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Keddy in Venice (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Keddy is part of Europcar and it was easy to find the rental desk and they were helpful in the rental process.
Cons: The car they gave us was not the car we wanted and it was in bad shape. The car was not clean and had damage all over.
Pros: Price of the rental was very competitive
Cons: Upon pick up, the rental office was up a ramp, very inconvenient when lugging several luggage. Upon drop off, I found the rental office, but I had no idea where to park or drop off the car. Several hours after pick up of automobile, the tire pressure light went off and was worried the entire time if I was going to have tire issues
Pros: Easy rental. Car was great and the staff at check-in and return were very friendly and efficient.
Cons: Only challenge was having to wait for the car in Venice since they need to bring them in from the mainland. We had expected it and the wait wasn't too bad (~25 minutes).
Pros: See above
Cons: See above
Cons: We wanted to return the car to the airport and we were told one amounr but in reality a completely different amount was determined later. Also they promised to send the return information via text message but it did not come.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Mini a driver license valid for at least 1 years is required.
For vehicles in groups Economy, Compact, Intermediate a driver license valid for at least 3 years is required.
For vehicles in groups Luxury, Premium, Special a driver license valid for at least 10 years is required.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, driver license with photo.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Additional charges will be applied in case the car is crossing state or region borders.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (from 15.11. to 15.04.), Snow chains are included in the price only when reserving a vehicle for the following location(s): Northern Italy, Rome, Florence, L’Aquila.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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