weren't included in the initial offer

Cons: They didnt give me a GPS, Even if it was paid for

Pros: I did not have the car

Cons: Because it was 3 times more expensive than advertised and ı didn't pick it up

Pros: - Clean car - Good car

Cons: - Obligated to pay an unmentioned insurance in the contract, otherwise, no keys given - Extra cost not mentioned in the contract everywhere. Increasing the contract from 100 USD to 300 UD - Gave us an 'all included' Sunpass for the tolls, and still charged us 44 USD from the credit card - The personal is always forcing the client to pay more unwillingly (or no keys) - The person at the desk even refused to talk with discovercars while picking up the vehicle

Pros: You basically stole me

Cons: You basically stole me

Pros: i did not even got a car, because our flight was delayed, nobody could help out. they told me i need to go to call the rental company day after. So I payed for the taxi 60$. I called the company the other day they said i need to go to their office and they TRY to help me, which was 2 hours away from my accomodation… i chose other company, they brought the car to me.

Cons: i did not even got a car, because our flight was delayed, nobody could help out. they told me i need to go to call the rental company day after. So I payed for the taxi 60$. I called the company the other day they said i need to go to their office and they TRY to help me, which was 2 hours away from my accomodation… i chose other company, they brought the car to me.

Pros: Fair to okay.

Cons: Friendly. However communication was an issue due to language.

Cons: they try to tripple charge me the fee that i already had booked through discover. the toll fee was double what other companies charged.

Pros: Easy online booking process and no hidden surprises in the final price, it was an Awesome car rental experience. Highly recommend!"

Pros: How quick and easy it was to pick up and return my car! I will definitely use hdc again.

Pros: El auto que alquilé estaba en excelentes condiciones! Definitivamente regresaré aquí para mi próximo viaje. Lo mejor de todo les pedi un auto mas grande y me hicieron el cambio gratis son los mejor gracias a Will por si atencion

Pros: Excellent service and experience for car rental without problems of any kind, I arrived, paid the rent, signed the contract, they gave me the car ride and that's it.

Pros: Car was dirty and peiole working there were rud and there was oil and tyers lite on , i paid full size car and i recived smaller car .

Pros: No solo lo reserve y nado nunca apareció

Cons: Charged me $300 for a rental car with a mechanical problem. Returned the car, no refund, and got charged a $100 “admin fee”. Would not recommend.

Pros: Be not in

Cons: forced me to pay higher rates of insurance and tolls. As a Canadian, I made additional expenses, saying that even if I have a driver's license in English, I don't have an international driver's license. There was no vehicle that I initially chose for Discover cars, so I gave it a vehicle that was not what I wanted, so it cost extra. Also, I made a reservation from the beginning because I heard that the reservation fee I paid you first had nothing to do with them.

Pros: The desk agent was awful. The staff who were there when I returned the car were excellent

Cons: The quote from discover cars was a complete joke! HDC would not rent at anywhere near that price

Pros: They are here to Winn money at all price, speak Spanish between themselves to insult you but unfortunately( for those gangsters) I’m fluent in spanish!!!!

Cons: They are rude and dishonest , their office , their car are as dirty as their soul

Pros: Don't rent your car at this company. They also keep your credit card information with the option for misuse

Cons: Don't rent your car at this company. They also keep your credit card information with the option for misuse

Pros: This is a scam car rental company. The agent should not work with them. While I was there three people have been charged hundreds extra afrer complete prepayment, including muslef. I refused and dis not take up the car rental. They are not transparent. And the information provided on the website does not uncover the hidden fact of 5000 USD co-pay, which only aplears in small letter once the voucher is issued.

Cons: Uber could found their office easily when I wanted to leave the place with immediate effect.

Pros: I had to pay insurance twice because the agent at the front desk said my coverage was wrong.

Cons: He didn’t want to see my reservation and my extra coverage asked to discover . They said that considering your coverage I had to leave 5000usd blocked in my credit card. Or in cash …

Pros: Nothing

Cons: It is a total scam. I went to pick up the car and they said that my booking had been cancelled. They then said that the only car available to me was at $500 for the week - nearly ten times what I had booked. The staff were extremely intimidating and if I had been a young women I would have found the whole situation very threatening.

Cons: The customer service was awful and they charge extras without telling you before for things that are not in the contract . Will not return and will not recommend at all ! On top of that they charge us $20 because we forgot belongings inside the shuttle Disgusting service by Latin Americans trying to take advantage of tourists . They should not be providing such a service if they are deceiving people Will never go back there !!!

