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Hertz at Lanzarote Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very easy, quick to understand
Pros: See above response
Cons: See above
Pros: Quick to pick up
Cons: The charge for a a scratch that was already there
Pros: Only one operative at collection. Customer in front of queue was exceptionally slow to deal with their collection. Could do with another staff member on at busy times or when difficult customers to deal with.
Cons: other than time taken at collection everything else ran smoothly
Pros: The service provided was quick and efficient. They did not push the sale of extra insurance / equipment etc., to a great extent which was much appreciated. Both pick up and drop off were efficient and the car was very clean in good condition.
Cons: Insufficient information was provided about where to return the car. When I did return the car I was asked to sign a form without confirmation that no extra charges would be made [I did ask and there were none, but clarity should have been given]. The car provided was new and in good condition but it was a basic model with no extra equipment such as a media/navigation screen or parking sensors etc.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: American Express, Diners, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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