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Keddy at Mulhouse Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Good service.
Cons: Should be open during Airport hours! Payd for crossing Border to Switzerlland. But in the contract it says thats o.k. to crossing border to Switzerland and does not mention a fee!?! Was that a rip off?
Pros: Good English at the desk (both of the agents I talked to). Clean and easy to find car.
Cons: They tried to "sell" me an additional insurance what would be almost worthless for me. (I could not beleive that they were not aware of it.)
Pros: Very efiecent and friendly.
Cons: I did not get an e-mail or a note that cra is okay and that you release the amount that you hold for the car. You must make a closer.
Cons: we did not get the car type we reserved, desk clerk was trying to charge us with additional fee's despite the downgrade.
Pros: There are scratches on the car not reported in the last report, only discovered when the agent and I inspected. Car is not washed, inside of the car is generally clean.
Cons: The refuel of the fuel is extremely expensive! Euro 19 service charge, the fuel is euro 3.42 per liter. compare to Euro 2.14 in the gas station!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
For vehicles in groups Compact, Standard, Luxury, Intermediate, Fullsize, Compact Elite a driver license valid for at least 3 years is required.
For vehicles in groups Premium a driver license valid for at least 5 years is required.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU countries. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill), that is valid for at least 3 months before the pick up date.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Diesel vehicles are available only by request upon arrival.
Diesel vehicles are available for an additional charge.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 80 % battery charge remaining.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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