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Italy Car Rent at Alghero Fertilia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: low price, fast picking up and returning
Cons: The car was a bit scratched when we received it and we were afraid that they will try to force us to pay fee for these scratches but luckily everything went smoothly to our satisfaction and no extra payments.
Pros: The guy that attended me at the desk was pleasant. The other was fighting over the phone with another customer that was not able to find the office, which was not inside the terminal, but on a secondary car park.
Cons: The car was set in Polish, so I did not fully understand the car settings, radio, etc. I tried myself, and then I went back to ask the guy. He did not know how to change it either. He said as that car model was manufactured in Poland, could be that the language was just that one. A couple of days later, I checked the car manual, and there was no information about language setting. I finally managed changing to a language I could understand fully, by searching online. The car was not very clean.
Pros: Italy cars rent's staff was extremely kind and responsive when I picked up the vehicle and when I returned it, on the both airports! They gave me even better car, than I reserved on your platform.
Cons: The cleanliness of the cars offered. From my experience with your rental car, I dare say that I was extremely uncomfortable sitting in the vehicle. It was dirty, wet (I guess someone was coming back from the beach in a wet bathing suit), the belts were dirty and covered in salt, the dashboard and instruments were greasy. it took me 40 minutes to clean everything before i could drive the vehicle. I had to buy wiper fluid, just after 1 spray the level indicator came on.
Pros: Worst customer service ever!
Cons: Representative was rude and condescending. Would not rent us a car.
Pros: They gave us a worse quality car than we had rented. The car came with 16 crashes on it. At the time of delivering the vehicle, we are charged 225 euros for a detail that we were not. Unacceptable. Even the car came without gasoline. Very bad service
Cons: Very bad service
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
Renters from the following country(ies): United Kingdom must provide the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, photocard driving license in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: American Express, Diners, MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: American Express, Cash, Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Additional insurance (Super Collision Damage Waiver (SCDW)) must be purchased if using the following payment method(s): Cash, Debit cards, Prepaid cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Diesel vehicles are available for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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