Pros: Nothing

Cons: Price not represented properly and rude staff.

Pros: comienza por decir que respectaron mi reserva, me fue explicado todo lo correspondiente al auto, les indique que queria bajar el deposito de seguridad me ofrecieron un upgrade de seguro lo toma por solo 20$ por dia y me bajo a 100$ la garantía, el carro estaba impecable tenia solo 754 kilómetros casi nuevo de verda se los recomiendo a todos

Pros: buen servicio de primera

Pros: Close to Holiday Inn Express

Pros: The car was in good condition and the initial price was very good.

Cons: After standing in the immigration queue at Miami airport for 2hours we were 1.5hours late so they charged us an extra $50. This was no fault of our own and the lateness made no difference to anything, was just an excuse to make more money out of our inconvenience, disgrace.

Pros: Nothing

Cons: No car but toke my money.

Cons: I purchased full insurance coverage from Discover. When picking up the car, the rental agency refused to give me a receipt. "We'll email you a receipt" they said. When I finally received the email I realized why they wouldn't give it to me on the spot: they tacked on another $200 for duplicate insurance. It's just a cheap scam.

Pros: The company upgraded the car for no additional cost. I was a single person on a business trip, so I did not need the larger car they gave me. But they did not have the small car I had requested.

Pros: The service was very poor. Airplane arrived later, I notified this. HDC car rental took advantage of the situation to give me another car, higher rate with additional expenses.

Cons: Never going back. I kept contacting them through email, never received reply. Car keys batteries were low, therefore the car would not lock.

Pros: I never received a car from HDC.

Cons: I called at the airport as instructed, and the HDC representative didn’t speak English and then when someone who spoke English came on the phone they was rude and said a shuttle was on the way to take us to the rental centre however after 25 minutes waiting we realised no one was coming and called back to be hanged up on. So in the end we never received the car that we paid for

Pros: 100% reomendados

Pros: son buenos carro limpia en buen estado tome unos adicionales que megugirieron y listo

Pros: they comply with what they offer, the best

Pros: Nothing

Cons: See comments above-when I contacted the company regarding what happened they said they complied with all Florida laws-I will be telling people to avoid at all costs

Pros: 100% recomendados

Pros: llegue a la direccion del cupon pague y me entregaron el carro son amables

Pros: excellent service I will recommend them

Pros: al llegar al aeropuerto los llame, se tardaron como 9 minutos mas o menos, al llegar al mostrador me identifique, me informaron que el carro no estaba disponible pero me hicieron el cambio del carro por otro mejor, pregunte si tenia que pagar algo extra me indicaron que no, me explicaron como era todo me parecio super alto el tema del deposito para 2 dias y realice una mejora y de 1500$ me lo dejaron en 100$, excelente servicio gracias jose por la atencion

Pros: me gusto su servicio buen trato

Pros: buen servicio, pocas rentadoras que estan fuera de la terminal aerea proceden honestamente como en HDC recomendados, el carro estaba en buenas condiciones y con tanque lleno

Pros: buen servicio carro impecable atencion rapido, me aclararon todas mis dudas gracias jesus por todo

Cons: Unexpected fees. Car needed an oil change. Got car with low air pressure in tires so needed to go back to get it sorted out.

Pros: preguntar por elio me ayudo con todo 100% recomendados

Pros: muy buen servicio, el trato estuvo excelente, el carro para no ser del ano estaba en perfectas condiicones, todo muy bien explicado, recomendados

Pros: It’s a scam, you think you are paying a price for the car and them ende de paying double, it end expensive than renting the car at Avis or budget and don’t earn miles or nothing like that

Cons: It was bran new, but the didn’t even take the plastics form the wheels, seats, the sticker from the windows, the protections from the doors and doesn’t clean it before giving it to me.

Cons: Thy wanted to charge me over 200 dollars when I got there, while on the reservation was less than 100.

Pros: me gusto mucho su servicio 100% recomendados y amables es increible los carros en excelente estado

Pros: The process was so smooth. Jose was my representative and he was so helpful and nice. Would definitely recommend ! (Traducción de Google) El proceso fue tan suave. jose fue mi representante y fue muy servicial y agradable. ¡Definitivamente lo recomendaría!

