Keddy at Cancun Airport

Pros: Great to get pictures via email of the car condition ie dents scratches etc at the time of rental

Cons: Although I purchased 3rd part liability and comprehensive insurance via discovercars. The Kesey car agents were applying tremendous pressure to purchase further insurance through them indicating that this insurance is not valid. As a result they put a hold of the full value of the vehicle on my credit card ($15K USD). Also got charged $32 USD for returning the car 7/8 full of gas. Had filled up about 35km from the rental return.

Pros: Could not find a rental desk

Cons: No car.

Pros: The car the service was good

Cons: The price I was quoted online wasn’t the price I paid. I paid a lot more.

Pros: Nothing

Cons: Impeccable service, you book the car online with a deposit, you arrive at their shop, and they tell you that they no longer have a car for you.

Cons: Deposit for the car too high. Why did it have to be the full value of the car? Not everyone will have credit limit high enough to cover the deposit.

Cons: There is no booth or signage at the airport. The phone number did not answer. The price is low but there is no way to get the details about insurance required. We figured it was easier to forfeit the deposit than to try to find out what the details were by leaving the airport.

Pros: Return was smooth and efficient.

Cons: I did not expect the high price for the liability insurance.

Pros: Keddy = Europcar. Now it is a pleasure to rent there a car!

Pros: They are a complete scam. I did not rent from them. Trying to get money back

Cons: They were rude and liars. Terrible company

Pros: Nothing

Cons: Nothing

Pros: Nothing

Cons: Everything. The rental pick up shuttle was messed up from the airport. Nobody responded calling the place.

Pros: In Cancun Keddy is Europcar

Cons: Keedy is Europcar and We didnt have that information

Pros: I did not like anything about the experience!

Cons: I never spoke with anyone!

Pros: Horrible experience. Never even received a rental. They do not answer their phone and there was no keddy rental desk in my terminal! And discovery cars would not refund me will never use either company again.

Cons: First of all, keddy provided no service whatsoever. They don’t even answer their phone. I am a travel blogger, and I cannot wait to write about how disappointing both companies are and how I feel that discovery cars is in on the rental car scamming that goes on in Mexico.

Pros: You or them but I probably would say both are awful business

Cons: That they increased rates and made me get more insurance to reduce the amount to be held on my card . That was not properly explained by discover cars website so your comparative tool does not warn you before you book . Only then it appears in the “ voucher “ which is not a voucher , it is absolutely fake , scam

Pros: Keddy canceled our car. They do not consider discover car insurance. They didn’t have the car we booked.

Cons: They didn’t have the car for us.

Pros: nothing

Cons: cheating people. They asked us for 1200 euro extra for insurance

Pros: Cobraron lo que no era, que mal servicio

Cons: Mal servicio

Pros: No words to describe how unprofessional is Keddy, and I hoje that Discover Cars protect my rights at this commercial relation!

Cons: Everything! It's a fraude!

Pros: Hard to find things you like about a company so dishonest.

Cons: They are thiefs The car had a burned headlight The car was out winshield washer fluid

Pros: Es un engaño encubierto el valor de alquiler ya que el seguro es mayor que el.alquiler del.vehiculo

Cons: Nunca hable.con alguien de Keddy, siempre fueron oficinas de europecar.

Pros: Nothing.

Cons: Haggle with the upsell and they refuse to honor the 3rd party insurance (from discovercars.com, refused credit card insurance, felt like a scam. They tried to adjust the price to half… Ended up leaving and renting from a different company for $1k for 21 days with their company insured. This company needs to honor their 3rd parey affliliates and try not to scam renters with no choice.

Pros: everything

Cons: nothing

Pros: Worst rental company available in Mexico. I’m still waiting for a refund from Discover because it was an absolute scam

Cons: WORST RENTAL CAR EXPERIENCE OF MY LIFE. NEVER RENTING AGAIN FROM THIS SITE OR KEDDY

Cons: The hidden cost of insurance. They said I need insurance and told me how much only to see in the final review screens they were going through that they picked the most expensive insurance option. They didn't mention I even had different options for insurance. I had to spend $200 US for a one-day rental on their cheapest car. Also, there is no 'Keddy' rental location in Cancun. You have to go through Europcar and there no signs that tell you that. You need to update your pickup instructions.

Pros: Nada.

Cons: Qué ellos tercerizan el servicio, y en europcar nos obligaron a comprar un seguro, el cual nos triplicó el costo de lo pagado inicialmente.

Pros: Lies and fees added!! Car was without gas!!!! Received another car and it was filthy both inside and out! Broken lever for trunk! Horrible service!!!!

Cons: Incompetent staff. Overcharged and terrible car received with filth! In a third world country had no choice but accept the car or lose money!

Pros: Complete fraud

Cons: DO NOT USE. BEWARE OF FRAUD.

Cons: The sales rep tried to up-sell the rate. Stated that the initial reservation did not include insurance or fees. Even after providing proof that, yes, insurance was included, he continued to push on a higher rate. The only time he relented and offered a price reduction was when I walked out of the establishment. Only then did the rate for a 10 day rental go from over 1000 usd to 250usd.

Pros: Car was in good shape.

Cons: Everything but the condition of the car. You need to drop this company altogether.

Pros: Nothing

Cons: Horrible customer service. I need a refund

Pros: You guys are liars and thieves

Cons: Totally unreliable

Pros: Car was clean. Check out was pretty fast

Cons: They overcharged me. On my discovercars receipt sheet, it says that I have to pay 2500ish as a deposit which is FINE! But it also says that I have to pay then 139.99 on the rental voucher yet they charged me over 300 for liability insurance. Did you offer me liability insurance and I didn't see it?