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Hertz at Amsterdam Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: הרכב היה טוב ונקי
Cons: למרות שהזמנו רכב לשעה 19:00. הטיסה נחתה ב20:00 והרכב היה מוכן רק ב22:00
Pros: Nothing
Cons: Deceiving employees and not well equipped
Pros: Attitude, service and easy to work with
Cons: All worked perfectly
Pros: Very good and clean car and fast service.
Cons: Well only thing we can complain is the very expensive one way transfer fee. I mean we rented the car for around $800 and paid another 1500 $ just to be able to leave it in a different city. This should be improved.
Pros: The return of the car was easy and reprasentitive at the return very nice and friendly.
Cons: The reprasentitive at the desk wanted to give me a Ford Kuga instead of Mercedes C-class that I ordered! How can Ford Kuga be similar to Mercedes Benz?!! I got very angry and just then all of a sudden the Mercedes was available. I hate this acting by car rentals.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Only physical driver's licenses are accepted (not digital versions).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Eurocard, MasterCard credit card, VISA credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
For the Standard, Luxury, Premium, Fullsize, Wagons, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Visa Electron, Maestro, Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is forbidden to the following countries: Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Estonia, Georgia, Greece, Greece - Crete Island, Hungary, Iceland, Kazakhstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Spain - Balearic Islands, Spain-Canary Islands, Spain-Mainland, Turkey, Ukraine, United Kingdom, Greenland, Tajikistan, Kyrgyzstan, Uzbekistan, Turkmenistan.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Details are available from the car rental company's reservation office.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Winter tires are not mandatory in Netherlands.
The use of snow chains is not allowed on public roads.
In order to have service out of hours, the renter must provide the following information: Phone number, email address, Flight number.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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