Pros: Muy agradecida con la atención de henny! Nos ayudó en todo lo que necesitábamos

Pros: Lo mejor de la empresa es jose! Nos atendió de 10 y aparte fue muy atento con nosotros

Pros: Amazing service, we wait some minutes but it was a great service at the office!

Pros: Me atendieron muy bien desde que llegué del aeropuerto, en la agencia me asesoraron bien y así pude adquirir el paquete que era mejor para mí, Gracias

Pros: TODOS MUY COOL Y LO MEJOR ME DIERON CARRO NUEVO A ESTRENAR QUERIA MA DIAS CON ESTE CARRO PERO ME TENIA QUE REGRESAR RENTARE CON ELLOS NUEVAMENTE

Pros: Absolutely NOTHING, the whole process was the worst ever, no kidding, just plain SUCKED.... NEVER use HDC

Cons: Everything, never even got a car from this shame, scam, con men, take advantage of out of state travelers, jack up prices, VERY comfortable lying to your face.

Pros: Nothing

Cons: They looked at my voucher and told that the voucher price of $60 is not correct and the actual rental will br $320. A asked for the reason and they told that this is because extra $260 is insurance. My argument that insurance is not mandatory dis not work. They simply refused to accept the voucher and I had to leave by taxi

Pros: Drop off was easy, staff was good

Cons: As like all over Miami, staff speak a little english and not only hdc but also a lot of firm is outside of airport. The location is not seems good.

Cons: They gave us a car it has some serious mulfunctions. First, SRS Airbag System Malfunction was on the screen all the time. When I asked it, they say no problem. Secondly, parking brake Unavailable message appeared on the screen. Again they said it is normal it a sensor problem when it rains. However I drove the car without parking brake and I always tried to find a flat place to park. That made me stressful.

Pros: Carg

Cons: The supplier add extra charge.

Pros: Nada

Cons: Engañan los clientes y les quitan el dinero

Pros: Great and clean car.

Cons: Highly overcharged us! We paid much more than our reservation on DC!

Pros: Nothing bad service

Cons: Not honest

Pros: Good car

Cons: Te cobran muchos cargos escondidos que no aparecen en ninguna parte del contrato realizado con Discover car, cuando no estás de acuerdo con los términos del nuevo contrato te dicen que tienes que comunicar con discovercar para que te reembolsen el dinero que habías pagado con anterioridad,

Cons: This is a SCAM company - they use a bait and switch fraud. They offer you a cheap online rental and then when you arrive they are out of cars. They then refer you to another company (which they share the building with) who offer you the same car but at a mark-up of 3-4 times. Because their offices are so far from the airport car rental centre many people have no choice but to accept the offer from this supposed other company (which is obviously run by the same family).

Pros: me fueron a buscar al aeropuerto eso me gusto por que no pague uber para llegar alla, ciando estuve en su oficina no me gusto el carro que me iban a asignar, pero jesus me ayudo y me dieron un upgrade gratis muy atento y amable, volvere a rentar con ellos al regresar a miami 100% responsables

Pros: experiencia 100% agradable, servicio de primera calidad, todos muy amables y cordiales, el carro del ano en excelente condiciones

Pros: excelente rentadora, gracias elio

Pros: gracias jose por la ayuda prestada para llevarme el carro excelente rentadora

Pros: The price not real in the web,

Pros: Des voyou

Cons: Des voyou

Cons: Unexpected fees are extremely high. Our flight had delay 2 hours. And personnel said that, your car is gona, you have to rent big one.

Cons: The rental car company. I'll never rent from these no name companies again. Pure rip off artists.

Cons: I was never given a car. My attempt to communicate and confirm my rental with the agency was unsuccessful.

Cons: Os valores não foram os mesmos da reserva, aumentou consideravelmente, o deposito feito no meu cartão de credito ainda não foi reembolsado.

Pros: There is nothing to like. They are basically a scam.

Cons: I booked the car with a $30 deposit. I had a confirmation showing I owed $97 when picking up the car. I got there and was told I owed $280. They do not take your insurance which is a scam. Every rental car I ever rented allows you to use your own insurance. All that is required is a security deposit. They advertise a low price and then give you excuses for nonsense fees. Their driver at the airport did not speak English. I showed my confirmation and he still did not know if I was their customer.

Pros: quick, easy, responsive.

Cons: Hidden fees. Paid $330 for a car advertised to be $100. Was told insurance I had wouldn’t cover costs of any accident or damage. Even if I took their insurance I was told my excess would be $500. You should NOT be representing this company on your website. Reviews are false, after some digging I found loads of people who had similarly bad experiences. Clearly you do no checks on companies and just want the commission. Awful.

