Zagreb Airport (ZAG), Zagreb, Croatia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Keddy at Zagreb Airport

Zagreb International Airport Ground Floor N°B5
0038598231089
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Peugeot 5008
8/23/24

Pros: Car received was not even remotely the same as car advertised on the web page. Essentially it's "bait and switch" which leaves you without a choice when you show up.

Cons: Drop off was fast. Pick up not so much (nobody at the desk, had to call and wait)
United Kingdom
Peugeot 2008
8/19/24

Pros: Easy to collect and drop off, no queue to collect or drop off

Cons: Car didnt have any washer fluid in it
Belgium
Volkswagen T-Cross
5/14/24

Cons: Car delivered was dirty in the inside (with half eaten candies, empty soda can, etc.). Seems that they didn't even check inside as they left a kids seat that we had to return before leaving with the car.
Ireland
Toyota Agya
3/30/24

Pros: I’m very happy and satisfied to rented a car from you 👌.

Cons: Service is great 👍
Denmark
Volkswagen T-Cross
9/25/23

Pros: Very nice 😍
Australia
Volkswagen T-Cross
9/24/23

Pros: Friendly agents

Cons: Overall good service
Canada
Opel Corsa
7/28/23

Pros: Easy to check in & out, our car was very new (only had 670 km on it), price was fantastic!
United States of America (USA)
Volkswagen T-Cross
7/27/23

Pros: Great place great people
United States of America (USA)
Opel Corsa
5/11/23

Pros: Easy dropoff.

Cons: We waited about 15 minutes to pick up the car.
Luxembourg
Toyota C-HR
4/11/23

Pros: Brand new car. When the car intended for us didn’t get returned on time, the staff offered a manual instead of automatic transmission. Since this is not a problem for us we accepted but asked for a complimentary upgrade. They agreed.

Cons: Knowledgeable and well trained. Able to make decisions and adjustments and very kind.
United Kingdom
Peugeot 2008
4/11/23

Pros: Automatically upgraded as it's fully covered by insurance

Cons: Although knocking the door, people who was inside container didn't come out. And also no one was there when dropping the car. It's unusual experience
United Kingdom
Volkswagen Golf
3/23/23

Cons: Agents missing at desk, took far too much time to collect the car, car condition was quite damaged. Had to do an extensive inspection of the damages and take 50+ photos and videos to make sure I would not get scammed upon return. Very shady practices.
Canada
Peugeot 3008
3/6/23

Pros: Very friendly staff

Cons: Location of the rental office (container)
Malta
Peugeot 2008
2/12/23

Pros: Great car new and very clean
Australia
Citroen C3
10/13/22

Pros: Cost

Cons: Communication
Portugal
Peugeot 5008
10/12/22

Pros: Return at Split airport. The lady explained us the reason of the different values and apologies about the dirty car.

Cons: Awful service at Zagreb Airport. Agent didn't speek English. Had do pay more because the value of the fee was diferente from the reservation we made. Car wasn't clean.
United Kingdom
Peugeot 208
9/2/22

Pros: Didn't receive the car as put the wrong hour by mistake
United States of America (USA)
Peugeot 2008
8/1/22

Pros: It was all good

Cons: Only thing I didn’t like is that I didn’t get a credit back for turning car in a day early.
Denmark
Volkswagen T-Cross
4/12/22

Pros: Very friendly, very thorough to explain about the car. They did not pressure to buy extra insurance, could not be better. Will definitely be used in the future. Thank you. Sincerely Nenad Lukic DK

Cons: The car was a little dirty.
Canada
Citroen C3
10/6/21

Pros: Car worked fine - no issues

Cons: No one around - had to wait to pick it up, and absolutely no one there to drop it off with - still dont know what the final charges were
Canada
Peugeot 208
9/18/21

Pros: As per the above

Cons: Not really visible right away since Europcar is actual agent at the airport
Denmark
Volkswagen T-Cross
7/21/21

Pros: Very rude and no understanding of customer service. Very unpleasant experience.
Ireland
Opel Astra
7/14/21

Pros: Drop off point as we were there early was great, agent was very good at explaining all things about the rental.

Cons: No one at the kiosk when we arrived and had to wait and try to get in touch with the agent to receive our car. Sign very hard to see in the terminal, had to ask another agent if he knew where the desk was as it was not easy to find. Then had to wait 15 minutes or so for the agent to arrive. Agent from another kiosk had to ring them for us.
Germany
Toyota Corolla
6/24/19

Cons: I had to call and get my receipt sent as they took my paperwork without providing any further information.
United Kingdom
Citroen C3
5/29/19

Pros: pickup and drop off were pretty quick and efficient
Canada
Peugeot 308
9/1/18

Cons: Additional fees charged after the fact, poor and unjustified explanation for additional charges, lack of ability to send proof of their calculations for charges, poor customer support, slow response via email.
Show more

Zagreb Airport (ZAG), Zagreb, Croatia

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 800.00), Theft Protection, Airport surcharge, Third Party Liability, Road tax, Vehicle registration fee, Environmental charge, VAT (value added tax), Free modifications.
Driver requirements
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Standard, Premium a driver license issued at least 2 years ago is required.


The driver license must be written in Latin alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.

Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, JCB, Discover, MasterCard credit card, VISA credit card.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services

Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by previous request at airport locations.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  08:00 - 20:00
Tue:  08:00 - 20:00
Wed:  08:00 - 20:00
Thu:  08:00 - 20:00
Fri:  08:00 - 20:00
Sat:  08:00 - 20:00
Sun:  08:00 - 20:00

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Europcar
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Average 7.7 / 1 review
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Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
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North Car Rental
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Average 7.6
+385953794863
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$453
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Mon:08:00-16:00
Tue:08:00-16:00
Wed:08:00-16:00
Thu:08:00-16:00
Fri:08:00-16:00
Sat:08:00-16:00
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Surprice
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Average 7.5 / 23 reviews
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Ul. Rudolfa Fizira 1, 10150 Zagreb
$6 - $645
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Mack
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Average 7.4 / 26 reviews
+38598485900
Medunarodna Zracna Luka, Franjo Tudman, Rudolfa Fizira 21, 10000, Zagreb
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Finalrentals
Finalrentals
Average 7.3
+385913638666
Ul. Rudolfa Fizira 21, 10410, Zagreb, Croatia
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
AddCar
AddCar
Average 7.2 / 68 reviews
+385956600220
Selnica Scitarjevska 113a
$13 - $49
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Goldcar
Goldcar
Average 7.2 / 60 reviews
+385993600774
Ulica Selnica Šćitarjevska 113, 10410, Velika Gorica
$6 - $14
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
PRESTIGIO Rent a Car
PRESTIGIO Rent a Car
Average 7 / 36 reviews
+385956600220
Selnica Scitarjevska 113A, 10410, Velika Gorica, Zagreb
$12 - $90
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
United Rent A Car
United Rent A Car
Below average 6 / 7 reviews
+385913666040
Ul. Rudolfa Fizira 21, 10410, Zagreb, Croatia
$10 - $76
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
  1. Car Rental
  2. Croatia
  3. Zagreb
  4. Zagreb Airport
  5. Keddy
 
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