King Shaka International Airport (DUR), Durban, South Africa
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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  • 30 - 65
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Trustpilot

Hertz at King Shaka International Airport

King Shaka International Airport, La Mercy, Durban, 4399
0027 0 324 360 300
Pick-up instructions
Rental desk is located in the car rental center.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Volkswagen Polo
11/20/24

Pros: Top notch

Cons: All good
India
Suzuki Swift
7/14/24

Pros: Excellent Service.

Cons: Awaiting confirmation of unblocking the security advance blocked while taking delivery. Also final invoice with charges awaited
United Kingdom
Toyota Fortuner
5/24/24

Pros: The staff member to whom we returned the car was very good

Cons: See above
South Africa
Suzuki Swift
3/30/24

Pros: Ease of receiving car. Very good service from lady at desk in the office. Explained all the conditions and offered extra service. Gentlemen receiving and issue of car was very helpful friendly

Cons: When returning no evidence of car returned or confirmation of filled tank on return.
South Africa
Suzuki Swift
3/28/24

Pros: Easy and hassle free
South Africa
Suzuki Swift
1/7/24

Pros: Car was just as I expected for a two month old car.

Cons: Didn’t really explain the collection and return process and I found I had an extra debit on my account, over and above the rental, for which I am still waiting for an answer. The fuel was on a full to full basis and I suspect they charged for fuel, even though I filled the tank just before I returned the car. I don’t know how they could have squeezed in more fuel, unless they filled to the brim, which is a dangerous practice.
Japan
Toyota Agya
1/6/24

Pros: Staff were excellent

Cons: nothing
United States of America (USA)
Toyota Fortuner
5/29/23

Pros: the agent was knowledgeable

Cons: the waiting
South Africa
VW Polo
10/16/22

Pros: Quick and efficient

Cons: Hertz not clearly visible along row of rental agents
South Africa
Toyota Agya
9/6/21

Pros: Hassle free

Cons: Nothing
South Africa
Toyota Corolla
11/16/20

Pros: Helpful and fiendly, especially in the rainy conditions
South Africa
Chevrolet Spark
11/16/20

Pros: Friendly people

Cons: Good service
South Africa
Toyota Corolla
11/5/20

Pros: Friendly and helpful

Cons: nothing
South Africa
Toyota Corolla
3/28/20

Pros: Excellent, quick service. Got the car I booked.

Cons: Nothing
Ireland
Toyota Corolla
3/5/20

Pros: Good customer service friendly and efficient

Cons: No issues
South Africa
Chevrolet Spark
3/2/20

Pros: The staff were super accommodating and friendly. There was a problem with the first car I picked up and they were more than willing to assist in finding a more suitable car and swapped out. Everyone knew who I was and that I came in to change the car from a simple call before. Really unbelievable and friendly service.
South Africa
Renault Clio
2/21/20

Pros: Friendly and efficient staff
South Africa
Chevrolet Spark
2/13/20

Pros: I was upgraded, that was a nice touch. Thank you!

Cons: The cars left side mirror seems to have been replaced with a normal house mirror which renders it none functional
South Africa
Chevrolet Spark
1/22/20

Pros: Friendly, helpful and reliable

Cons: Everything from the front desk to returning everything went smooth
Canada
Toyota Corolla
1/6/20

Pros: Quick and easy

Cons: all good!
United Kingdom
Ford Ecosport
11/11/19

Pros: Quick, efficient and effective

Cons: One (tiny) bill for a toll road appeared after the holiday. I have no idea to where it referred but since it was so small have not challenged it
South Africa
VW Polo
6/4/19

Pros: Most efficient
South Africa
Toyota RAV 4
3/6/19

Pros: Efficient.

Cons: Make you Sign Without Inspecting Car
South Africa
VW Polo
1/14/19

Cons: Agent called me and said I needed to bring the car back cause it needed to ‘urgently serviced’.
United Kingdom
Toyota RAV 4
1/14/19

Pros: Good cars and helpful staff even though they were unable to supply the cars on the day They gave us a people carrier in the interim.

Cons: No cars available having pre booked them.
United States of America (USA)
VW Polo
1/10/19

Pros: The agents were nice.

Cons: I dont like the amount that is held to rent the car. I think the amount you all hold compared to the states is unfair and that you dont participate in the rewards programs that the states have for the EXACT same company but yet you hold a larger amount to rent a car. Knowing that we cant run off with the car being that we are out of the country. So unfair.
United States of America (USA)
Chevrolet Spark
11/3/18

Cons: I was charged for gas despite returning a full tank. I received a faulty battery and a squeaky clutch.
Canada
Toyota Corolla
10/31/18

Pros: Everything

Cons: Zero
South Africa
VW Polo
10/12/18

Pros: Value

Cons: Very high holding deposit
Australia
VW Polo
7/31/18

Pros: Friendly welcome & staff were very polite & courteous.

