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Interrent at Madeira Funchal Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Was mis sold an upgrade told a smaller car wouldn’t be able to manage around Madeira which was obviously not the case as we witnessed many small cars navigating the hills Not happy
Cons: We did not like the service from the staff. The lady we dealt with at the airport desk was not at all friendly and did not explain why she was taking three card payments/authorisations, I had to ask her. When we collected the car, the man in the booth wasn't interested in checking the vehicle with us. We had to cut short our stay in Madeira due to COVID-19 by 6 days so returned the car early. Upon our return to the airport another man in the booth refused to come and check the car with us.
Pros: I really didn’t like any of it.
Cons: Poor documentation, poor attitude by the staff. Charged in USD by default at a high exchange rate. No option to use my Euro debit card for rental payments. Drop point hard to find. No sign posts visible at night. Condition of car not stated on the damage form.
Pros: My flight was delayed and my reservation was cancelled.
Cons: The lady at reception not friendly
Pros: Nothing
Cons: Without a credit card, the cost increases by 6x as they make you pay a full insurance version of the rental. This is not explained anywhere beforehand and leads to an unexpected nasty surprise at the desk!