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Keddy at Thessaloniki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I got a nearly new car in perfect condition for a good price. Extending the rental period was very easy, for a honest price and without any glitches. Thanks Keddy, Kinsen and Europcar !
Cons: n/a
Pros: everything was great location seervice people.
Pros: No, customer service is basically unreachable (by phone endless waiting times and via e-mails it takes a few days to come back to you.
Cons: They do not update the booking system as soon as they sent the confirmation email. This means that I went to pick up the car at the agreed pick-up time but they did not sent the confirmation to the car rental company whereas they had sent it to me. That is the reason why I had to pay an extra fee for late pick-up and they refused to reimburse me the money even if it's fully their responsability I couldn't pick it up before. In fact, I was there on time and waited 20 minutes for them on the line.
Pros: Easy process and got a brand new hybrid Toyota Corolla.
Cons: Nothing!
Pros: a fair price a free upgrade to a diesel car
Cons: I thought I get to pick up the car in the airport, but we had to take the shuttle. it wasn't so bed but it was a surprise for us
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Collision Damage Waiver (CDW), Theft protection (TP) can be declined, if the renter can provide his/her own insurance.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
More details about self-insurance requirements are available from the car rental company's reservation office.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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