Cons: N/A
South Africa
Chevrolet Spark
12/11/17

Cons: NO feedback received from Hertz after querying the final invoice and information about car that broke down. Hertz could not find my paperwork when returning the car and this caused unnecessary confusion/delay.
South Africa
VW Polo
10/3/17

Pros: Good and easy explaning of the deal
South Africa
Toyota Corolla
7/11/17

Pros: The service was friendly and efficient.

Cons: Nil
United States of America (USA)
Chevrolet Spark
6/8/17

Cons: Firsly gave us a car with one bald tyre with no tread on, during a rainstorm! Then, when they replaced it, gave us a half full tank of petrol and took the original car half full and charged us for the fuel refill. After querying and showing evidence we had to pay to fill up the replacement car, they only refunded some of the money.
South Africa
Chevrolet Spark
5/21/17

Pros: Excelllent customer service

Cons: Excellent customer service
Show more

Most Popular Car Rental Deals

King Shaka International Airport
Mini
Suzuki Swift or similar
Suzuki Swift
  • 4
  • 2
  • 4
  • A/C
  • Man.
Hertz
$19.98 per day
King Shaka International Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 4
  • 1
  • 5
  • A/C
  • Man.
Hertz
$23.49 per day
King Shaka International Airport
Compact
Toyota Corolla Quest or similar
Toyota Corolla Quest
  • 5
  • 2
  • 4
  • A/C
  • Man.
Hertz
$25.92 per day
King Shaka International Airport
Mini
Toyota Agya or similar
Toyota Agya
  • 4
  • 1
  • 5
  • A/C
  • Auto.
Hertz
$27.06 per day
King Shaka International Airport
Economy Elite
Volkswagen Polo or similar
Volkswagen Polo
  • 4
  • 1
  • 5
  • A/C
  • Man.
Hertz
$28.25 per day
King Shaka International Airport
Economy Elite
Volkswagen Polo or similar
Volkswagen Polo
  • 4
  • 1
  • 5
  • A/C
  • Auto.
Hertz
$37.24 per day
King Shaka International Airport
Compact
Toyota Corolla Quest or similar
Toyota Corolla Quest
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$37.47 per day
King Shaka International Airport
Compact Monospace
Volkswagen T-Cross or similar
Volkswagen T-Cross
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$56.57 per day
King Shaka International Airport
Standard SUV
Toyota Corolla Cross or similar
Toyota Corolla Cross
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Hertz
$68.88 per day
King Shaka International Airport
Full-size
BMW 3 series Aut. or similar
BMW 3 series Aut.
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$85.73 per day
King Shaka International Airport
Standard Elite SUV
Toyota Fortuner or similar
Toyota Fortuner
  • 7
  • 1
  • 5
  • A/C
  • Auto.
Hertz
$101.90 per day
King Shaka International Airport
Full-size SUV
Toyota Hilux or similar
Toyota Hilux
  • 5
  • 4
  • 5
  • A/C
  • Auto.
Hertz
$101.90 per day
King Shaka International Airport
Premium Van
VW Kombi or similar
VW Kombi
  • 8
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$108.04 per day
The above prices are only approximate and were last updated at 4:30 AM on 11/19/24. Prices may vary based on the booking dates, length of rental, and car class.

King Shaka International Airport (DUR), Durban, South Africa

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 685.00), Theft Protection, Contract fee, Third Party Liability (TPL), Airport surcharge, Tourism levy, Free modifications, State Tax.
Mileage policy
For international renters, mileage is unlimited.
A local renter is defined as a renter who is a resident of South Africa.
For local renters mileage is limited to 200 km per day.
The cost for additional mileage (mileage extension) depends on the vehicle type.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Local renters must pass a Findex credit check to pick up the car.

In order to pick up the car, the following documents are required: voucher, passport or ID, International Driving Permit and a valid credit card in the name of the renter.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off. The deposit amount consists of 2000 ZAR plus the deductible/excess of 13000–32000 ZAR, depending on the car group.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
For the Luxury, Premium car group, a minimum of two credit cards issued on the main driver's name are required.
Local customers are allowed to rent only if they agree to a credit check and the credit score is positive.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
crossing country borders is available on previous request at least 48 hours before the pick up date.
Crossing country borders is allowed to the following countries: Botswana, Namibia.
Additional charges will be applied in case the car is crossing state or region borders.

crossing country borders is forbidden for certain car groups.
The Luxury, Minivan car group(s) may not be used for crossing country borders rentals.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), Roadside Assistance Cover (RAC), Cross border fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional charges will be applied.
Delivery/collection service is available only within 25 km from the car rental office, by previous request and for an extra charge of 600 ZAR.
Delivery/Collection service for distances over 26 km is available for 15 ZAR per km.
Delivery/collection service outside of business hours is available only within 25 km of the car rental office, by previous request and for an extra charge of 750 ZAR.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

