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Keddy in Downtown Playa de las Americas
Paseo Los Cardones 3, Playa America, Av. Rafael Puig Lluvina, SN, 38660, Santa Cruz de Tenerife
0034 911 505 000
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-13:0016:00-18:00
Tue:08:00-13:0016:00-18:00
Wed:08:00-13:0016:00-18:00
Thu:08:00-13:0016:00-18:00
Fri:08:00-13:0016:00-18:00
Sat:08:00-13:00
Holidays (Office closed)
December 6
December 25
January 1
January 6
February 3
April 17
April 18
May 1
May 30
August 15
November 1
December 6
December 8
December 25
January 1
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
SR
United Kingdom
Seat Ibiza
3/23/23
Pros: That the desk was open. That is all
Cons: The opening times were changed without notice, which fortunately didn’t affect the pick up time. Benjamin was on the desk and heard he usually works at Tenerife South so was frustrated at the office. Only one assistant on with queues outside the door meaning nearly an hour to pick up. All persons before were escorted to their car by Benjamin, but as they were nearly closing at 1100 told to go down the ramp and collect car. No pre-car of fuel checks carried out
DV
Netherlands
Toyota Aygo
11/12/22
Pros: Very Good
Cons: Nothing
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Third Party Liability (TPL), Road tax, Vehicle registration fee, Environmental charge.
Driver requirements
The minimum rental age for vehicles in car groups Economy, Compact, Mini, Intermediate is 21.
The minimum rental age for vehicles in car groups Special, Standard, Luxury, Minivan, Premium, Fullsize is 25.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 12 month(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The minimum rental age for vehicles in car groups Special, Standard, Luxury, Minivan, Premium, Fullsize is 25.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 12 month(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Diners.
For the Standard, Premium, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Diners.
For the Standard, Premium, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 1 additional drivers.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 1 additional drivers.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Diesel vehicles are available for an additional charge. Details are available from the car rental company's reservation office.
Diesel vehicles are available for an additional charge. Details are available from the car rental company's reservation office.
Rental period
The maximum rental period per agreement is 28 days. If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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