Pros: the agent that picked me up was friendly

Cons: charged more then what original rental was, car was dirty

Pros: Norhing…

Cons: Nothing…

Pros: I was able to extend the rental for one day very easily

Cons: The "hidden charges", which has nothing to see with the charges I booked the car

Cons: I had to pay for covid disinfected cleaning however, the car had not been cleaned. No refund nor even an apology, just an excuse and implied it was my fault since I had a nighttime pick up time. Multiple hidden charges and lied to when questioning a few of them. I was advised, "It's state law". I am a local resident and very familiar with the state laws and the supposed laws, which were declared by HDC, do not exist. I would have much rather been told; it is the company policy.

Pros: Es una empresa horrible, buscan problemas para sacarle dinero al cliente, nos hicieron pasar un momento horrible a la entrega del vehículo

Cons: Nada, no tienen servicio buscan complicar y engañar a los turistas

Pros: Easy to deal with

Cons: Uncertainty about pickup

Pros: Nothing- I will never use them again.

Cons: Not only me, but every single person they dealt with left the place feeling completely scammed. They are the worst I've ever seen.

Pros: Very short times for responses by email and even WhatsApp. Great catalog of cars. Better options for upgrades.

Cons: Only thing to point out is that you are not able to check additional insurance fees beforehand.

Pros: We didn't get the car as the company tried to rip us off by charging us almost 3 times the price we were quoted! They said we weren't insured and insisted we prepaid for tolls! Also the car they were giving us was a seat less and a lot smaller than car we paid deposit for!!!

Cons: Nothing, completely wasted our time and we had to get a taxi back to a local hotel then another taxi to another rental company

Pros: Good service as mentioned above, many thanks.

Cons: Hidden fees and charges bs the listed price when purchased online.

Pros: Nice car in good conditions

Cons: Cheating in the price confirmed and final price

Pros: La verdad, la próxima vez lo haremos de una vez con Ellos y no a través de discover Cars, ya que nos cobraron algo de más sin nosotros tenerlo considerado.

Cons: Hay que dejar el carro limpio, cosa que deberían ustedes incluirlo ya, es primera rentadora que exige devolver el carro limpio...

Pros: fast and easy to use

Cons: far location for agency, agency ask me to put addition insures and toll fee - total 300$ more !!

Cons: Absolutely useless, you couldn’t find my booking so I couldn’t hire the car. Couldn’t give me the money back. The whole experience was diabolical.

Pros: ASI COMO LO HICIERON MIS AMIGOS YO LO HAGO TAMBIEN, LOS RECOMIENDO AMPLIAMENTE SON ONESTOS NO DEJAN SIN EXPLICAR Y LO QUE LES PREGUNTAR TE CONTESTAN CON MUCHA AMABILIDAD, RESPONSABLES ME DIJERON QUE EL DEPOSITO ME LO REGRESABAN EN 3 DIAS Y ALLI ESTABA, BUSQUEN A WILL, EL CARRO QUE ME DIJO TENIA POCO KILOMETRAJE Y SUPER IMPECABLE

Pros: ME TRATARON MUY NICE LLEGUE AL AEROPUERTO ME BUSCARON RAPIDISIIMO, HICE EL UPGRADE DE SEGURO QUE ELLOS ME RECOMENDARON MUCHOS COBRES 1000$ PA DEPOSITO NO NO NO, ME LO DEJARON EN 100$ SUPER BIEN ME DIERON LA LLEVA Y LISTO ME FUI, DE PANA QUE NO LO MAXIMO GRACIAS JOSE

Pros: Cheverisimo, estan pendiente de ti, manejando pinché una llanta y llamé y me cambiaron de carro sin problemas. También me fue bien activando el servicio de Tolls. gracias HDC

Pros: llegue a la rentadora, estaba un poco apurado me solicitaron mis datos, tarjeta de credito pague, deje el deposito y listo me dieron la lleves me fue, devuelven el deposito rapido RECOMENDADOS

Pros: me gusto mucha a pesar que esta fuera del aeropuerto, en lineas generales la atencion es buena, explican todo claramente, no queria dejar 1000$ del deposito y me dieron un opcion genial un upgrade de seguro y me lo dejaron en 100$ y solo pague 25$ por dia, y lo mejor el carro solo tenia 55 millas praticamente lo estrene yo

Pros: muy buena rentadora tuve un pequeno incidente me ayudaron con todo, en ningun momento me dejaron solo, de verdad el servicio VIP, los recomiendo

Pros: I didn’t like anything at all.