Driving restrictions will apply to certain locations. More information will be available at the rental desk.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  06:00 - 22:00
Tue:  06:00 - 22:00
Wed:  06:00 - 22:00
Thu:  06:00 - 22:00
Fri:  06:00 - 22:00
Sat:  06:00 - 22:00
Sun:  06:00 - 22:00

Top Suppliers at King Shaka International Airport

First Car Rental
First Car Rental
Very good 8.8 / 85 reviews
+27324360100
King Shaka International Airport Car Rental Concourse 2, La Mercy, 4001
$17 - $115
Working hours
Mon:05:15-22:00
Tue:05:15-22:00
Wed:05:15-22:00
Thu:05:15-22:00
Fri:05:15-22:00
Sat:05:15-22:00
Sun:05:15-22:00
BLUU
BLUU
Very good 8.4 / 64 reviews
+27324365500
King Shaka International Airport, La Mercy, Durban, 4405
$20 - $116
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Enterprise
Enterprise
Very good 8.4 / 10 reviews
+27324366758
King Shaka Dr, La Mercy, 4407, Car Rental Terminal, Kiosk Number 6
$18 - $128
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
GreenMotion
GreenMotion
Very good 8.3 / 66 reviews
+27313503383 / +27828852750
La Mercy 4407 Durban
$23 - $82
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Firefly
Firefly
Very good 8.2 / 48 reviews
+27324360300
King Shaka Dr, La Mercy, 4407
$18 - $101
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Thrifty
Thrifty
Very good 8.2 / 45 reviews
+27324360300
King Shaka International Airport, La Mercy, 4405, South Africa
$22 - $114
Working hours
Mon:05:00-22:00
Tue:05:00-22:00
Wed:05:00-22:00
Thu:05:00-22:00
Fri:05:00-22:00
Sat:05:00-22:00
Sun:05:00-22:00
Europcar
Europcar
Very good 8.2 / 15 reviews
+27324369500
The Farm King Shaka Airport No. 15124, 1270 Coins Temp Road, Canelands, Durban, 4405
$17 - $94
Working hours
Mon:05:30-22:00
Tue:05:30-22:00
Wed:05:30-22:00
Thu:05:30-22:00
Fri:05:30-22:00
Sat:05:30-22:00
Sun:05:30-22:00
Keddy
Keddy
Very good 8.2 / 11 reviews
+27324369500
Bld1,Kisk2,The Farm,King Shaka Apt
$16 - $92
Working hours
Mon:05:30-22:00
Tue:05:30-22:00
Wed:05:30-22:00
Thu:05:30-22:00
Fri:05:30-22:00
Sat:05:30-22:00
Sun:05:30-22:00
Budget
Budget
Very good 8.2 / 5 reviews
27324367800
King Shaka International Airport La Mercy, Durban, 4001, South Africa
$19 - $101
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Avis
Avis
Very good 8 / 7 reviews
+27324368400
King Shaka Dr, La Mercy, 4407, South Africa
$19 - $104
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Carwiz
Carwiz
Average 7.7 / 7 reviews
+27313504922 / +27843506789 / +27619639632
King Shaka Dr, La Mercy, 4407
$30 - $218
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Alamo
Alamo
Average 7.7 / 5 reviews
+27324363030
King Shaka Dr, La Mercy, 4407, Car Rental Terminal, Kiosk Number 6
$18 - $110
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
National
National
Average 7.7 / 1 review
+27324363030
King Shaka Dr, La Mercy, 4407, Car Rental Terminal, Kiosk Number 6
$23 - $138
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Dollar
Dollar
Average 7.7
+27324360300
King Shaka International Airport, La Mercy, 4405, South Africa
$22 - $114
Working hours
Mon:05:00-22:00
Tue:05:00-22:00
Wed:05:00-22:00
Thu:05:00-22:00
Fri:05:00-22:00
Sat:05:00-22:00
Sun:05:00-22:00
U-Save
U-Save
Average 7.6 / 2 reviews
+27313503383
King Shaka International Airport Mdloti St, Durban, La Mercy, 4405
$23 - $80
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
FOX
FOX
Average 7.5
+27324369500
Bld1,Kisk2,The Farm,King Shaka Apt N15124 - 1270 Coins Temp Road
Working hours
Mon:05:30-22:00
Tue:05:30-22:00
Wed:05:30-22:00
Thu:05:30-22:00
Fri:05:30-22:00
Sat:05:30-22:00
Sun:05:30-22:00
  1. Car Rental
  2. South Africa
  3. Durban
  4. King Shaka International Airport
  5. Hertz
 
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