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Keddy at Dubrovnik Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Drop-off was quick and easy
Cons: It took a long time to check out, and I was told that the additional insurance I paid for would not cover anything. I was also asked to cover a fee equal to the amount of the car rental for permission to take the car to a neighboring country. Why was that not clarified when I booked online?
Pros: Fast friendly service.
Cons: Car was old with over 100k kms. Apple CarPlay did not work properly. Tires were almost bald, slipping in the rain. No windshield fluid. Had to add Adblue to car and was not reimbursed for it.
Pros: Friendly staff in dubrovnik and get a car pretty fast.
Pros: Speedy service despite being overwhelmed at the the time we were there
Cons: Lack of parking space while returning the vehicle, but its alright as you can double park outside Europcar
Cons: I had to wait more than 20 min for an agent. The car that was provided was SUV compact although i booked SUV intermediate
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
The supplier will hold the vehicle for 29 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.