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Keddy at Queenstown Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Long wait to collect vehicle.
Pros: Poor,misleading, only one rep sitting on the counter in the must busiest time took me 2 hours to pickup the car from the airport. Not recommended to anyone
Cons: Poor, no information was provided on the voucher that to where I needed to pickup the car, I had to make the phone calls and poor customer service.
Pros: I got a vehicle
Cons: Too slow
Pros: I wish to give a 0 in all aspects and will make sure I share my experiences
Cons: I will be sure to let everyone know about my experience
Pros: The rear camera was not set up properly and could not be used. It was way too dark. I had an accident because I normally use the rear view camera.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An administrative charge of 3.45 % will apply for payments made using the following card(s) Diners.
The following surcharges may apply: Premium Location surcharge.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
ID documents must be hard copies; documents held on mobile devices will not be accepted. In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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