Downtown, Pico, Portugal - Azores Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ilha Verde in Pico (Downtown)

Cais Da Madalena
00351292622601
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

France
Renault Clio
8/7/23

Pros: Upgrade

Cons: Waiting time to pick up the car

Slovenia
Hyundai i10
6/26/23

Cons: The car was without the radio and air contitioning, for whad I paid for when booking via DiscoverCars.

Canada
Ford Fiesta
10/21/22

Pros: It was a very efficient way to rent a car. I loved the ease of the process.

Cons: We liked everything!

United States of America (USA)
Renault Twingo
9/7/22

Cons: Older rental car, had a few miles on it, a bit older than I would like. BUT given the past covid requirements and restrictions and lack of car rentals. I was happy to get a car at all.

Germany
Renault Twingo
8/8/22

Pros: Terrible. Not prepared. No cars at the reserved time available.

United Kingdom
Ford Focus
7/26/22

Pros: Nothing really

Cons: When we arrived at the rental office, there was a sign in the window saying they were at the car washing facility down the road. So we pulled our suitcases to this facility only to be told we had to go back to the office. After completing the rental agreement we had to pull our suitcases back to the car wash again to pick up the car. They could have put a phone number in the window rather than making us do all these unnecessary journeys.

United Kingdom
Ford Fiesta
8/26/21

Cons: Took 1 hr45 minutes to collect the car. Not what I ordered. A/C did not work, when I phoned to ask for another car on day 1, Marisa promised me a car on the morning of day 2!!! After not delivering a replacement, they also stopped answering my phone calls. When I returned the car and questioned their service, the attendant shrugged her shoulders!!!! Terrible service the worst I’ve ever had

Italy
Renault Twingo
8/11/21

Pros: Easy to find e clear condition. Very helpfull the agent

Cons: Several cars are damaged. In Pico Island we had problem in drop off

France
Renault Twingo
8/16/19

Pros: Good service at pick up and pick out point

Cons: Car was not really safe.

Portugal
Renault Twingo
5/7/17

Pros: Ease of booking.

Cons: Lack of options in Azores. There are at least 5 agencies in Azores, at least on big islands, which would provide competition and likely lower prices. However if you are willing to forego competitive pricing for service and ease this is the way to go in the Azores .

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Harbour Surcharge, Piers & Gares Surcharge.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 24.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Canada, United Kingdom, USA, EU.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.

In order to pick up the car, the following documents are required: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit for a tank of fuel is required upon collecting the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
All credit cards must be capable of the following: Embossed; cards without this capability will not be accepted.

The following payment methods are not accepted for payment: Maestro.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Moving the car from one island to another is allowed.
One-way rentals are not possible between islands.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Delivery fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  08:00 - 19:00
Tue:  08:00 - 19:00
Wed:  08:00 - 19:00
Thu:  08:00 - 19:00
Fri:  08:00 - 19:00
Sat:  08:00 - 19:00
Sun:  08:00 - 19:00

Top Suppliers in Pico (Downtown)

Autatlantis
Autatlantis
Very good 8.7 / 12 reviews
+351292629900 / +351296205340 / +351967681470
Av.Machado Serpa 6, 9950-305, Madalena
Working hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
SIXT
SIXT
Very good 8.1
+351255788199
Cais da Madalena s/n
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Thrifty
Thrifty
Good 7.8
+351292642450
Rua Visconde Leite Perry 12
$108 - $120
Working hours
Mon:09:00-18:30
Tue:09:00-18:30
Wed:09:00-18:30
Thu:09:00-18:30
Fri:09:00-18:30
Sat:10:00-13:00
Avis
Avis
Good 7.7 / 1 review
+351292622601
Cais Da Madalena S/n, 9950-305 Madalena
$46
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Dollar
Dollar
Good 7.7
292642450
Rua Visconde Leite Perry 12
Working hours
Mon:09:00-18:30
Tue:09:00-18:30
Wed:09:00-18:30
Thu:09:00-18:30
Fri:09:00-18:30
Sat:10:00-13:00
Firefly
Firefly
Good 7.7
292642450
Rua Visconde Leite Perry 12
Working hours
Mon:09:00-18:30
Tue:09:00-18:30
Wed:09:00-18:30
Thu:09:00-18:30
Fri:09:00-18:30
Sat:10:00-13:00
Hertz
Hertz
Good 7.6
+351292642450 / +351962376766
Rua Visconde Leite Perry 12
$124 - $138
Working hours
Mon:09:00-18:30
Tue:09:00-18:30
Wed:09:00-18:30
Thu:09:00-18:30
Fri:09:00-18:30
Sat:10:00-13:00
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