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Hertz at Munich Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: personable and efficient
Cons: The car had a distinct click in the engine from the moment i go it. I was never sure if it would get worse or if it would break down. It didn't on either point.
Pros: Nothing
Cons: Despite the vehicle being returned on time, an additional day is then charged because the vehicle was allegedly returned too late. Upon return, it was NOT POSSIBLE to have the vehicle condition confirmed by the supplier. And they have added a lot of extra service fee even I refused verbally, they just added to the invoice. You should not work with this branch no more. You can tell the reason on the google review.
Pros: We arrived at the airport in Munich, the service was fast and pleasant. We got an automatic car even though we ordered a manual. The vehicle was excellent. I have no further experience with Hertz, I want to believe that they are good and fair even if you need their service.
Pros: Easy to get rid of it!
Cons: The car we booked and paid for was an E class Benz estate. They gave us a crappy chinese SUV with a small luggage compartment and inoperable air conditioning! The staff at Munich airport were surley and argumentative but the staff at Belogna were great and organised the air cond to be re-gassed. Discover cars need to improve their comunication. We booked and paid for the car months in advance and were honest about where we wanted to travel. Hertz woud not give us what we booked!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Luxury, Premium, Fullsize, SUVs, Cabrios, Special a driver license valid for at least 3 years is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: Diners, Eurocard, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Using a ferry is not allowed.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Winter tires are mandatory in icy/snowy conditions from 01.11 to 31.03.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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