Cons: The over priced, they make me paid for renting that car.

Pros: Excelente servicio, un vehículo de último modelo y todas las comodidades. Gracias Will por todas las atenciones y por todo el cumplimiento

Pros: It seems to me that they are a very professional company, they respected the conditions of my reservation, few do that, I acquired the tolls at the counter, Jesus took care of explaining all the conditions, I paid and left with the car, the $1000 security deposit already They returned it to me, very responsible and honest.

Pros: Muy agradecido jesus que me soluciono el problema con mmi tarjeta de credito y pude salir rapidamemte con mi carro rentado. Recomiendo contratar el seguro de Allianz por separado que es economico y muy confiable.

Pros: Quiero comenzar con que estan fuera del aeropuerto, segui las instrucciones que dice en mi reserva, y los llame llegaron muy rapido, al llegar a la oficina me comenzaron a explicar todo les pregunte como eran los seguros no queria dejar 1000$ hice un upgrade de seguro a me bajaron el deposito a 100$ excelente esto, cuando me entregaron el carro no era del ano pero estaba impecable y en muy buen estado y con tanque lleno, de verdad los recomiendo con los ojos cerrados volvere a rentar con ellos

Pros: 100% RECOMENDADOS Para los que están interesados en rentar un auto en Miami, les recomiendo HDC. Buena atención y variedad de autos, además que tienen los mejores precios. Gracias a todos en especial WILL por la ayuda.

Pros: Excelente servicio, amables, atentos jesus fue la persona que me atendio me asesoro excelente y lo mejor de todo me dieron un carro a estrenar, todavia tenia los plasticos en los asientos

Pros: The car was in good conditions

Cons: I think they are cheating people, in particular tourists. They are definitely not clear and give no exhaustive information on their tariffs. I claim for not due additional fees when they release my deposit and still no reply from their side.

Pros: Cheap rates

Cons: Car had a lot of damage, car wasn't cleaned inside. Clerk was pushing for extra insurance. Digital credit cards were not accepted. Toll was added, not avoidable, should have been part of the total cost. When delivering the car we were not given a receipt; They told us that the receipt would come in a few business days.

Pros: Nothing really. Avoid.

Cons: The guy running the rentals is a petty crook. Completely ignored my agreement with Discovery and just issued and ad-hoc contract with completely different fees. His advise and explanations were a complete fabulation. Simply avoid.

Pros: Nothing

Cons: Every thing

Pros: Nothing

Cons: We got there when they opened. Took 30 minutes. Didn’t have the car we requested. Gave us a car we barley fit in and then the car had so many indicator lights on at the dash board that made you think it was broke. We were going to try to exchange it the following day but they still didn’t have anything bigger. Then we found out that our second car reservation was at a completely different company. We ended up canceling bc they also didn’t have a mini van.

Pros: The price was really good, plus easy online order process.

Cons: We had to take the sun pass toll pass. This added an extra $200 to our bill, which was extremely excessive. The car was not very clean to the standard we would expect. We returned the car cleaner than we received it. We also had to put down a $1000 retainer for the car for any damage, however, we only received $996 back with no explanation for the $4 charge. Everything seemed very vague when taking out the car, we felt uneasy.

Pros: We ended up waking out of the place without renting as we felt we were being ripped off. The staff kept talking to each other in Spanish and not including us.

Pros: Nothing

Cons: Car rental you promote has no experience, they hide charges in their offers , also they advertise 24/7 when it is not true .

Pros: Nothing

Cons: The service was not good, car was dirty, food, papers inside, sticking. The gas was almost empty when I pick that up, and on the document/contract it was saying gas was full. Also the tire press sign on the panel was always On. They don’t speak English, only Spanish. The deposit I did online, I could not use as part of the payment because I got 2 hours late. I lost $ 60. The said that money was the booking fee, they were lying.

Pros: They give me 5 huer for free

Cons: They take 120$ cleaning and the car was clean

Cons: Reservation canceled without notice and agent did not offer to help find an alternative solution, stating that all cars were sold out.

Pros: Friendly and easy.

Pros: Nothing

Cons: Everything

Cons: Quiseram me cobrar o valor em dobro, além de não abater o valor pago na reserva